Operations Representative Jobs
Operations Representative jobs are open across insurance, logistics, healthcare, and financial services, at every level from entry-level to senior and team lead, with specializations in customer operations, claims processing, and account management. See the openings below and apply to the ones that match your experience.
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Showing 5 of 191+ Operations Representative jobs
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As an After-Hours Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.
Hours: Friday - Saturday, 1:00 pm - 2:00 am and Sunday, 12:00 pm - 1:00 am
What your day-to-day will look like:
- Support Sales with managing the branch’s key accounts
- Enter loads and confirm notes about the status of shipments
- Schedule pickup and delivery appointments with warehouses and customers
- Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
- Handle any issues that arise on shipments and share information and updates with the customer
- Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
- Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
- Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
- Offer Management Load Coverage
At a minimum, you’ll need:
- Excellent verbal and written communication skills
- Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment The ability to work in a fast-paced environment
It’d be great if you also have :
- 1 year of sales or customer service experience
- 1 year of related experience and/or training, and a general understanding of the transportation industry
- Solid attention to detail and follow-up skills with experience identifying and resolving problems
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.
Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As an After-Hours Operations Representative, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.
Hours: Friday - Saturday, 1:00 pm - 2:00 am and Sunday, 12:00 pm - 1:00 am
What your day-to-day will look like:
- Support Sales with managing the branch’s key accounts
- Enter loads and confirm notes about the status of shipments
- Schedule pickup and delivery appointments with warehouses and customers
- Track the status of shipments from inception to delivery, and communicate with the customer on the status of the shipments
- Handle any issues that arise on shipments and share information and updates with the customer
- Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure that entries are accurate and complete
- Communicate all shipment, billing or follow-up issues to the Sales Manager and Carrier Operations Group
- Prioritize the daily workload and focus of your accounts, including load entry, tracking and reporting
- Offer Management Load Coverage
At a minimum, you’ll need:
- Excellent verbal and written communication skills
- Self-motivated work style with the capacity to work well with minimal direct supervision or in a team environment The ability to work in a fast-paced environment
It’d be great if you also have :
- 1 year of sales or customer service experience
- 1 year of related experience and/or training, and a general understanding of the transportation industry
- Solid attention to detail and follow-up skills with experience identifying and resolving problems
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.
See All 191+ Operations Representative Jobs
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Find JobsOperations Representative Job Market
Who's Hiring
- University of Miami20
- RXO5
- Midas4
- The Cigna4
- Bank of America3
Top Industries Hiring
- Education
- Banking & Financial Services
- Manufacturing
- Distribution & Wholesale
- Construction & Real Estate
What Employers Look For
The qualifications that appear most often in operations representative jobs.
- One to three years of experience in operations, customer service, or account management
- Proficiency with CRM software such as Salesforce or a comparable platform
- Strong written and verbal communication skills for internal and external stakeholders
- Ability to manage high-volume caseloads while maintaining accuracy and meeting SLAs
- Associate or bachelor's degree in business, communications, or a related field
- Experience with data entry, reporting tools, and standard office productivity software
Tips for Your Operations Representative Job Search
Tailor your resume to each sector
Operations representative roles in insurance read very differently from those in logistics or banking. Pull the exact process terms from each job posting, such as claims handling, order fulfillment, or account servicing, and mirror them in your work history so your resume clears automated screening.
Highlight metrics that show throughput
Hiring managers for operations roles want to see volume and accuracy, not just duties. Quantify the number of cases you processed, the error rate you maintained, or the cycle time you reduced. Those specifics separate your resume from candidates who only list responsibilities.
Apply early to roles that fit
Migrate Mate lists operations representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by workflow tool
Many operations representative postings name specific platforms, such as Salesforce, SAP, or a proprietary ticketing system. Search for openings that list tools you already use, since employers routinely screen out applicants who lack hands-on experience with their core systems.
Prepare scenario answers for process failures
Interviewers for operations roles almost always ask how you handled a bottleneck, an error, or a frustrated customer mid-process. Prepare two or three structured examples that show you identified the issue, escalated correctly, and closed the loop without dropping other work.
Negotiate start dates around training cycles
Many operations teams run structured onboarding cohorts on fixed schedules. If you receive an offer, ask when the next training cohort starts before accepting a start date. Joining mid-cycle can slow your ramp and affect your early performance metrics.
Operations Representative Jobs: Frequently Asked Questions
Which companies are hiring the most operations representatives?
The most active employers for operations representatives right now are University of Miami, RXO, and Midas, and the most openings are in Florida, California, and Texas, based on current listings on Migrate Mate as of November 2026. Industries with the most consistent demand include insurance carriers, third-party logistics providers, and financial services firms.
How many operations representative jobs are remote?
About 46% of operations representative openings are fully remote or hybrid as of November 2026, with availability varying by industry. Customer-facing operations roles in insurance and financial services tend to offer the highest share of remote and hybrid arrangements, while roles tied to warehouse coordination or on-site account management typically require in-person presence.
How do you become an operations representative?
Start by building experience in a customer-facing or administrative role where you manage workflows, handle inquiries, or process transactions. Develop proficiency with at least one CRM or case management platform. Apply to entry-level operations coordinator or representative roles, emphasize your accuracy and volume capacity on your resume, and use each role to build toward more complex operations functions.
Can you get hired as an operations representative with little experience?
Yes, many entry-level operations representative roles accept candidates with less than a year of direct experience if you can demonstrate strong organizational skills and comfort with software tools. Retail, call center, or administrative work all translate well. Highlight any exposure to tracking orders, resolving account issues, or working within a defined process, since those are the core competencies employers screen for at the entry level.
What does the operations representative interview process look like?
Most operations representative interviews run two to three rounds. The first is typically a phone or video screen covering your background and availability. A second round focuses on situational and behavioral questions around handling high volumes, errors, and difficult customers. Some employers add a short skills assessment covering data entry accuracy, written communication, or scenario-based problem solving before making an offer.
Where can I find and apply to operations representative jobs?
You can find and apply to operations representative jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and industry background, then apply directly to each listing that fits. The openings on this page are updated regularly so you can act on the most current postings.
See All 191+ Operations Representative Jobs
Find roles that match your experience and apply in just a few clicks.
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