Technical Services Manager Jobs for OPT Students
Technical Services Manager jobs are a strong fit for F-1 OPT students with engineering, computer science, or information systems backgrounds. Most roles qualify as STEM OPT extensions, giving you up to 36 months of work authorization, and many employers in this field have established H-1B sponsorship pipelines.
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Get Access To All JobsAbout Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
Area Of Expertise
The Product & Technical Service Field Operations Manager, known as the Technical Service Manager, will be responsible for managing a team that provides technical field support and training for Residential & Light Commercial products marketed and sold in North America. This position supports both internal (Carrier) and external (distributor & contractor) customers for new and existing products. This management position is responsible for taking the lead on product issues, investigations, and continuous improvement projects. This position is responsible for assuring customer and product satisfaction by working with internal/external customers on technical issues, warranty-related issues, training, equipment start-up, controls integration, and service issues. Travel throughout North America is required.
This role will be supporting Midwest states including but not limited to: North Dakota, South Dakota, Montana, Wisconsin, Minnesota, Nebraska, Iowa, Missouri, Illinois, Indiana.
General Responsibilities
- Lead a highly skilled team of technical service managers and technical service advisors located across North America.
- Provide advanced troubleshooting assistance and technical expertise to the direct report team, sales team, and customers.
- Gather and analyze data from multiple sources relevant to solving technical issues.
- Utilize team to develop and deliver multi-day, hands-on, technical installation, and service training for internal and external customers, focusing on system overview, installation, commissioning, start-up, troubleshooting, and controls.
- Develop technical training materials for meetings and distributor/dealer events.
- Work closely with engineers, factories, and product managers to refine and enhance the product offering.
- Implement systems, tools, and processes to increase the effectiveness of the technical service team.
- Support and implement corporate policies and objectives.
- Track and report monthly department expenses.
- Apply advanced skills in a specialized field, adapts new procedures, techniques, tools, etc.
- The incumbent in this role will be responsible for complying with Carrier's Code of Ethics, Environmental, Health, and Safety (EH&S) policy and applicable regulatory and Company rules and requirements.
Required Qualifications
- Bachelor’s degree with at least 4 years of HVAC field experience, or a high school diploma/GED with a minimum of 7 years of HVAC field experience.
- Minimum of 5 years’ experience leading and managing teams of skilled professionals.
- Minimum of 5 years of hands-on experience with residential and light commercial HVAC systems.
- Minimum of 3 years delivering HVAC technical training or presentations.
- Capability to work remotely with a dedicated home office setup.
- Willing and able to travel domestically up to 50%, including periodic trips to Indianapolis, Indiana, and short notice travel to support customer needs.
Preferred Qualifications
- Strong written and verbal communication skills, with demonstrated effectiveness in professional settings.
- Experience presenting and communicating strategic topics to senior leadership.
- Ability to work independently with minimal supervision and direction.
- Solid business acumen, including general management and leadership skills.
- Self-motivated, proactive, and comfortable working in a fast-paced, dynamic environment.
- Strong working knowledge of the HVAC industry, including go-to-market strategies.
- Proven ability to resolve conflicts, negotiate effectively, and solve complex problems in high-pressure environments.
- Experience in quality improvement initiatives, including working with warranty data and systems.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Residence in the Midwest region, preferably near Indianapolis, Indiana.
- Strong working knowledge of the HVAC industry, including go-to-market strategies.
Additional Comments
Relocation will not be required.
Pay Range
The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
To learn more about our benefits offering, please click here.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 24 March 2026.
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
Area Of Expertise
The Product & Technical Service Field Operations Manager, known as the Technical Service Manager, will be responsible for managing a team that provides technical field support and training for Residential & Light Commercial products marketed and sold in North America. This position supports both internal (Carrier) and external (distributor & contractor) customers for new and existing products. This management position is responsible for taking the lead on product issues, investigations, and continuous improvement projects. This position is responsible for assuring customer and product satisfaction by working with internal/external customers on technical issues, warranty-related issues, training, equipment start-up, controls integration, and service issues. Travel throughout North America is required.
This role will be supporting Midwest states including but not limited to: North Dakota, South Dakota, Montana, Wisconsin, Minnesota, Nebraska, Iowa, Missouri, Illinois, Indiana.
General Responsibilities
- Lead a highly skilled team of technical service managers and technical service advisors located across North America.
- Provide advanced troubleshooting assistance and technical expertise to the direct report team, sales team, and customers.
- Gather and analyze data from multiple sources relevant to solving technical issues.
- Utilize team to develop and deliver multi-day, hands-on, technical installation, and service training for internal and external customers, focusing on system overview, installation, commissioning, start-up, troubleshooting, and controls.
- Develop technical training materials for meetings and distributor/dealer events.
- Work closely with engineers, factories, and product managers to refine and enhance the product offering.
- Implement systems, tools, and processes to increase the effectiveness of the technical service team.
- Support and implement corporate policies and objectives.
- Track and report monthly department expenses.
- Apply advanced skills in a specialized field, adapts new procedures, techniques, tools, etc.
- The incumbent in this role will be responsible for complying with Carrier's Code of Ethics, Environmental, Health, and Safety (EH&S) policy and applicable regulatory and Company rules and requirements.
Required Qualifications
- Bachelor’s degree with at least 4 years of HVAC field experience, or a high school diploma/GED with a minimum of 7 years of HVAC field experience.
- Minimum of 5 years’ experience leading and managing teams of skilled professionals.
- Minimum of 5 years of hands-on experience with residential and light commercial HVAC systems.
- Minimum of 3 years delivering HVAC technical training or presentations.
- Capability to work remotely with a dedicated home office setup.
- Willing and able to travel domestically up to 50%, including periodic trips to Indianapolis, Indiana, and short notice travel to support customer needs.
Preferred Qualifications
- Strong written and verbal communication skills, with demonstrated effectiveness in professional settings.
- Experience presenting and communicating strategic topics to senior leadership.
- Ability to work independently with minimal supervision and direction.
- Solid business acumen, including general management and leadership skills.
- Self-motivated, proactive, and comfortable working in a fast-paced, dynamic environment.
- Strong working knowledge of the HVAC industry, including go-to-market strategies.
- Proven ability to resolve conflicts, negotiate effectively, and solve complex problems in high-pressure environments.
- Experience in quality improvement initiatives, including working with warranty data and systems.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Residence in the Midwest region, preferably near Indianapolis, Indiana.
- Strong working knowledge of the HVAC industry, including go-to-market strategies.
Additional Comments
Relocation will not be required.
Pay Range
The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position is entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance
To learn more about our benefits offering, please click here.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 24 March 2026.
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
How to Get Visa Sponsorship as a Technical Services Manager
Target employers with existing H-1B sponsorship history
Companies that have sponsored H-1B visas before are far more likely to sponsor you after OPT. Search USCIS H-1B disclosure data to verify whether a company has an active sponsorship track record before investing time in their application process.
Confirm your degree qualifies for STEM OPT extension
Technical Services Manager roles typically qualify for the 24-month STEM extension if your degree is in engineering, computer science, or a related STEM field. Verify your program CIP code with your DSO before accepting an offer to confirm eligibility.
Highlight cross-functional leadership in technical environments
Employers sponsoring OPT students for manager-level roles want proof you can lead technical teams, not just execute tasks. Quantify your experience managing deployments, vendor relationships, or service escalations to differentiate yourself from purely technical candidates.
Address your OPT timeline proactively with hiring managers
Bring up your authorization window early rather than waiting for offer stage. Framing it as a defined timeline with a clear H-1B path reduces employer hesitation and signals you understand the process, which builds confidence in your candidacy.
Pursue roles at mid-size technology and managed services firms
Mid-size IT services, SaaS, and managed services companies often have more hiring flexibility than large enterprises and more structured processes than startups. They also tend to have recurring H-1B filing cycles, making OPT-to-sponsorship transitions more predictable.
Secure your I-983 training plan as early as possible
For STEM OPT, your employer must sign a formal training plan on Form I-983. Raise this requirement before your start date so HR is prepared. Delays in getting this signed can create gaps in your work authorization status.
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Get Access To All JobsFrequently Asked Questions
Do Technical Services Manager jobs qualify for the STEM OPT extension?
Most do, but eligibility depends on your degree, not just the job title. If you hold a degree in engineering, computer science, information systems, or another STEM field listed on the DHS STEM OPT designated degree program list, and the role involves applying that technical knowledge, you'll generally qualify for the 24-month extension on top of your initial 12 months.
How do I find Technical Services Manager jobs that sponsor OPT students?
Migrate Mate filters job listings specifically for OPT-eligible candidates, so you can browse Technical Services Manager openings without manually screening each employer. Beyond that, cross-reference any company you're considering with USCIS H-1B employer data to confirm they've sponsored international employees in the past, which is the strongest signal they'll do it again.
Can I work as a Technical Services Manager on OPT if I have a non-technical degree?
You can work on standard 12-month OPT regardless of degree field, as long as the role is directly related to your area of study. A business or management degree can support a Technical Services Manager position if you can demonstrate the connection. However, you won't qualify for the STEM extension without a qualifying STEM degree, which shortens your available work authorization window significantly.
What should I include in my I-983 training plan for a Technical Services Manager role?
Your I-983 should describe specific learning objectives tied to your STEM degree, such as applying systems engineering principles to service delivery, developing technical escalation frameworks, or managing infrastructure deployments. Generic descriptions like 'managing a team' won't satisfy USCIS requirements. Work with your DSO and your employer's HR team to ensure the plan clearly connects your daily responsibilities to the technical skills your degree covered.
Is a Technical Services Manager role considered a specialty occupation for H-1B purposes?
It depends on how the role is defined. A Technical Services Manager position that requires a specific bachelor's degree in engineering, computer science, or a related technical field will generally meet the specialty occupation standard. Roles framed as general management with optional technical credentials are harder to qualify. When evaluating offers, ask how the employer has previously classified the position for H-1B filings, since that record matters for your eventual petition.
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