OPT Provider Relations Specialist Jobs
Provider Relations Specialist roles sit at the intersection of healthcare operations and relationship management, making them a strong fit for F-1 OPT students with backgrounds in healthcare administration, business, or communications. Most positions qualify under standard OPT, and some healthcare technology employers offer STEM OPT extension eligibility.
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Get Access To All JobsAre you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Modivcare is looking for an experienced Provider Relations Manager I to join our team. This position is responsible for developing and maintaining positive and effective working relationships with transportation providers within specific geographic areas, various company departments, and outside resources as requested.
This role...
- Manages transportation execution across all modes for assigned area of responsibility.
- Manages provider relationships at a local and regional level.
- Identifies opportunities for improvement through ongoing provider communication.
- Conducts training sessions for providers and other departmental staff on policies, procedures, processes, portals, and any system changes, etc.
- Drives performance in key metrics (safety, on-time delivery/pickup, reroutes, and compliance) and provider performance against Perfect Trip expectations (Trip acceptance, On Time to pick/depart, On Time to Destination, Digital Compliance, Reroutes and Complaints).
- Partners with Operations’ leadership to drive process improvements that reduce: Reroutes/Missed Trips / Transportation Provider Complaints / Member Abrasion.
- Utilizes data across multiple systems to identify the root cause and take action to resolve within the network.
- Makes decisions relating to provider relationships.
- Escalates problems that require input from cross-functional teams or senior leadership.
- Supports all safety and compliance to ensure a safe work environment for all.
- Creates and influences adoption of solutions that improve our provider network and provide a great member experience.
- Identifies, develops, and improves strategies for the provider performance management and training process.
- Manages projects to ensure that overall project schedule and plan enables the teams to be successful based upon the project milestones.
- Identifies and drives process improvements that enhance the carrier service and technology.
- Acts as a subject matter expert in provider relations, offering guidance and mentorship to more junior team members.
- Participates in other projects or duties as assigned.
- Travel requirement of 70% to meet with transportation providers, attend industry events, and visit various markets.
We are interested in speaking to people with the following...
- Bachelor's Degree required.
- Three (3) plus years of experience.
- Or equivalent combination of education and/or experience.
- Strong verbal and written communication skills with ability to clearly convey information, negotiate, and resolve conflicts.
- Strong interpersonal skills, having the ability to interact with different stakeholders of varying levels.
- Strong problem-solving skills to assist in navigating challenges and find effective solutions.
- Have a customer service mindset and the ability to provide a positive experience.
- Display solid decision-making and judgment skills relating to provider relationships and problems.
- Proficient in Microsoft Suite products (Word, Excel, Access, and Outlook).
- Knowledge of LSI proprietary software.
- Familiarity in all multiple aspects of non-emergency transportation brokerage.
Salary Range: $52,900.00 - $70,000.00 Annual
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.
Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post-Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Modivcare is an Equal Opportunity Employer.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
Modivcare is looking for an experienced Provider Relations Manager I to join our team. This position is responsible for developing and maintaining positive and effective working relationships with transportation providers within specific geographic areas, various company departments, and outside resources as requested.
This role...
- Manages transportation execution across all modes for assigned area of responsibility.
- Manages provider relationships at a local and regional level.
- Identifies opportunities for improvement through ongoing provider communication.
- Conducts training sessions for providers and other departmental staff on policies, procedures, processes, portals, and any system changes, etc.
- Drives performance in key metrics (safety, on-time delivery/pickup, reroutes, and compliance) and provider performance against Perfect Trip expectations (Trip acceptance, On Time to pick/depart, On Time to Destination, Digital Compliance, Reroutes and Complaints).
- Partners with Operations’ leadership to drive process improvements that reduce: Reroutes/Missed Trips / Transportation Provider Complaints / Member Abrasion.
- Utilizes data across multiple systems to identify the root cause and take action to resolve within the network.
- Makes decisions relating to provider relationships.
- Escalates problems that require input from cross-functional teams or senior leadership.
- Supports all safety and compliance to ensure a safe work environment for all.
- Creates and influences adoption of solutions that improve our provider network and provide a great member experience.
- Identifies, develops, and improves strategies for the provider performance management and training process.
- Manages projects to ensure that overall project schedule and plan enables the teams to be successful based upon the project milestones.
- Identifies and drives process improvements that enhance the carrier service and technology.
- Acts as a subject matter expert in provider relations, offering guidance and mentorship to more junior team members.
- Participates in other projects or duties as assigned.
- Travel requirement of 70% to meet with transportation providers, attend industry events, and visit various markets.
We are interested in speaking to people with the following...
- Bachelor's Degree required.
- Three (3) plus years of experience.
- Or equivalent combination of education and/or experience.
- Strong verbal and written communication skills with ability to clearly convey information, negotiate, and resolve conflicts.
- Strong interpersonal skills, having the ability to interact with different stakeholders of varying levels.
- Strong problem-solving skills to assist in navigating challenges and find effective solutions.
- Have a customer service mindset and the ability to provide a positive experience.
- Display solid decision-making and judgment skills relating to provider relationships and problems.
- Proficient in Microsoft Suite products (Word, Excel, Access, and Outlook).
- Knowledge of LSI proprietary software.
- Familiarity in all multiple aspects of non-emergency transportation brokerage.
Salary Range: $52,900.00 - $70,000.00 Annual
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.
Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:
- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post-Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
Modivcare is an Equal Opportunity Employer.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com
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Get Access To All JobsTips for Finding OPT Sponsorship as a Provider Relations Specialist
Target healthcare systems and managed care organizations
Large health systems, insurance payers, and managed care organizations hire Provider Relations Specialists regularly and often have established OPT hiring processes. These employers are more likely to understand work authorization timelines than smaller practices.
Lead with your healthcare administration coursework
Hiring managers want candidates who understand provider networks, credentialing, and payer-provider dynamics. Highlight relevant coursework, internships, or capstone projects upfront so employers can immediately see your field-specific preparation before the OPT conversation begins.
Address your OPT timeline proactively in interviews
Bring up your work authorization early, not at the offer stage. Explain your OPT end date, STEM extension eligibility if applicable, and your H-1B visa sponsorship interest. Employers appreciate transparency and it avoids surprises during the hiring process.
Emphasize relationship management and communication skills
Provider Relations roles require constant stakeholder communication. Candidates who can demonstrate cross-cultural communication skills and experience managing complex relationships often stand out, which is a genuine advantage many international students bring to this role.
Research employer OPT sponsorship history before applying
Check whether an employer has previously filed H-1B petitions for similar roles. Past sponsorship is the strongest indicator of future willingness. Focus your energy on applications where the employer has demonstrated prior work authorization support.
Obtain your EAD card before your start date
Apply for your OPT EAD at least 90 days before your program end date. Provider Relations roles often have fixed onboarding timelines, and employers cannot wait for delayed cards. A confirmed EAD start date makes you a far more straightforward hire.
Provider Relations Specialist OPT: Frequently Asked Questions
Can F-1 OPT students work as Provider Relations Specialists?
Yes. Provider Relations Specialist roles qualify for F-1 OPT because the work is directly related to fields such as healthcare administration, business, and communications, all of which are common OPT-eligible degree programs. You must have an approved EAD and ensure your role description aligns with your degree field when reporting employment to your DSO.
Do Provider Relations Specialist jobs qualify for the STEM OPT extension?
It depends on your degree field and the employer. If your degree is in health informatics, data analytics, or another STEM-designated field, and the employer is E-Verify enrolled, you may qualify for a 24-month STEM OPT extension. Roles at healthcare technology companies are more likely to qualify than positions at traditional provider offices or insurance payers.
Where can I find Provider Relations Specialist jobs that are open to OPT candidates?
Migrate Mate is built specifically for F-1 OPT students and filters job listings by OPT sponsorship willingness, so you are not wasting applications on employers who will not consider work authorization. Browsing Provider Relations roles on Migrate Mate gives you a clearer picture of which healthcare employers actively hire OPT candidates.
How does the 90-day unemployment rule affect Provider Relations job searches?
F-1 OPT students can accumulate no more than 90 days of unemployment during their standard OPT period. Provider Relations job searches in healthcare can take longer than average due to credentialing background checks and multi-round interview processes, so starting your search early and applying broadly gives you the most runway before the limit becomes a concern.
Do I need to report my Provider Relations Specialist job to my DSO?
Yes. Once you accept an offer, you must report your employer name, job title, start date, and work address to your DSO, who will update your SEVIS record. The role must be directly related to your degree field. Provider Relations positions typically satisfy this requirement for graduates in healthcare administration, public health, business, or communications programs.