Patient Financial Service Representative Jobs
Patient Financial Service Representative jobs are open across hospitals, health systems, physician groups, and insurance networks, from entry-level to senior and lead roles, with specializations in billing, collections, and insurance verification. Find a role that fits below and apply directly.
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The Customer Service Representative assists patients in meeting their financial obligation with DCMC. Completes follow-up activity for accounts with an insurance balance; Calls patients to perform collections on their self-pay balance; Assists incoming callers regarding their accounts.
Minimum Education Required: Associate degree or bachelor’s degree preferred
Minimum Related Years of Experience (per minimum education) Required: Two years’ healthcare experience preferred; One-year related experience required.
Credential/Licensure Required: Certified Application Counselor within one year of employment.
Skills Required: Excellent Customer Service skills; Strong communication skills; Ability to analyze issues and solve them creatively; Ability to handle multiple priorities. Epic experience preferred.
Shift: Working 40 hours a week, Monday - Friday.
Experience
Required- 1 year(s): Related experience
- 2 year(s): Healthcare experience
Education
Preferred- Bachelors or better
- Associates or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
The Customer Service Representative assists patients in meeting their financial obligation with DCMC. Completes follow-up activity for accounts with an insurance balance; Calls patients to perform collections on their self-pay balance; Assists incoming callers regarding their accounts.
Minimum Education Required: Associate degree or bachelor’s degree preferred
Minimum Related Years of Experience (per minimum education) Required: Two years’ healthcare experience preferred; One-year related experience required.
Credential/Licensure Required: Certified Application Counselor within one year of employment.
Skills Required: Excellent Customer Service skills; Strong communication skills; Ability to analyze issues and solve them creatively; Ability to handle multiple priorities. Epic experience preferred.
Shift: Working 40 hours a week, Monday - Friday.
Experience
Required- 1 year(s): Related experience
- 2 year(s): Healthcare experience
Education
Preferred- Bachelors or better
- Associates or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Patient Financial Service Representative Jobs by Experience Level
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Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in patient financial service representative jobs.
- High school diploma or GED required, associate degree preferred by many employers
- Experience with insurance verification, claims submission, or medical billing processes
- Proficiency in electronic health record or practice management software such as Epic or Cerner
- Knowledge of medical coding terminology including ICD-10 and CPT codes
- Strong communication skills for handling patient billing inquiries and payment disputes
- Familiarity with HIPAA regulations and patient confidentiality requirements
Tips for Your Patient Financial Service Representative Job Search
Tailor your resume to billing workflows
Highlight specific revenue cycle functions you've handled, such as eligibility verification, claim submission, or denial management. Generic administrative experience won't stand out. Recruiters scan for terminology that matches their billing department's daily operations.
List every payer type you've worked with
Employers want to know whether you've navigated Medicare, Medicaid, commercial insurance, or self-pay accounts. Calling out specific payer experience on your resume tells hiring managers you can hit the ground running without extensive payer-specific training.
Apply early to roles that fit
Migrate Mate lists patient financial service representative openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by software environment
Many patient financial service representative roles require experience in specific practice management or electronic health record systems. If you know Epic, Cerner, or Meditech, search for postings that name those systems so your application lands with an immediate technical match.
Prepare for scenario-based interview questions
Interviewers often walk candidates through a denied claim or an upset patient call and ask how you'd respond. Practice talking through your reasoning step by step, covering both the financial resolution and how you'd keep the patient interaction professional and empathetic.
Negotiate by citing payer mix complexity
When discussing compensation, reference the complexity of the payer mix you're being hired to manage. Roles handling a high volume of Medicaid or out-of-network accounts typically carry more complexity than self-pay-only positions, and that difference supports a stronger offer conversation.
Patient Financial Service Representative Jobs: Frequently Asked Questions
Which companies are hiring the most patient financial service representatives?
Memorial Healthcare System, Emplify Health, and Door County Medical Center are hiring the most patient financial service representatives right now, with openings concentrated in Florida, Wisconsin, and Illinois, based on current listings on Migrate Mate as of November 2026. Large health systems and regional hospital networks tend to post the highest volume of openings.
How many patient financial service representative jobs are remote?
About 0% of patient financial service representative openings are fully remote or hybrid as of November 2026, with remote work most common in insurance verification, billing follow-up, and collections roles where patient-facing interaction is minimal. Front-desk and in-person patient intake positions remain largely on-site.
How do you become a patient financial service representative?
Start by earning a high school diploma or GED, then build familiarity with medical billing terminology, insurance verification processes, and common payer types like Medicare and Medicaid. Entry-level roles in medical reception or billing support are common starting points. Many employers provide on-the-job training, and earning a certification in medical billing or coding can accelerate your path into the role.
Can you get hired as a patient financial service representative with little experience?
Yes, many employers hire candidates with limited experience if they can demonstrate strong communication skills, comfort with data entry, and a basic understanding of insurance terminology. Customer service backgrounds in call centers or retail are viewed favorably because the role involves frequent patient interaction. Highlighting any exposure to medical office software or billing paperwork, even from a volunteer or internship setting, strengthens an entry-level application considerably.
What does the patient financial service representative interview process look like?
Most interviews begin with a phone or video screen focused on your billing or customer service background, followed by an in-person or virtual interview with a revenue cycle manager or HR representative. Expect scenario questions about handling denied claims, navigating difficult patient conversations around balances, or resolving discrepancies between insurance payments and expected amounts. Some employers include a brief practical exercise involving a sample claim or patient account.
Where can I find and apply to patient financial service representative jobs?
You can find and apply to patient financial service representative jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and location preferences, then apply directly to each one that fits.
See All 7 Patient Financial Service Representative Jobs
Find roles that match your experience and apply in just a few clicks.
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