Operations Manager Jobs in Atlanta, GA
Operations Manager jobs in Atlanta, Georgia are in strong demand, with openings concentrated in Midtown, Buckhead, and the Cumberland/Galleria corridor across logistics, healthcare, technology, and manufacturing. Employers hiring right now include The Coca-Cola Company, The Home Depot, and Marriott International. Find a role that fits below and apply directly.
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World of Coca-Cola – Atlanta, GA
The World of Coca-Cola, located in Atlanta, GA, is the home of The Coca-Cola Company’s flagship attraction. Originally opened in 1990 and relocated to Pemberton Place in 2007, the attraction welcomes over 1MM visitors annually and is a premier destination for guests from around the world.
Position Overview
The Manager, Guest Experience & Operations is a strategic, floor-connected leader responsible for helping define, strengthen, and execute the guest experience standard for the World of Coca-Cola. This role partners closely with the Senior Manager, World of Coca-Cola to shape a clear service philosophy, translate guest experience priorities into daily behaviors, and build the leadership routines that enable teams to deliver consistently exceptional experiences.
In partnership with Assistant Managers responsible for Attractions Operations, Revenue Programs, and Workplace Experience, along with three Supervisors, this role ensures operational execution, leadership presence, and premium guest service work together to create memorable experiences for every guest.
This leader serves as a thought partner and execution owner for attraction-wide guest experience initiatives, including the development and reinforcement of the Duty Manager (DM) program. The ideal candidate is curious, action-oriented, and energized by the opportunity to elevate a high-volume attraction through service strategy, culture-building, coaching, and measurable follow-through.
As the owner of the Duty Manager (DM) program, including the development of standards, leadership routines, communication expectations, and accountability measures that ensure consistent execution across all shifts. When serving as Duty Manager, this role is fully responsible for the total attraction operation during the assigned shift, including guest experience, safety, staffing, communication, and real-time decision-making.
This role reports to the Senior Manager, World of Coca-Cola Operations.
Primary Responsibilities / Accountabilities
Helps define, strengthen, execute, and continuously improve the attraction-wide guest experience philosophy, connecting brand standards, frontline behaviors, and measurable outcomes.
Leads the development, implementation, and reinforcement of the Duty Manager (DM) program, ensuring consistent leadership presence, decision-making, communication, and accountability across all shifts.
Uses guest feedback, survey results, frontline observations, and operational trends to identify opportunities and translate insights into clear action plans.
Provides leadership, coaching, and development for Supervisors and Associate Attraction Managers, helping them become stronger guest experience leaders and role models for the frontline Ambassador teams.
Builds team buy-in around guest experience priorities by clearly connecting initiatives to guest, employee, and business impact.
Coordinates daily operational rhythm across Attractions Operations, Revenue Programs, and Workplace Experience teams to ensure seamless execution and consistent service delivery.
Designs, supports, and reinforces practical guest experience initiatives that help Ambassadors create meaningful guest interactions and consistently deliver brand-standard service.
Ensures leaders are adequately trained and developed in guest experience expectations, leadership routines, coaching conversations, and operational decision-making.
Collaborates with cross-functional partners and stakeholders to balance guest, employee, and business needs while maintaining a premium, show-ready attraction experience.
Resolves escalated guest recovery situations with professionalism and sound judgment to protect the guest experience, support the team, and uphold Company standards.
Performs other duties as assigned by the Senior Manager, World of Coca-Cola Operations.
Education
High school diploma or GED required. High school diploma or GED required. Bachelor’s degree in hospitality, Business, Operations, or related field preferred.
Work Experience Requirements
Minimum 4–6 years of leadership experience in a high-volume visitor attraction, hospitality, museum, theme park, entertainment, white-glove service, or similar guest-facing environment. Proven experience leading leaders and driving measurable guest experience outcomes is essential.
Additional Requirements
Must be able to successfully pass a credit check, drug screen, and criminal background check.
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.Pay Range:
United States of America: 83,700 USD - 102,000 USDBase pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Location(s):
United States of AmericaCity/Cities:
AtlantaTravel Required:
00% - 25%Relocation Provided:
NoJob Posting End Date:
August 21, 2026Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.Pay Range:United States of America: 0 USD - 0 USD
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Long-term Incentive Reference Value Percentage:0 - 20
Long-term Incentive reference value is a market-based competitive value for your role.
World of Coca-Cola – Atlanta, GA
The World of Coca-Cola, located in Atlanta, GA, is the home of The Coca-Cola Company’s flagship attraction. Originally opened in 1990 and relocated to Pemberton Place in 2007, the attraction welcomes over 1MM visitors annually and is a premier destination for guests from around the world.
Position Overview
The Manager, Guest Experience & Operations is a strategic, floor-connected leader responsible for helping define, strengthen, and execute the guest experience standard for the World of Coca-Cola. This role partners closely with the Senior Manager, World of Coca-Cola to shape a clear service philosophy, translate guest experience priorities into daily behaviors, and build the leadership routines that enable teams to deliver consistently exceptional experiences.
In partnership with Assistant Managers responsible for Attractions Operations, Revenue Programs, and Workplace Experience, along with three Supervisors, this role ensures operational execution, leadership presence, and premium guest service work together to create memorable experiences for every guest.
This leader serves as a thought partner and execution owner for attraction-wide guest experience initiatives, including the development and reinforcement of the Duty Manager (DM) program. The ideal candidate is curious, action-oriented, and energized by the opportunity to elevate a high-volume attraction through service strategy, culture-building, coaching, and measurable follow-through.
As the owner of the Duty Manager (DM) program, including the development of standards, leadership routines, communication expectations, and accountability measures that ensure consistent execution across all shifts. When serving as Duty Manager, this role is fully responsible for the total attraction operation during the assigned shift, including guest experience, safety, staffing, communication, and real-time decision-making.
This role reports to the Senior Manager, World of Coca-Cola Operations.
Primary Responsibilities / Accountabilities
Helps define, strengthen, execute, and continuously improve the attraction-wide guest experience philosophy, connecting brand standards, frontline behaviors, and measurable outcomes.
Leads the development, implementation, and reinforcement of the Duty Manager (DM) program, ensuring consistent leadership presence, decision-making, communication, and accountability across all shifts.
Uses guest feedback, survey results, frontline observations, and operational trends to identify opportunities and translate insights into clear action plans.
Provides leadership, coaching, and development for Supervisors and Associate Attraction Managers, helping them become stronger guest experience leaders and role models for the frontline Ambassador teams.
Builds team buy-in around guest experience priorities by clearly connecting initiatives to guest, employee, and business impact.
Coordinates daily operational rhythm across Attractions Operations, Revenue Programs, and Workplace Experience teams to ensure seamless execution and consistent service delivery.
Designs, supports, and reinforces practical guest experience initiatives that help Ambassadors create meaningful guest interactions and consistently deliver brand-standard service.
Ensures leaders are adequately trained and developed in guest experience expectations, leadership routines, coaching conversations, and operational decision-making.
Collaborates with cross-functional partners and stakeholders to balance guest, employee, and business needs while maintaining a premium, show-ready attraction experience.
Resolves escalated guest recovery situations with professionalism and sound judgment to protect the guest experience, support the team, and uphold Company standards.
Performs other duties as assigned by the Senior Manager, World of Coca-Cola Operations.
Education
High school diploma or GED required. High school diploma or GED required. Bachelor’s degree in hospitality, Business, Operations, or related field preferred.
Work Experience Requirements
Minimum 4–6 years of leadership experience in a high-volume visitor attraction, hospitality, museum, theme park, entertainment, white-glove service, or similar guest-facing environment. Proven experience leading leaders and driving measurable guest experience outcomes is essential.
Additional Requirements
Must be able to successfully pass a credit check, drug screen, and criminal background check.
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.Pay Range:
United States of America: 83,700 USD - 102,000 USDBase pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Location(s):
United States of AmericaCity/Cities:
AtlantaTravel Required:
00% - 25%Relocation Provided:
NoJob Posting End Date:
August 21, 2026Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.Pay Range:United States of America: 0 USD - 0 USD
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Long-term Incentive Reference Value Percentage:0 - 20
Long-term Incentive reference value is a market-based competitive value for your role.
See All 151+ Operations Manager Jobs in Atlanta
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Who's Hiring
- The Coca-Cola Company14
- The Home Depot11
- Marriott International8
- DHL3
- CMPC3C
Top Industries Hiring
- Banking & Financial Services
Operations Manager Jobs in Atlanta: Frequently Asked Questions
How do I get a operations manager job in Atlanta?
Target Atlanta's logistics and supply chain sector first, where distribution hubs along I-85 and I-285 generate consistent openings. Healthcare systems in Midtown and the Medical Center area also hire heavily at the operations level. Candidates who combine process improvement credentials, such as Lean or Six Sigma, with direct experience in a high-volume Atlanta industry move fastest. Networking through local chapters of APICS or the Atlanta chapter of the Association for Supply Chain Management helps surface roles before they post widely.
Which companies hire operations managers in Atlanta?
Atlanta operations manager roles are posted by The Coca-Cola Company, The Home Depot, and Marriott International and others right now, based on current listings on Migrate Mate as of August 2026. Atlanta's employer base pulls from Fortune 500 headquarters in Buckhead, major logistics operators near Hartsfield-Jackson, and a growing technology sector concentrated in Midtown and the Atlanta Tech Village area.
Are there remote operations manager jobs in Atlanta?
Yes, though availability depends on the role: operations managers in logistics, facilities, and manufacturing work almost entirely on-site, while those in business operations, vendor management, and program oversight can often work remotely or hybrid. About 50% of operations manager openings tied to Atlanta are remote or hybrid as of August 2026, with most of those sitting in technology and business services companies headquartered in Midtown or Buckhead.
How can I get a operations manager job in Atlanta with little or no experience?
The most realistic entry path in Atlanta is moving up from a team lead, shift supervisor, or coordinator role within the logistics, retail, or healthcare sectors, all of which have large entry-level workforces locally. Atlanta-area distribution centers, hospital systems, and retail headquarters regularly promote from within and hire operations coordinators as a stepping stone. Demonstrating measurable process improvements, even in a frontline role, and earning a project management or Lean certification makes the step-up case concrete to Atlanta hiring managers.
Which industries hire the most operations managers in Atlanta?
Most operations manager openings in Atlanta sit in Banking & Financial Services, per current listings on Migrate Mate as of August 2026. Atlanta's role as a logistics gateway, anchored by Hartsfield-Jackson and the interstate corridor, combined with a large healthcare and financial services presence in Midtown and Buckhead, makes those sectors the steadiest sources of local operations management hiring.
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