Outreach Worker Jobs
Outreach Worker jobs are open across community health, social services, and nonprofit sectors, hiring at levels from entry-level field representative to senior program coordinator, with specializations in public health outreach, case management, and community engagement. See the openings below and apply to the ones that match your experience.
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Summary
The Mobile Medical Unit Outreach Social Worker is part of the Health Care for Homeless Veterans (HCHV) Program within the Orlando VA Healthcare System.
Learn more about this agency
This job is open to
The public
Clarification from the agency
This job is open to current permanent Department of Veteran Affairs employees, current permanent Federal employees of other agencies and all US Citizens. This occupation is listed on the OIG Determination of Veterans Health Administration's Occupational Staffing Shortages Fiscal Year (FY27). Therefore, this vacancy announcement is exempt from Veterans Preference. NOTE: The 2-page Resume requirement does not apply to this position.
Duties
Total Rewards of a Allied Health Professional
Duties include but are not limited to:
- Provide case management and intervention to Veterans experiencing homelessness in the community via the Mobile Medical Unit (MMU).
- Deliver ongoing case management and early treatment interventions to promote sustained stability and access to housing services for Veterans.
- Address complex needs of Veterans, including co-occurring mental health, physical health, substance use, and social problems, requiring skill in early intervention and crisis management.
- Develop appropriate professional relationships with Veteran patients, meeting them at their current stage in the recovery process.
- Establish and maintain liaison relationships with other treatment providers and community resources to support Veterans.
Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Available
Virtual: This is not a virtual position.
Functional Statement #: 82742F
Permanent Change of Station (PCS): Not Authorized
Requirements
Conditions of employment
- You must be a U.S. Citizen to apply for this job.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
- Must pass pre-employment physical evaluation/examination.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Complete all application requirements detailed in the "Required Documents" section of this announcement.
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Qualifications
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f).
- Education-Transcript Submitted: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may NOT be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
- Licensure-Submit if Applicable: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/.
- Exception: VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. This exception only applies at the GS-9 grade level. For the GS-11 grade level and above, the candidate must be licensed or certified. At the time of appointment, the supervisor, chief social work or social work executive will provide the unlicensed/uncertified social worker with the written requirements for licensure or certification, including the time by which the license or certification must be obtained and the consequences for not becoming licensed or certified by the deadline.]
- For appointments at the GS-9 grade level, VHA social workers who are not licensed or certified at the time of appointment must become licensed or certified at the independent, master's level within three years of their appointment as a social worker. Most states require two years of post-MSW experience as a prerequisite to taking the licensure/certification exam, and VHA gives social workers one additional year to pass the licensure/certification exam. In states such as California, Washington, and others where the prerequisites for licensure exceed two years, social workers must become licensed at the independent, master's level within one year of meeting the full state prerequisites for licensure.
- Exception: VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. This exception only applies at the GS-9 grade level. For the GS-11 grade level and above, the candidate must be licensed or certified. At the time of appointment, the supervisor, chief social work or social work executive will provide the unlicensed/uncertified social worker with the written requirements for licensure or certification, including the time by which the license or certification must be obtained and the consequences for not becoming licensed or certified by the deadline.]
Social Worker GS-11
- Experience and Licensure. Appointment to the GS-11 grade level requires completion of a minimum of one year of post-MSW experience equivalent to the GS-9 grade level in the field of health care or other social work-related settings, (VA or non VA experience) and licensure or certification in a state at the independent practice level.
- Education. In addition to meeting basic requirements, a doctoral degree in social work from a school of social work may be substituted for the required one year of professional social work experience in a clinical setting.
- Knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services.
- Skill in independently conducting psychosocial assessments and treatment interventions to a wide variety of individuals from various socio-economic, educational, and other backgrounds.
- Knowledge of medical and mental health diagnoses, disabilities and treatment procedures (i.e. acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology) to formulate a treatment plan.
- Skill in independently implementing different treatment modalities in working with individuals, families, and groups who are experiencing a variety of psychiatric, 8 medical, and social problems to achieve treatment goals.
- Ability to provide consultation services to new social workers, social work graduate students, and other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment
- Experience in performing assessments, treatment planning, care coordination, crisis intervention, and advocacy.
- Experience working with client populations experiencing homelessness, including experience in environments where populations experiencing homelessness (emergency shelters, encampments, food distribution centers, etc).
- Able to work independently providing psychosocial support to client populations with highly complex health and/or mental health problems and the provision of short-term, solution focused counseling with clients and/or their families.
- Experience in locating and obtaining community resources and assisting with linkage to appropriate referrals.
- Experience in driving and operating a Recreational Vehicle (RV)-sized vehicle is preferred, but is not required, as training will be provided.
- Valid driver's license.
- Ability to communicate effectively both in writing and verbally with various populations.
- Ability to work in various community and office settings.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-11.
Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, carrying, sitting, stooping, bending, pulling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment. This position requires a current, valid driver's license to drive a government vehicle on a regular and recurring basis to perform the duties of this position.
Education
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Area of Consideration - Eligible applications will be reviewed and referred in the following order:
- Current permanent VA employees of the facility.
- All other VA employees.
- All other applicants.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
- License
- Long-form resume/Curriculum vitae (CV)
- Transcript
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
- License
- Long-form resume/Curriculum vitae (CV)
- Other (1)
- SF-50/ Notification of Personnel Action
- Transcript
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 11/16/2026 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/13111132.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
Agency contact information
13800 Veterans Way
Orlando, FL 32827
US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Overview
- 0185 Social Work
- Credentialing
- Suitability/Fitness
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Who's Hiring



Top Industries Hiring
- Education
What Employers Look For
The qualifications that appear most often in outreach worker jobs.
- High school diploma or associate degree in human services, public health, or a related field
- One to three years of experience in community outreach, social services, or case management
- Bilingual proficiency, most commonly English and Spanish, for serving diverse populations
- Valid driver's license and reliable personal vehicle for field-based home visits and events
- Familiarity with client data management systems and case documentation software
- CPR and first aid certification, particularly for health-focused or youth outreach programs
Tips for Your Outreach Worker Job Search
Tailor your resume to community impact
Outreach worker postings prioritize demonstrated community engagement over academic credentials. Quantify your work by naming the populations you served, the programs you ran, and the concrete outcomes you helped achieve, even if that experience came from volunteer or AmeriCorps roles.
Highlight your language skills prominently
Many outreach roles require bilingual or multilingual ability to serve specific communities. List every language you speak and your proficiency level in a dedicated section near the top of your resume, not buried at the bottom under miscellaneous skills.
Apply early to roles that fit
Migrate Mate lists outreach worker openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by funding source
Federally funded outreach programs, such as those tied to HRSA, HUD, or CDC grants, often have different hiring timelines than state or privately funded nonprofits. Identifying the funding source in a job posting helps you gauge how quickly the role will be filled and what documentation the employer may require.
Prepare field scenario answers for interviews
Outreach worker interviews almost always include behavioral questions about handling reluctant clients, navigating unsafe environments, or working with people in crisis. Prepare two or three concrete stories from past experience that show your judgment under pressure, not just your empathy.
Negotiate for mileage reimbursement and stipends
Outreach roles frequently involve personal vehicle use and out-of-pocket supply costs. Before accepting an offer, ask specifically about mileage reimbursement rates, cell phone stipends, and whether the organization covers costs for community events you coordinate or attend.
Outreach Worker Jobs: Frequently Asked Questions
Which companies are hiring the most outreach workers?
The companies hiring the most outreach workers right now include US Department of Veterans Affairs, Vinfen, and PSS, with the largest share of openings in New York, California, and Massachusetts, based on current listings on Migrate Mate as of November 2026. Community health centers, federally qualified health centers, and large nonprofit social service agencies tend to maintain the most consistent hiring volume for this role.
How many outreach worker jobs are remote?
About 22% of outreach worker openings are fully remote or hybrid as of November 2026, reflecting the hands-on, community-based nature of most positions. The sub-areas most likely to offer remote or hybrid arrangements include health education coordination, grant-funded program administration, and digital community engagement roles where direct field contact is not required.
How do you become an outreach worker?
Start by earning a high school diploma or an associate or bachelor's degree in human services, public health, social work, or a related field. Build direct community experience through volunteer work, AmeriCorps, or entry-level positions at nonprofits or community health centers. Pursue certifications in CPR, motivational interviewing, or crisis intervention to strengthen your candidacy, and develop language skills if the communities you want to serve are multilingual.
Can you get an outreach worker job with little or no experience?
Yes, many entry-level outreach worker roles are explicitly open to candidates without formal paid experience, particularly at nonprofits and community health organizations that value lived experience in the communities they serve. Volunteer work, peer support roles, faith-based community service, or AmeriCorps terms are all treated as qualifying experience by most hiring managers in this field.
What does the outreach worker interview process look like?
Most outreach worker interviews include an initial phone or video screen with HR, followed by an in-person or video interview with a program supervisor or team lead. Expect behavioral questions about de-escalation, working with vulnerable populations, and managing your caseload independently. Some employers conduct a second-round panel interview and may ask you to describe how you would approach a specific community scenario relevant to their program.
Where can I find and apply to outreach worker jobs?
You can find and apply to outreach worker jobs on Migrate Mate, which lists current openings from across the United States in one place. Search the listings for roles that match your experience level, specialization, and preferred location, then apply directly to each opening that fits.
See All 29 Outreach Worker Jobs
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