Operations Jobs in Norfolk, VA

Description:

We are looking for a highly skilled HR Operations Lead to join our team! This role supports the daily operations of the Human Resources department and serves as a key resource to the HR team, employees, supervisors, and organizational leaders. The HR Operations Lead will play an important role in supporting HR processes, compliance activities, reporting, and departmental priorities/initiatives that contribute to an exceptional employee experience.

This position will partner with employees and supervisors across the organization to promote consistent HR practices, strengthen operational effectiveness, and support a culture of collaboration, accountability, and continuous improvement. The HR Operations Lead will be instrumental in ensuring HR processes are delivered with care, efficiency, and alignment with the organization’s mission and values.

Responsibilities:

• Support the day-to-day operations of the Human Resources department and assist with HR processes, workflows, and employee support activities.
• Serve as a resource to employees and supervisors regarding HR policies, procedures, and employment practices.
• Support performance management processes, including evaluations, and documentation.
• Create, update, and maintain job descriptions.
• Assist with compliance activities, audits, accreditation reviews, licensing requirements, and regulatory reporting.
• Support benefits administration, employee communications, and annual open enrollment efforts.
• Serve as a resource for Paycom HRIS processes, reporting, and data accuracy.
• Generate HR reports and assist with workforce metrics, including turnover, retention, engagement, and workplace trends.
• Support employee experience initiatives.
• Assist with HR projects, process improvements, and organizational initiatives.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred; equivalent HR experience considered.
• 4+ years of progressive Human Resources experience.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred
• Experience with HR reporting, process improvement, and organizational initiatives.
• Working knowledge of employment laws, HR practices, and compliance requirements.
• Strong organizational, communication, and problem-solving skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Experience with HRIS systems; Paycom experience preferred.

Benefits & Perks

We offer a comprehensive benefits package designed to support the health, well-being, and professional growth of our employees, including:

• Medical, dental, and vision insurance
• 403(b) retirement plan with employer contributions
• Employer-paid life insurance and long-term disability coverage
• Generous paid time off, including vacation and sick leave
• Paid holidays
• Tuition reimbursement:
  • Up to $3,000 per calendar year after 6 months of employment
  • Up to $5,000 per calendar year after 2 years of employment
• Public Service Loan Forgiveness (PSLF) eligible nonprofit organization
• Employee Assistance Programs (EAP & CALM)
• Employee events and engagement activities
• Annual performance reviews
• Opportunities for professional growth and advancement
• And more!

The Barry Robinson Center offers a stable and supportive work environment rooted in more than 90 years of service to youth and families. Team members benefit from clear career pathways, ongoing professional development, and opportunities for internal advancement. Whether you're just starting your career or looking to grow into a leadership role, we’re committed to helping you thrive. Join a mission-driven organization where your contributions are valued and your growth is a priority.

The Barry Robinson Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.