VP Operations Jobs in Massachusetts

Role Summary

Reporting to the Executive Account Leader, the Vice President of Operations is responsible for the overall operation of the account and for delivering results across revenue, margin, operational excellence, and client retention. The position is expected to unify teams under a common operating platform and ensure the organization executes against strategic priorities while maintaining high service standards.

Compensation Data

COMPENSATION: The hourly rate or salary range for this position is $150,000 to $170,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Core Responsibilities

• Lead all facets of the account, including operations, finance, human resources, and customer service, with full P&L accountability.
• Drive operational excellence, service consistency, and client satisfaction across all assigned locations.
• Develop and execute short- and long-term business strategies that support measurable, cost-effective results.
• Build and maintain strong client relationships while identifying opportunities for growth within the existing client base.
• Lead and develop a productive, motivated team through coaching, communication, empowerment, and accountability.
• Partner closely with functional leaders across HR, Finance, Marketing, Supply Chain, Compliance, and Sales to execute business priorities.
• Inspire change, improve business processes, and implement initiatives that strengthen efficiency and account performance.
• Maintain focus on safety, compliance, risk management, and workforce effectiveness in a dispersed operating environment.

Preferred Qualifications

• Bachelor’s degree required; advanced degree preferred.
• 10 to 12 years of progressive leadership experience with full P&L responsibility, ideally in facilities, food, retail, or related service environments.
• Demonstrated success managing large, complex, multi-site operations and leading within a highly dispersed organization.
• Strong client relationship skills with the ability to operate effectively at senior and executive levels.
• Strong business planning, strategic thinking, project management, and change leadership capability.
• Proven ability to select and develop top talent while creating a culture that promotes initiative, innovation, and continuous learning.
• Excellent communication and presentation skills across front-line, management, client, and executive audiences.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.