OPT Solution Manager Jobs
Solution Manager jobs on OPT typically fall under specialty occupation status, requiring a degree in business, information systems, or a related field. Most roles offer H-1B visa sponsorship pathways. Your 12-month OPT window, extendable to 36 months with a STEM extension, gives you real runway to land and grow in this role.
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Get Access To All JobsAbout GenScript
Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.
Job Scope:
The Technical Solution Manager provides account management and high-level technical support to customers, serving as the primary technical source for supporting sales/marketing activities. Solution Managers take full responsibility of the daily operation of customer service function to strengthen customer relationships and ensure customer satisfaction. The focus of work is in project management, project design, and proactive account management.
This position is fully remote, with occasional travel. This role can reside anywhere in the United States. The estimated salary range is $80,000 - $85,000 based on experience level.
Key Responsibilities:
- Provide primary business, technical and product/service advice to customers, include providing effective solutions to customer's project inquiries and generating price quotes for project design
- Analyze customers' needs, resolve customers' troubleshooting and/or complaints with a technical issue and advise them of additional services and product solutions when necessary
- Identify potential areas of concern for customers. Make recommendations based on recognizing customers' current and future needs during continued business relationship
- Maintain close communication with customers as well as facilitate communication with technical support when necessary
- Collaborate with internal teams/departments to achieve sustainable growth
- Organize and provide training for internal sales and external distributors by delivering presentations or/and demos
Qualifications
- The ideal candidate holds a PhD in a relevant life science discipline, such as cell biology, immunology, molecular biology and peptide therapeutics or those with a Master of Science degree with relevant industry experience will be considered.
- Exceptional verbal and written communication and presentation skills
- Must be customer-centered and proactive/action-oriented
- Excellent analytical skills & problem solving skills, able to grasp new concepts quickly
- Strong organization skills with great attention to detail
- Enjoy working in a fast-paced and team-oriented environment
Benefits:
Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.
Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.
About GenScript
Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its mission to Make People and Nature Healthier Through Biotechnology, and its role as a well-recognized biotechnology company, GenScript has a team of approximately 6,165 employees and has served more than 200,000 customers across over 100 countries and regions.
Job Scope:
The Technical Solution Manager provides account management and high-level technical support to customers, serving as the primary technical source for supporting sales/marketing activities. Solution Managers take full responsibility of the daily operation of customer service function to strengthen customer relationships and ensure customer satisfaction. The focus of work is in project management, project design, and proactive account management.
This position is fully remote, with occasional travel. This role can reside anywhere in the United States. The estimated salary range is $80,000 - $85,000 based on experience level.
Key Responsibilities:
- Provide primary business, technical and product/service advice to customers, include providing effective solutions to customer's project inquiries and generating price quotes for project design
- Analyze customers' needs, resolve customers' troubleshooting and/or complaints with a technical issue and advise them of additional services and product solutions when necessary
- Identify potential areas of concern for customers. Make recommendations based on recognizing customers' current and future needs during continued business relationship
- Maintain close communication with customers as well as facilitate communication with technical support when necessary
- Collaborate with internal teams/departments to achieve sustainable growth
- Organize and provide training for internal sales and external distributors by delivering presentations or/and demos
Qualifications
- The ideal candidate holds a PhD in a relevant life science discipline, such as cell biology, immunology, molecular biology and peptide therapeutics or those with a Master of Science degree with relevant industry experience will be considered.
- Exceptional verbal and written communication and presentation skills
- Must be customer-centered and proactive/action-oriented
- Excellent analytical skills & problem solving skills, able to grasp new concepts quickly
- Strong organization skills with great attention to detail
- Enjoy working in a fast-paced and team-oriented environment
Benefits:
Benefits include medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and company holidays. Additional benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide commuter benefits, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.
GenScript USA Inc/ProBio Inc. is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
GenScript USA Inc./ProBio Inc. maintains a drug-free workplace.
Please note: Genscript USA Inc./ProBio Inc. will only contact candidates through verified application sources. GenScript/Probio does not request personal information from candidates through individual email or any other platform.
See all 132+ OPT Solution Manager Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as a Solution Manager
Target consulting firms and enterprise software companies
Companies like Accenture, Deloitte, and SAP regularly hire Solution Managers on OPT and have established H-1B visa sponsorship programs. Large organizations with dedicated immigration counsel are far more likely to support your visa transition after OPT.
Frame your degree as a specialty occupation match
Solution Manager roles require documented ties to your degree field, typically business, information systems, or computer science. Be ready to explain how your academic background directly supports the technical and strategic work the role demands.
Apply early to maximize your OPT window
Hiring and onboarding for Solution Manager roles can take two to four months. Starting your search three to four months before OPT begins ensures you're not burning authorization time while still in interviews or waiting on background checks.
Ask about H-1B sponsorship before accepting an offer
Raise sponsorship directly during the offer stage, not after signing. Ask whether the company has sponsored H-1B visas in the past three years. A company with a track record is a safer long-term bet for your immigration stability.
Verify STEM extension eligibility for your specific degree
If your degree in information systems, computer science, or a related STEM field is CIP-code eligible, you may qualify for 24 additional months of OPT. Confirm your classification with your DSO before relying on the extension in your job search timeline.
Highlight cross-functional experience in your resume and interviews
Solution Managers bridge technical teams and business stakeholders. Employers sponsoring OPT candidates want evidence of this dual fluency. Use concrete examples from internships, capstone projects, or prior roles showing you've translated technical requirements into business outcomes.
Solution Manager OPT: Frequently Asked Questions
Does a Solution Manager role qualify as a specialty occupation for OPT and H-1B purposes?
Solution Manager positions generally qualify as specialty occupations because they typically require a bachelor's degree or higher in a specific field such as information systems, business administration, or computer science. The key is that the role must require theoretical and practical application of that specialized knowledge. Job descriptions that list a degree as preferred rather than required can create complications, so review postings carefully before applying.
How do I find Solution Manager jobs that are open to OPT candidates?
Migrate Mate is built specifically for F-1 OPT students and filters roles by sponsorship willingness, so you're not wasting applications on companies that won't consider work authorization. Solution Manager roles on OPT are more common at mid-to-large enterprise companies and consulting firms than at early-stage startups, which often lack the legal infrastructure to support visa processes.
Can I work as a Solution Manager on STEM OPT extension?
Yes, if your degree is in a qualifying STEM field such as computer science, information systems, or management information systems, you may be eligible for a 24-month STEM OPT extension. The employer must also be enrolled in the E-Verify program to support STEM OPT. Confirm your degree's CIP code eligibility with your designated school official before counting on the extension.
What should I do if my OPT authorization is expiring before I receive an H-1B approval?
If your employer files an H-1B petition by April 1 and USCIS receives it before your OPT expires, cap-gap protection automatically extends your work authorization through September 30 of that year. This applies even if your OPT end date falls before October 1. Your DSO will issue an updated I-20 reflecting cap-gap status, which you present to your employer alongside your existing EAD.
Is prior work experience required to get a Solution Manager job on OPT?
Most Solution Manager roles are not entry-level. Employers sponsoring OPT candidates for this title generally expect two to four years of relevant experience in consulting, product management, or systems implementation. Internships, co-op programs, and capstone project work can count toward this threshold if they involved client-facing responsibilities or cross-functional solution delivery. Tailor your resume to emphasize outcomes, not just tasks.