OPT Logistics Coordinator Jobs

INTRODUCTION

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

ROLE AND RESPONSIBILITIES

As a Road Logistics Operations Specialist based out of our Bensenville, IL location, you will coordinate our customer’s shipments by leveraging contracted rates and securing capacity with qualified carriers and partners. You’ll ensure smooth transport operations by managing bookings, preparing documentation, and meeting key requirements such as transit times, carrier selection, and routing whilst adhering to industry regulations. You will report directly to the Road Logistics Operations Manager.

How you create impact

• Communicate with shippers via email and phone to confirm shipment details.
• Dispatch and track pickups, updating shipment status as needed.
• Data management utilizing Excel for customer reporting requirements.
• Monitor shipments to ensure on-time movement and resolve delays proactively.
• Schedule and coordinate pickup/delivery appointments.
• Deliver exceptional customer service and maintain strong client relationships.
• Collaborate with carriers (dry van, flatbed, temperature-controlled) to ensure timely pickup and delivery.
• Act as the liaison between shippers, carriers, and customers to provide tactical solutions that enhance daily operations.

BASIC QUALIFICATIONS

- Degree/Diploma in Business, Supply Chain, Transportation, or other related field.
- 2+ years of experience in a client service role handling high volume external and internal requests via email, phone, and other digital platforms.
- Intermediate to Advanced Microsoft Excel and data management proficiency.
- Strong communication, problem-solving, and organizational skills.
- Knowledge of industry-specific guidelines, systems and processes preferred (dry van, reefer, flatbed, expedite, LTL).

PREFERRED QUALIFICATIONS

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $60,000 and $70,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

LOCATION

Location: Bensenville, IL

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Artificial Intelligence (AI) tools may be used to assist in specific process [e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

WHO WE ARE

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

EEO STATEMENT

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation.

Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment).

Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.