OPT Technical Account Manager Jobs
Technical Account Manager jobs are a strong fit for F-1 OPT students with degrees in computer science, information systems, or engineering. Most roles qualify as STEM OPT extensions, giving you up to three years of work authorization. Employers in SaaS, cloud infrastructure, and enterprise software regularly sponsor H-1B visas for this role.
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About the Role:
Are you passionate about learning new technology and building strong client relationships? Join a mission-driven team committed to strengthening communities through impactful work in the senior living housing sector.
As an Associate Technical Account Manager (ATAM), you’ll guide clients using Yardi’s software solutions to support their financial, operational, compliance, and resident care needs. Working as part of a collaborative team, you’ll partner with clients and internal departments to deliver high-quality, solution-focused support.
In this role, you’ll combine your technical aptitude and communication skills to assist clients through software setup, troubleshooting, and day-to-day use. Whether it's answering a quick question or resolving a challenge, you'll help clients have a smooth, successful experience with our software.
This is an opportunity to apply your technical aptitude and client-focused mindset to meaningful work – helping organizations operate more efficiently while enriching the lives of the seniors they serve.
*** This position requires flexibility for travel during the second week of employment for training purposes. Training may be conducted locally or at an alternate location based on business needs. Candidates should be prepared and available to travel as required during this time. ***
What You’ll Do:
- Provide technical software support, set-up, and implementation guidance to clients across a suite of products, delivering assistance via email and phone.
- Utilize your problem-solving skills to effectively troubleshoot application issues, overcome challenges, and deliver effective solutions.
- Apply your communication strengths to earn client trust through responsive support and clear guidance from set-up through ongoing success.
- Champion client success by sharing relevant product features, best practices, and personalized guidance.
- Collaborate with dynamic teams to quickly escalate and resolve challenges, helping deliver innovative solutions that make a real impact on our clients.
- Enjoy a continuous journey of learning as you master our products and industry trends to drive client success.
Who You Are:
- Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience.
- Comfortable providing live support via phone and email, confidently troubleshooting technical issues.
- A proactive problem-solver with a strong customer-focused mindset.
- Detail-oriented and process-driven, with a focus on accuracy and efficiency.
- Adaptable and flexible; you thrive in fast-paced, ever-changing environments.
- Skilled at building strong relationships and earning trust with clients.
- Driven to exceed expectations and deliver exceptional customer service.
- A quick learner who embraces new tools, technologies, and concepts.
- Naturally organized and able to prioritize tasks with clarity and confidence.
Ideal to Have:
- Familiarity with property management or real estate software, particularly Yardi.
- Hands-on experience with technical support and application troubleshooting.
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation. We’ve created a team of over 10,000 employees in over 40 locations around the globe dedicated to making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company – we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.
Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.
$31.25/hr - $32.81/hr
All submissions for open positions should be received through Yardi’s applicant portal, accessed from Yardi’s corporate website.
EOE/Race/Gender/Disability/Vets
LI-Hybrid
LOCATION
Boise, ID
BUSINESS UNIT
Senior Living
DEPARTMENT
Client Services
EMPLOYMENT TYPE
Employee- Full Time
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Get Access To All JobsTips for Finding OPT Sponsorship as a Technical Account Manager
Target STEM-designated employers first
Technical Account Manager roles at software and cloud companies frequently carry STEM OPT eligibility. Confirm the employer has an E-Verify enrollment before accepting an offer, as this is required for your 24-month STEM extension.
Lead with your technical depth, not just relationship skills
Hiring managers for TAM roles want engineers who can also communicate. Emphasize your ability to troubleshoot APIs, read system logs, or interpret data pipelines alongside your client-facing experience to stand out in a competitive pool.
Frame your OPT timeline proactively in conversations
Tell employers upfront that you have up to three years of STEM OPT work authorization. This removes ambiguity and signals professionalism. Sponsors who have filed H-1B petitions before will understand the runway you're offering.
Prioritize companies with a H-1B sponsorship track record
Enterprise SaaS companies, cloud infrastructure firms, and large technology vendors have consistently sponsored H-1B visas for Technical Account Managers. A verified sponsorship history is a stronger signal than a vague policy statement during interviews.
Demonstrate domain expertise relevant to the product
TAM roles are product-specific. Building fluency in the employer's technical domain, whether that is security, data infrastructure, or ERP systems, before your interview signals you can onboard quickly and reduce the employer's perceived risk of sponsoring you.
Get your OPT authorization documents organized before offer stage
Have your EAD card, I-20 with OPT authorization, and STEM extension eligibility confirmation ready to share. Employers who are close to making an offer appreciate candidates who can move quickly through onboarding without documentation delays.
Technical Account Manager OPT: Frequently Asked Questions
Do Technical Account Manager jobs qualify for the STEM OPT extension?
Most Technical Account Manager positions qualify for the 24-month STEM OPT extension if your degree is in a STEM-designated field such as computer science, information systems, or engineering. The employer must also be enrolled in E-Verify. Because TAM roles sit at the intersection of engineering and client success, they consistently satisfy the STEM job requirement under DHS guidelines.
How do I find Technical Account Manager jobs that sponsor OPT students?
Migrate Mate filters job listings specifically for OPT-eligible candidates, so every role you see is from an employer open to sponsoring international students. Searching there saves time you would otherwise spend screening out companies that don't sponsor. TAM roles from enterprise SaaS, cybersecurity, and cloud infrastructure companies appear regularly on the platform.
What degree backgrounds do employers accept for Technical Account Manager roles on OPT?
Most employers prefer candidates with a bachelor's or master's degree in computer science, information systems, electrical engineering, or a closely related field. Some companies in data or analytics will consider degrees in applied mathematics or statistics. Your degree field also determines whether your role qualifies as STEM OPT, which affects how long you can work without an H-1B.
Do I need to disclose my OPT status when applying for Technical Account Manager jobs?
You're not legally required to disclose immigration status on an application, but most employers ask about work authorization eligibility directly. Being upfront that you have STEM OPT and up to three years of work authorization before needing H-1B sponsorship tends to reassure hiring managers. Avoiding the topic and raising it after an offer creates more friction, not less.
How competitive is H-1B sponsorship for Technical Account Managers compared to software engineers?
TAM roles face slightly more employer hesitation than pure engineering positions because some companies classify them as sales-adjacent and question H-1B specialty occupation eligibility. However, at technology companies where TAMs are core to product delivery, sponsorship is common and well-established. The key is targeting employers who have already filed H-1B petitions for this specific job title rather than assuming any tech company will sponsor.