Operations Manager Jobs in Boston, MA
Operations Manager jobs in Boston are concentrated in healthcare, biotech, financial services, and logistics, with strong clusters in the Seaport District, Longwood Medical Area, and Back Bay. Employers actively hiring include CVS Health, EY, and CBRE. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 117+ Operations Manager jobs
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
- Overall store management, supervision, and policy implementation
- Sales and inventory management
- Employee staffing, training, and development
- Financial management
- Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
- Management
- Lead others and work effectively with store crews
- Supervise, assign and direct activities of the store’s crew
- Effectively communicate information to store crew and supervisors in an open and timely manner
-
Support Store Manager with actions plans for operational and service improvement
-
Customer Service
- Assist customers with their questions, problems and complaints
- Promote CVS customer service culture (greet, offer help, and thank)
Required Qualifications
- Deductive reasoning ability, advanced analytical skills and computer skills.
- Advanced communication skills, leadership, supervision, and influencing skill
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
- Experience as a retail manager or supervisor
Education
High School diploma or equivalent preferred but not required.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$20.00 - $34.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 11/25/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
- Overall store management, supervision, and policy implementation
- Sales and inventory management
- Employee staffing, training, and development
- Financial management
- Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
- Management
- Lead others and work effectively with store crews
- Supervise, assign and direct activities of the store’s crew
- Effectively communicate information to store crew and supervisors in an open and timely manner
-
Support Store Manager with actions plans for operational and service improvement
-
Customer Service
- Assist customers with their questions, problems and complaints
- Promote CVS customer service culture (greet, offer help, and thank)
Required Qualifications
- Deductive reasoning ability, advanced analytical skills and computer skills.
- Advanced communication skills, leadership, supervision, and influencing skill
- Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
- Experience as a retail manager or supervisor
Education
High School diploma or equivalent preferred but not required.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$20.00 - $34.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 11/25/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
See All 117+ Operations Manager Jobs in Boston
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Find Operations Manager JobsOperations Manager Job Market in Boston
Who's Hiring
- CVS Health11
- EY7
- CBRE4
- H&CO4
- Sonos4
Top Industries Hiring
- Insurance
- Manufacturing
Operations Manager Jobs in Boston: Frequently Asked Questions
How do I get a operations manager job in Boston?
Focus your search on Boston's largest hiring sectors: healthcare systems centered in the Longwood Medical Area, financial services firms in Back Bay and Downtown, biotech companies in Kendall Square and the Seaport, and logistics operators near the port and Logan Airport. Candidates who stand out here typically combine process improvement credentials, such as Lean or Six Sigma, with direct experience in one of those industries. Networking through local industry associations and targeting mid-size growth companies in the Seaport gives you an edge.
Which companies hire operations managers in Boston?
Companies currently hiring operations managers in Boston include CVS Health, EY, and CBRE, per current listings on Migrate Mate as of September 2026. Boston's hiring base is especially deep among academic medical centers, life sciences firms, and regional financial institutions, which collectively drive consistent, year-round demand for operations talent.
Are there remote operations manager jobs in Boston?
Yes, though availability depends heavily on the role type. Operations manager positions tied to physical facilities, clinical environments, or supply chain logistics are rarely remote, while those focused on process, analytics, or program management are more compatible with hybrid or fully remote arrangements. About 67% of operations manager openings tied to Boston are remote or hybrid as of September 2026. In Boston, the most remote-compatible roles tend to sit in fintech, SaaS, and insurance operations.
How can I get a operations manager job in Boston with little or no experience?
The most realistic entry path in Boston is moving up through an operations coordinator or program coordinator role inside a healthcare system, university, or professional services firm. Boston's large academic medical centers, university administrative offices, and growing Seaport-area tech companies regularly hire operations coordinators and promote from within. Earning a Lean or project management certification while in a coordinator role signals readiness for management faster than tenure alone. Targeting administrative and operations roles at Boston's anchor institutions is the most direct local route.
Which industries hire the most operations managers in Boston?
Most operations manager openings in Boston sit in Insurance and Manufacturing, per current listings on Migrate Mate as of September 2026. Boston's concentration of world-class hospitals, biotech headquarters, and asset management firms creates sustained, recurring demand for operations leadership that outpaces most other U.S. cities of similar size.
Related Jobs in Massachusetts
See All 117+ Operations Manager Jobs in Boston
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