Patient Account Specialist Jobs
Patient Account Specialist jobs are open across hospitals, physician groups, insurance companies, and revenue cycle management firms, from entry-level billing clerks to senior account resolution specialists, with concentrations in medical billing, insurance follow-up, and collections. Find a role that fits below and apply directly.
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Showing 5 of 46+ Patient Account Specialist jobs
Overview
This is where your insights influence change. As a member of the Baxter Finance team, you have the critical thinking and analytical mindset that allows you to translate data into meaningful, actionable insights that help teams learn and adapt along the way. We guide our internal partners to understand financial opportunities or realities that move Baxter forward and closer to our mission to save and sustain lives. While you often work independently with your cross-functional team, you always have the greater finance organization to lean on for support and career mentoring.
Support for Parents
Continuing Education/ Professional Development
Employee Health & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
Success Profile
What makes a successful Finance team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.
- Adaptable
- Analytical
- Detail-oriented
- Easygoing
- Results-driven
- Team player
This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
Your role at Baxter
THIS IS WHERE you build trust to achieve results…
As the Patient Account Specialist, you will be responsible for assisting with Inquiry Management through phone, email, and online interactions with patients, healthcare teams, sales, and several internal teams. You will be responsible for investigating inquiries to determine an appropriate course of action to solve, triage or escalate the inquiry in question. This includes research, utilizing publicly available and company provided resources and systems, conducting thorough patient account review(s), and performing the necessary tasks or actions ensuring a timely and effective first-time resolution.
Your team
Bardy Diagnostics, Inc. (“BardyDx”) is an innovator in digital health and remote patient monitoring, with a focus on providing the most diagnostically accurate and patient-friendly cardiac and vital signs patch monitors in the industry.
We're a friendly, collaborative group of people who push each other to do better every day. We find outstanding strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or solving challenges with your territory team, you always have camaraderie and support to help accomplish your goals.
What you'll be doing
- Quickly build rapport over the phone while exuding a positive upbeat demeanor
- Investigate and validate payer coverage policies and requirements as needed.
- Responsible for Inquiry Management providing timely and accurate resolution of requests or complaints received. Utilization of multiple platforms and systems, in an efficient manner allowing prompt investigation and identification of the root cause of the issue, while providing accurate first-time resolution that is in alignment with our AR Days as denied by Departmental KPIs.
- Review patient accounts quickly and accurately assessing and identifying customer needs to determine appropriate course of action as defined by Baxter policies and guidelines.
- Ensure accuracy of patient information on file to establish timely and accurate claims processing, promptly identifying and solving all claim errors that result in delayed adjudication.
- Identify payer trends and establish payer-specific strategies to overcome reimbursement challenges.
- Establish and maintain positive partnerships with sales, and other internal and external Cardiology Healthcare teams.
What you'll bring
- High school diploma or equivalent required.
- 2+ years of healthcare related experience in revenue cycle, with focus around eligibility and benefit verification, authorizations, claims submission and denial management.
- Cardiology related experience, a plus.
- Knowledge of Federal, State, and Local regulations, guidelines, and standards, including knowledge of HIPAA rules and regulations.
- CPT® and ICD-10 coding experience.
- Third-party payer experience.
- Experience with medical record reviews to identify and ensure medical necessity.
- Proficiency in Microsoft Office Software.
- Strong critical thinking and effective problem-solving skills.
- Exceptional written, verbal, and interpersonal communications.
- The ability to handle time and prioritize critical priorities.
Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $41,600-$57,200 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Overview
This is where your insights influence change. As a member of the Baxter Finance team, you have the critical thinking and analytical mindset that allows you to translate data into meaningful, actionable insights that help teams learn and adapt along the way. We guide our internal partners to understand financial opportunities or realities that move Baxter forward and closer to our mission to save and sustain lives. While you often work independently with your cross-functional team, you always have the greater finance organization to lean on for support and career mentoring.
Support for Parents
Continuing Education/ Professional Development
Employee Health & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
Success Profile
What makes a successful Finance team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.
- Adaptable
- Analytical
- Detail-oriented
- Easygoing
- Results-driven
- Team player
This is where your work makes a difference.
At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
Your role at Baxter
THIS IS WHERE you build trust to achieve results…
As the Patient Account Specialist, you will be responsible for assisting with Inquiry Management through phone, email, and online interactions with patients, healthcare teams, sales, and several internal teams. You will be responsible for investigating inquiries to determine an appropriate course of action to solve, triage or escalate the inquiry in question. This includes research, utilizing publicly available and company provided resources and systems, conducting thorough patient account review(s), and performing the necessary tasks or actions ensuring a timely and effective first-time resolution.
Your team
Bardy Diagnostics, Inc. (“BardyDx”) is an innovator in digital health and remote patient monitoring, with a focus on providing the most diagnostically accurate and patient-friendly cardiac and vital signs patch monitors in the industry.
We're a friendly, collaborative group of people who push each other to do better every day. We find outstanding strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or solving challenges with your territory team, you always have camaraderie and support to help accomplish your goals.
What you'll be doing
- Quickly build rapport over the phone while exuding a positive upbeat demeanor
- Investigate and validate payer coverage policies and requirements as needed.
- Responsible for Inquiry Management providing timely and accurate resolution of requests or complaints received. Utilization of multiple platforms and systems, in an efficient manner allowing prompt investigation and identification of the root cause of the issue, while providing accurate first-time resolution that is in alignment with our AR Days as denied by Departmental KPIs.
- Review patient accounts quickly and accurately assessing and identifying customer needs to determine appropriate course of action as defined by Baxter policies and guidelines.
- Ensure accuracy of patient information on file to establish timely and accurate claims processing, promptly identifying and solving all claim errors that result in delayed adjudication.
- Identify payer trends and establish payer-specific strategies to overcome reimbursement challenges.
- Establish and maintain positive partnerships with sales, and other internal and external Cardiology Healthcare teams.
What you'll bring
- High school diploma or equivalent required.
- 2+ years of healthcare related experience in revenue cycle, with focus around eligibility and benefit verification, authorizations, claims submission and denial management.
- Cardiology related experience, a plus.
- Knowledge of Federal, State, and Local regulations, guidelines, and standards, including knowledge of HIPAA rules and regulations.
- CPT® and ICD-10 coding experience.
- Third-party payer experience.
- Experience with medical record reviews to identify and ensure medical necessity.
- Proficiency in Microsoft Office Software.
- Strong critical thinking and effective problem-solving skills.
- Exceptional written, verbal, and interpersonal communications.
- The ability to handle time and prioritize critical priorities.
Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexible workplace policy is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $41,600-$57,200 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
See All 46 Patient Account Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsPatient Account Specialist Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in patient account specialist jobs.
- One to three years of medical billing or revenue cycle experience in a clinical or hospital setting
- Working knowledge of ICD-10, CPT, and HCPCS coding systems and claim submission processes
- Experience with practice management or hospital billing software such as Epic, Meditech, or Cerner
- Familiarity with Medicare, Medicaid, and commercial insurance billing rules and payer portals
- High school diploma or equivalent required, associate degree in health information or business preferred
- Strong written and verbal communication skills for patient-facing balance resolution and insurance follow-up
Tips for Your Patient Account Specialist Job Search
Tailor your resume to revenue cycle terms
Hiring managers scan for specific language like denial management, AR follow-up, EOB reconciliation, and insurance verification. Mirror the exact terminology from each job posting so your resume passes applicant tracking systems and reads as immediately relevant to the role.
Highlight your payer mix experience
Employers care about which payers you've worked with. Call out Medicare, Medicaid, commercial, and self-pay experience separately on your resume. Specialists who can navigate multiple payer types are far more competitive than those who list only general billing experience.
Get ICD-10 and CPT coding credentials on paper
Even if you've used these codes daily, a formal credential like a CPC or CBCS certification signals competence to screeners who aren't clinical. Many postings filter for it before a human ever reads your application, so earning one before you apply removes a common barrier.
Apply early to roles that fit
Migrate Mate lists patient account specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers frequently ask how you handled a denied claim, escalated a patient balance, or resolved a discrepancy between a remittance and the patient ledger. Walk through a real example using a specific payer situation, the action you took, and the resolution you reached.
Negotiate by citing payer complexity, not just tenure
When discussing compensation, reference the breadth of your payer experience and any reduction in AR days or denial rates you contributed to. Employers in revenue cycle respond to measurable process improvements far more than years on the job alone.
Patient Account Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most patient account specialists?
The companies hiring the most patient account specialists right now include Houston Methodist, Presbyterian Healthcare Services, and Conifer Park, with the largest share of openings in Texas, New York, and Virginia, based on current listings on Migrate Mate as of November 2026. Health systems, large physician group practices, and revenue cycle outsourcing firms tend to post the highest volume of openings consistently.
How many patient account specialist jobs are remote?
About 50% of patient account specialist openings are fully remote or hybrid as of November 2026, with remote availability concentrated in insurance follow-up, denial management, and collections sub-roles. Patient-facing billing resolution positions are more likely to require an on-site or hybrid schedule due to access to practice management systems and in-person coordination with clinical staff.
How do you become a patient account specialist?
Start by completing a high school diploma and taking coursework in medical billing, health information management, or business administration at a community college or vocational program. Earn a recognized credential such as a Certified Professional Biller or Certified Billing and Coding Specialist designation. Apply for entry-level billing or insurance verification roles to build hands-on payer experience, then move into account specialist positions as you develop proficiency with denial management and AR follow-up.
Can you get a patient account specialist job with no experience?
Yes, entry-level patient account specialist roles exist specifically for candidates without direct billing experience, particularly at large health systems and revenue cycle outsourcing companies that provide structured training. Focus on roles with titles like billing representative, insurance verification specialist, or patient services associate. A billing and coding certification, even a short one, signals commitment and replaces some of the experience requirement for screeners reviewing your application.
What does the patient account specialist interview process look like?
Most employers start with a phone screen focused on your payer experience and familiarity with billing software. A second interview, often with a revenue cycle supervisor, typically includes scenario questions about handling claim denials, resolving patient balance disputes, and working within payer portals. Some employers add a brief skills assessment covering basic coding knowledge, attention to detail on remittance data, or proficiency with spreadsheets before extending an offer.
Where can I find and apply to patient account specialist jobs?
You can find and apply to patient account specialist jobs on Migrate Mate, which lists current openings from across the United States. The listings cover roles at health systems, physician groups, insurance carriers, and revenue cycle management firms at every experience level. Find the roles that fit your background and apply directly to each listing from the page.
See All 46 Patient Account Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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