OPT Experience Manager Jobs
Experience Manager roles are a strong fit for F-1 OPT students with backgrounds in hospitality, marketing, communications, or human-centered design. Most positions qualify as specialty occupations, supporting H-1B visa sponsorship down the line. Your 12-month OPT window, extendable to 36 months for STEM-adjacent roles, gives you real runway to build a sponsorship case.
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Get Access To All JobsCome Join Our Team:
We take pride in building quality products—and enriching the lives of those who make it possible. As a growing company, we invest in our people, our processes, and the technology that drives our success. We believe that when our team members thrive, our company thrives. We offer opportunities for career growth in a supportive, hands-on environment where your contributions make a difference every day. Most importantly, you’ll be part of a positive, team-oriented culture where autonomy is earned, hard work is rewarded, and every employee’s voice matters. Come grow with us and help shape our future!
Who We Are:
Pulsar Measurement is part of the TASI Measurement group and is a worldwide leader in ultrasonic instrumentation for wastewater, industrial, and environmental markets. Since 1986 we have developed, manufactured and marketed industrial flow and level monitoring instruments including ultrasonic level transmitters, clamp-on ultrasonic flow meters, and open channel flow meters.
The newly restructured TASI Measurement, our parent group, has successfully grown companies who consistently deliver world-class products and services, focusing on our global customer needs in diverse market segments. TASI Measurement’s high repeat customer rate is due to an ability to remain close to our customers, reinforced by providing local service and complete engineered solutions and problem solving.
Being a part of TASI Measurement means having big company perks with a decentralized operating structure that enables us to remain close to our customers and their needs.
Join us on this exciting journey as we continue to expand our business.
What We Offer:
- Competitive salaries
- 10 paid holidays each year, vacation, sick time and volunteer time
- 401(k) with employer match – immediately vested
- HSA, pre-tax health savings program
- Flexible work schedules that promote a healthy work-life balance
- Top-tier medical, dental, and vision insurance
- Employer-paid life insurance
- Pet Insurance
- Tuition Reimbursement
- Scholarship Programs
Job Summary:
The Customer Experience Manager is accountable for the leadership, performance and continuous improvement of Inside Sales and Technical Support functions across the Americas. The role manages a team of Sales Application Engineers and Technical Support professionals ensuring high levels of customer satisfaction, technical excellence and commercial performance. The role holds responsibility for inside sales performance, technical support delivery, forecasting accuracy, and cross-functional collaboration with Regional Sales Managers, Manufacturing and the wider TASI Measurement group.
Responsibilities:
- Provide direct leadership and line management for all Inside Sales, Technical Support staff across the Americas, including recruitment, onboarding, performance management, development and succession planning.
- Set, monitor and report on key performance indicators (KPIs) for inside sales and technical support ensuring service levels and commercial targets are consistently met.
- Plan, prioritise and allocate resources to ensure effective workload management and timely customer response.
- Own technical support service delivery, including escalation management, root cause analysis and continuous improvement initiatives.
- Act as the primary escalation point for complex customer, technical or service-related issues.
- Oversee ERP and tech support case development activities, ensuring data accuracy, process compliance and effective reporting.
- Company will be implementing a CRM system this year. This role will be part of the evaluation, selection and implementation team ensuring effective utilization of the CRM.
- Build strong working relationships with Regional Sales Managers, manufacturing teams in Long Sault (Canada), and other internal stakeholders to support sales growth and customer satisfaction.
- Drive continuous improvement in customer experience, internal processes, systems usage and team capability.
- Ensure compliance with relevant company policies, quality standards, health and safety requirements, and data protection obligations.
- Participate in sales strategy discussions, operational reviews and cross-functional improvement initiatives.
Qualifications
- Proven experience leading inside sales and/or technical support teams within a technical or engineering-led environment.
- Strong commercial acumen with experience of sales forecasting, pipeline management and revenue delivery.
- Demonstrated ability to lead, motivate and develop high-performing teams.
- Strong stakeholder management skills with the ability to influence across functions and regions.
- Excellent written and verbal communication skills.
- Strong problem-solving, decision-making and time management capabilities.
- Degree qualified in Engineering or a related technical discipline, or equivalent industry experience.
- Strong working knowledge of CRM, ERP/MRP systems and Microsoft Office applications.
- Experience with Microsoft PowerBI Applications preferred.
- Experience operating in a North American sales and service environment.
Traits:
Demonstrates strong leadership, accountability, adaptability and integrity, with the ability to manage change, make sound decisions and lead by example in line with Pulsar Measurement’s values.
Physical Demands:
This role is performed in an office environment, requiring extended periods of sitting, computer use, and frequent communication via phone and video. Occasional standing and walking may be required. Limited travel is expected, including the ability to lift up to 15–20 pounds. Travel is based on business demand and may include visits to regional offices, factories, customer sites and suppliers.
Commitment to People and Planet:
TASI Measurement is committed to fostering a sustainable and socially responsible environment. We believe that our success is not only measured by financial gains but also by the positive impact we have on our employees, communities, and the world around us.
As part of our commitment to people, we strive to provide a supportive and inclusive workplace where every individual is valued, respected, and given equal opportunities to thrive. We prioritize the well-being, safety, and personal development of our employees, recognizing that they are the engine driving our success.
Come Join Our Team:
We take pride in building quality products—and enriching the lives of those who make it possible. As a growing company, we invest in our people, our processes, and the technology that drives our success. We believe that when our team members thrive, our company thrives. We offer opportunities for career growth in a supportive, hands-on environment where your contributions make a difference every day. Most importantly, you’ll be part of a positive, team-oriented culture where autonomy is earned, hard work is rewarded, and every employee’s voice matters. Come grow with us and help shape our future!
Who We Are:
Pulsar Measurement is part of the TASI Measurement group and is a worldwide leader in ultrasonic instrumentation for wastewater, industrial, and environmental markets. Since 1986 we have developed, manufactured and marketed industrial flow and level monitoring instruments including ultrasonic level transmitters, clamp-on ultrasonic flow meters, and open channel flow meters.
The newly restructured TASI Measurement, our parent group, has successfully grown companies who consistently deliver world-class products and services, focusing on our global customer needs in diverse market segments. TASI Measurement’s high repeat customer rate is due to an ability to remain close to our customers, reinforced by providing local service and complete engineered solutions and problem solving.
Being a part of TASI Measurement means having big company perks with a decentralized operating structure that enables us to remain close to our customers and their needs.
Join us on this exciting journey as we continue to expand our business.
What We Offer:
- Competitive salaries
- 10 paid holidays each year, vacation, sick time and volunteer time
- 401(k) with employer match – immediately vested
- HSA, pre-tax health savings program
- Flexible work schedules that promote a healthy work-life balance
- Top-tier medical, dental, and vision insurance
- Employer-paid life insurance
- Pet Insurance
- Tuition Reimbursement
- Scholarship Programs
Job Summary:
The Customer Experience Manager is accountable for the leadership, performance and continuous improvement of Inside Sales and Technical Support functions across the Americas. The role manages a team of Sales Application Engineers and Technical Support professionals ensuring high levels of customer satisfaction, technical excellence and commercial performance. The role holds responsibility for inside sales performance, technical support delivery, forecasting accuracy, and cross-functional collaboration with Regional Sales Managers, Manufacturing and the wider TASI Measurement group.
Responsibilities:
- Provide direct leadership and line management for all Inside Sales, Technical Support staff across the Americas, including recruitment, onboarding, performance management, development and succession planning.
- Set, monitor and report on key performance indicators (KPIs) for inside sales and technical support ensuring service levels and commercial targets are consistently met.
- Plan, prioritise and allocate resources to ensure effective workload management and timely customer response.
- Own technical support service delivery, including escalation management, root cause analysis and continuous improvement initiatives.
- Act as the primary escalation point for complex customer, technical or service-related issues.
- Oversee ERP and tech support case development activities, ensuring data accuracy, process compliance and effective reporting.
- Company will be implementing a CRM system this year. This role will be part of the evaluation, selection and implementation team ensuring effective utilization of the CRM.
- Build strong working relationships with Regional Sales Managers, manufacturing teams in Long Sault (Canada), and other internal stakeholders to support sales growth and customer satisfaction.
- Drive continuous improvement in customer experience, internal processes, systems usage and team capability.
- Ensure compliance with relevant company policies, quality standards, health and safety requirements, and data protection obligations.
- Participate in sales strategy discussions, operational reviews and cross-functional improvement initiatives.
Qualifications
- Proven experience leading inside sales and/or technical support teams within a technical or engineering-led environment.
- Strong commercial acumen with experience of sales forecasting, pipeline management and revenue delivery.
- Demonstrated ability to lead, motivate and develop high-performing teams.
- Strong stakeholder management skills with the ability to influence across functions and regions.
- Excellent written and verbal communication skills.
- Strong problem-solving, decision-making and time management capabilities.
- Degree qualified in Engineering or a related technical discipline, or equivalent industry experience.
- Strong working knowledge of CRM, ERP/MRP systems and Microsoft Office applications.
- Experience with Microsoft PowerBI Applications preferred.
- Experience operating in a North American sales and service environment.
Traits:
Demonstrates strong leadership, accountability, adaptability and integrity, with the ability to manage change, make sound decisions and lead by example in line with Pulsar Measurement’s values.
Physical Demands:
This role is performed in an office environment, requiring extended periods of sitting, computer use, and frequent communication via phone and video. Occasional standing and walking may be required. Limited travel is expected, including the ability to lift up to 15–20 pounds. Travel is based on business demand and may include visits to regional offices, factories, customer sites and suppliers.
Commitment to People and Planet:
TASI Measurement is committed to fostering a sustainable and socially responsible environment. We believe that our success is not only measured by financial gains but also by the positive impact we have on our employees, communities, and the world around us.
As part of our commitment to people, we strive to provide a supportive and inclusive workplace where every individual is valued, respected, and given equal opportunities to thrive. We prioritize the well-being, safety, and personal development of our employees, recognizing that they are the engine driving our success.
See all 76+ OPT Experience Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Experience Manager Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as an Experience Manager
Target employers with an H-1B sponsorship history
Search DOL LCA disclosure data to see which companies have sponsored Experience Manager or customer experience roles before. Prior sponsorship is the strongest signal that a company will do it again when your OPT expires.
Frame your role as a specialty occupation from day one
Document how your Experience Manager position requires a specific bachelor's degree, not just any degree. Keep records of degree-dependent responsibilities. This paper trail becomes critical when your employer files your H-1B visa petition later.
Raise sponsorship before accepting an offer
Ask about visa sponsorship during the offer negotiation stage, not after you start. Employers open to sponsoring are rarely surprised by the question. Waiting until month ten of OPT leaves too little time to plan.
Understand your OPT end date and timeline gaps
H-1B petitions must be filed by April 1 for an October 1 start. Map your OPT expiration against that calendar. If your OPT ends before October, ask your employer about a cap-gap extension to bridge the gap.
Use your internship or pre-graduation experience strategically
Experience Manager roles often value demonstrated project ownership and stakeholder management. Connecting your previous internship or CPT experience to measurable outcomes strengthens both your job application and any future H-1B specialty occupation argument.
Engage an immigration attorney early
Bring an immigration attorney into conversations with your employer before OPT ends, not after. Attorneys can brief HR on the H-1B process, address cost concerns, and identify alternative visa options if H-1B sponsorship is not immediately available.
Experience Manager OPT: Frequently Asked Questions
Does an Experience Manager role qualify as a specialty occupation for H-1B sponsorship?
It can, but the position must require a specific bachelor's degree in a relevant field such as marketing, hospitality management, communications, or human-centered design. Generic roles where any degree suffices are harder to support. The job description and internal documentation your employer uses to define the role matter significantly when USCIS evaluates the petition.
Can I work as an Experience Manager on F-1 OPT without employer sponsorship right away?
Yes. OPT authorizes you to work for any employer in a role related to your degree field without requiring the employer to sponsor a visa during your OPT period. You do not need an H-1B or any other employer-sponsored visa to start working. Sponsorship only becomes necessary once your OPT and any cap-gap extension expire.
Where can I find Experience Manager jobs that are open to OPT candidates?
Migrate Mate filters job listings specifically for F-1 OPT students, so you can browse Experience Manager openings at employers who have demonstrated willingness to hire international candidates. General job boards do not filter for sponsorship history or OPT-friendliness, which makes it harder to prioritize your applications effectively.
Does an Experience Manager role at a tech company qualify for the 24-month STEM OPT extension?
The extension is tied to your degree classification, not your job title. If you hold a degree in a STEM-designated field and your Experience Manager role is directly related to that field, such as UX research or data-driven customer experience design, you may qualify. Your DSO must confirm your degree appears on the STEM OPT eligible CIP code list.
What happens if I change Experience Manager employers while on OPT?
You can change employers on OPT, but the new role must remain related to your degree field. You must report the change to your DSO within 10 days. If you are on STEM OPT, your new employer must be enrolled in E-Verify and you will need to submit a new Form I-983 training plan before your start date with them.