Partner Account Manager Jobs in Illinois

About Cloudbyz

Cloudbyz is a Salesforce-native unified eClinical platform purpose-built for life sciences organizations — pharma, biotech, and CROs. Our platform unifies Clinical Trial Management (CTMS), Clinical Trial Financial Management (CTFM), eTMF, EDC, Pharmacovigilance, and AI-powered agents on a single Salesforce architecture, enabling sponsors and CROs to run faster, leaner, and more compliant trials. Our growing AI Agent suite — including the AI eTMF Agent for autonomous document management and the AI Regulatory Submission Ready Agent for end-to-end submission intelligence — represents the next frontier of clinical operations automation, and is a key differentiator in every partner conversation.

As we scale our go-to-market engine and build toward a strategic exit, our partner ecosystem — anchored by Salesforce, Amazon Web Services, a growing network of System Integrators, and strategic CRO partnerships — is a critical growth lever. We are hiring a Partner Account Manager to own and grow these alliances.

Position Summary

The Partner Account Manager (PAM) is a senior individual contributor responsible for building, managing, and activating Cloudbyz's four primary partnership channels: Salesforce (ISV/AppExchange), AWS Healthcare & Life Sciences (HCLS Partner Network), System Integrators (SIs), and Contract Research Organizations (CROs). The PAM will own the end-to-end partner relationship — from strategic alignment and joint business planning to co-sell execution, demand generation, and revenue attribution.

This role sits at the intersection of alliances, sales, and product marketing, requiring a candidate who can operate at the executive level with partners while driving ground-level co-sell motions with field teams. You will be a key architect of Cloudbyz's partner-sourced and partner-influenced revenue pipeline — with particular emphasis on bringing our AI Agent solutions to market through each partner channel.

Key Responsibilities

AI Agent Solutions — Cross-Partner GTM Focus

A defining priority of this role is accelerating market adoption of Cloudbyz's AI Agent product suite through all four partner channels. The PAM is expected to develop AI-specific partner plays, position the agents as differentiators in joint sales conversations, and drive co-marketing programs that establish Cloudbyz as the leading AI-native eClinical platform.

• Champion the AI eTMF Agent — which autonomously classifies, indexes, and quality-checks trial master file documents — across Salesforce, AWS, SI, and CRO partner conversations, positioning it as a top-of-funnel conversation starter with eClinical and regulatory operations buyers
• Drive partner GTM for the AI Regulatory Submission Ready Agent, targeting regulatory affairs and CMC teams at biotech and pharma sponsors; develop joint solution briefs, partner-led webinars, and co-sell plays in collaboration with Cloudbyz product marketing
• Build AI-specific partner enablement materials: agent capability overviews, competitive differentiation guides, demo scripts, and ROI frameworks that quantify time-to-submission reduction and document review labor savings
• Develop joint solution architecture narratives with AWS partners leveraging underlying cloud AI infrastructure (SageMaker, Bedrock, HealthLake) and with Salesforce leveraging Einstein AI and Agentforce platform capabilities
• Identify and activate CRO and SI partners as deployment channels for AI Agent pilots and co-implementation engagements — converting partner relationships into production deployments
• Represent the Cloudbyz AI Agent portfolio at partner-hosted events, industry conferences (DIA, SCOPE, HLTH, AWS re:Invent), and joint analyst briefings

1. Salesforce Partnership

• Own and deepen the Cloudbyz ISV/OEM relationship with Salesforce, including AppExchange listing optimization, co-sell alignment, and joint GTM planning
• Manage Salesforce partner tier requirements, SFDC ACV credits, and co-marketing MDF (Market Development Funds) allocation and utilization
• Activate co-sell motions with Salesforce Account Executives in the Life Sciences vertical — source and progress joint pipeline to closed revenue
• Coordinate joint webinars, Salesforce World Tour participation, Dreamforce presence, and Industry Cloud (Health Cloud) alignment events
• Maintain executive relationships within Salesforce ISV team, Life Sciences industry team, and AppExchange ecosystem
• Track and report on Salesforce-sourced leads, co-sell pipeline, influenced ARR, and partner-tier health metrics

2. AWS Healthcare & Life Sciences (HCLS) Partnership

• Manage Cloudbyz's AWS ISV/SaaS partnership including AWS Marketplace listing, HCLS Partner Network enrollment, and co-sell registration via AWS ACE (APN Customer Engagements)
• Drive AWS HCLS co-sell opportunities — register, progress, and close joint opportunities with AWS Life Sciences Specialist SAs and Account Managers
• Develop joint solution positioning with AWS (e.g., Cloudbyz on AWS Health Lake, integration with AWS HealthImaging, SageMaker-powered AI clinical agents)
• Execute AWS Marketplace GTM strategy including private pricing, CPPO (Channel Partner Private Offers), and professional services listings
• Pursue AWS competency attainment in Life Sciences/Healthcare and ISV Accelerate program benefits
• Coordinate joint customer case studies, AWS re:Invent presence, HLTH and JPM Healthcare conference co-participation

3. System Integrators (SI) Partnership

• Identify, recruit, onboard, and manage strategic SI partners (global and regional) focused on life sciences — Cognizant, Wipro, Deloitte, PwC, Accenture, Veeva-aligned SIs, and niche CRO-focused integrators
• Build and execute SI partner enablement programs: product training, certification tracks, demo environments, and solution packaging support
• Develop reseller and referral commercial frameworks including tiered margin structures, volume-based incentives, and contractual deal protections
• Work with SIs to co-develop market-ready solution offerings (e.g., SI-branded eClinical transformation practices built on Cloudbyz)
• Manage joint pipeline with SI partners, including deal registration, conflict resolution, and co-selling rules of engagement
• Support SCI and other strategic resellers transitioning Cloudbyz pharmacovigilance and eClinical solutions to their customer base

4. CRO Partnership

• Identify, recruit, and manage strategic CRO partnerships — targeting top-tier global CROs (ICON, Syneos, PPD/Thermo Fisher, Medpace, Parexel, PRA Health Sciences) as well as mid-market and specialty CROs in oncology, rare disease, and emerging biotech segments
• Position Cloudbyz as the preferred Salesforce-native eClinical platform for CROs deploying CTMS, eTMF, CTFM, EDC, and pharmacovigilance solutions for their sponsor clients — driving adoption as both an internal operations platform and a sponsor-facing delivery tool
• Develop CRO-specific commercial frameworks including white-label/OEM arrangements, preferred vendor agreements, volume-based subscription models, and per-study pricing structures
• Build and execute CRO enablement programs: platform training, clinical operations workflow certification, sandbox environments, and implementation playbooks tailored to CRO delivery models
• Collaborate with CRO partners on joint GTM programs targeting emerging biotech and mid-size pharma sponsors who rely on CRO-recommended technology stacks — positioning Cloudbyz as the go-to recommendation from CRO delivery teams
• Develop co-sell and referral motions with CRO business development and solution architecture teams to embed Cloudbyz recommendations into CRO proposals and RFP responses
• Manage CRO pipeline and revenue attribution in Salesforce CRM — track CRO-sourced leads, influenced deals, study count growth, and seat expansions across the CRO's sponsor client base
• Represent Cloudbyz at CRO-focused industry events — DIA, SCOPE, ACRP, and ClinOps Leadership Summit — and coordinate joint speaking opportunities, panel participation, and sponsored content with CRO partners

5. Joint GTM & Demand Generation

• Develop and execute annual joint business plans (JBPs) for each partner with clear pipeline targets, co-marketing budgets, and milestone accountability
• Drive joint demand generation programs: co-branded webinars, content syndication, event sponsorships, ABM campaigns, and partner-led email campaigns
• Collaborate with Cloudbyz Marketing on partner-facing content, co-branded collateral, joint press releases, and partner success stories
• Lead partner Quarterly Business Reviews (QBRs) with executive participation from both sides — report on pipeline, wins, losses, and next-quarter priorities
• Develop partner field sales kits: battle cards, demo scripts, ROI calculators, technical integration guides, and objection handling frameworks

6. Revenue Growth & Commercial Execution

• Own partner-sourced and partner-influenced ARR targets — accountable for quarterly and annual partner revenue contribution goals
• Collaborate with Cloudbyz direct sales team to manage co-sell motions, avoiding channel conflict and maximizing joint deal velocity
• Negotiate partnership agreements, MOU terms, reseller contracts, and OEM arrangements with support from legal and finance
• Identify and develop net-new revenue opportunities through partner-led expansions, new geographies, and new ICP segments (e.g., emerging biotech, CRO, academic medical centers)
• Track all partner activity in Salesforce CRM — pipeline, activities, contacts, co-sell deal status, and revenue attribution

Required Qualifications

• 7+ years of experience in partner management, alliances, or business development in B2B SaaS or enterprise software
• Demonstrated experience managing at least one of: Salesforce ISV/AppExchange partnerships, AWS Partner Network / HCLS co-sell, SI/GSI alliances, or CRO/life sciences technology partnerships
• Proven track record of building partner-sourced pipeline and attributing revenue to partner channels
• Experience in life sciences, healthcare IT, CRO, pharma, or clinical technology is strongly preferred
• Strong executive presence and ability to present to C-suite stakeholders at partner organizations and customers
• Proficiency with Salesforce CRM and partner relationship management tools
• Excellent written and verbal communication; ability to develop compelling joint value propositions and partner-facing materials
• Self-starter with ability to operate in a fast-paced, high-growth environment with limited structure

Preferred Qualifications

• Experience with AWS Marketplace GTM, Private Offers (CPPO), or ACE co-sell program
• Familiarity with life sciences technology landscape — CTMS, eTMF, EDC, RTSM, pharmacovigilance, regulatory submission tools, and AI/ML applications in clinical operations
• Experience marketing or selling AI-powered SaaS solutions, agents, or automation platforms in a regulated industry context
• Existing relationships within Salesforce Life Sciences industry team, AWS HCLS team, major SI life sciences practices, or CRO business development and technology leadership teams
• Understanding of CRO operating models, sponsor-CRO dynamics, and how eClinical platforms are evaluated and embedded within CRO service delivery
• MBA or equivalent advanced degree
• Experience supporting an organization through a strategic transaction (M&A, PE recapitalization, strategic exit)

What We Offer

• Competitive base salary with performance-based variable / OTE compensation
• Equity participation in a company executing against a near-term strategic exit
• High-visibility role with direct access to executive leadership and the ability to shape Cloudbyz's partner strategy
• A platform with demonstrated product-market fit and growing organic demand in the life sciences eClinical market
• Collaborative, mission-driven culture with deep domain expertise in clinical operations and Salesforce-native development
• Health, dental, and vision benefits; 401(k); flexible PTO