Mid Level Operations Support Specialist Jobs

Company Overview

Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together. For 2025, we have set out to become one of the nation’s top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners. To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environment that allows us to help promote every member’s work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize in fields of work where professionals can nurture their talent, and we focus on every member’s work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS.

Location: 3235 Satellite Blvd, Duluth, GA 30096

Responsibilities:

- Lead new warehouse setup projects, including layout review, SOP development, and KPI design
- Analyze operational processes and drive improvement initiatives
- Lead WMS enhancement activities (uploads, testing, validation)
- Develop and implement cost-reduction and productivity-improvement strategies
- Develop training programs and conduct operational training for site teams
- Analyze operational KPIs and drive improvement action plans
- Collaborate with PI, IT, and operations teams to improve overall warehouse efficiency
- Serve as PM for new customer onboarding or operational transition projects

Qualifications

- Bachelor’s degree in SCM, Business, Logistics, or related field
- 5:7+ years of warehouse/logistics operations experience
- Required: WMS/ERP operational experience and improvement project involvement
- Preferred: B2B/B2C fulfillment experience
- Strong analytical skills and KPI-driven decision-making
- Strong communication and project management skills
- Proficiency in Microsoft Office
- Willingness to travel within the U.S.
- Ability to work independently in a fast-paced, metrics-driven environment

Benefits (Full-Time ONLY)

- Health, Dental, and Vision PPO Insurance
- Life, STD, LTD Insurance
- 401(K) Plan
- Paid Time Off
- Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
- Years of Service Awards
- Education Assistant Program (Based on Eligibility)

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