Patient Representative Jobs in Kansas City, MO
Patient Representative jobs in Kansas City are in strong demand, concentrated in the Medical District near Research Medical Center, the Westport and Plaza corridors, and the growing North Kansas City healthcare hub across hospitals, health systems, and insurance providers. Employers hiring right now include CareNow, NKC Health, and Nature Med. See the openings below and apply to the ones that match your experience.
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Job Description
Location: This position is a work from home position, candidate must be located in Kansas or Missouri
Schedule: Flexible Schedule - Monday - Friday: 6:00AM - 6:00PM
Patient Accounts Representative is responsible for reviewing, billing, collection, and accounts receivable activities for the hospital (and in some cases the physician) billing departments within Saint Luke's Health System. Activities include, but are not limited to, entering demographics, troubleshooting issues, responding to inbound and outbound billing calls from patients, payment posting, resolving credits, identifying, and correcting medical claim errors that may prevent payment and identifying, correcting, and resubmitting medical claims denied by insurance companies. Resolving claim edits, working denials and appeals. Patient Account Representative may be responsible for any or all the following duties, including duties not otherwise assigned.
Claim Processing
Responsible for researching patient billing claims to correct claim errors
Understand respective payor requirements so claims are processed correctly
Familiar with NCCI / NCD / LCD edits, incidentals/inclusive, and bundling rules, etc.
Work with multiple teams/departments to resolve issues
Hand billing of specialty care which may include residential care, transplant and research
Insurance Denials
Responsible for researching, identifying errors, and correcting claims denied by insurance companies.
Responsible for writing appeal letters to insurance companies
Research refund request from payor organizations
Responsible for preliminary audit of billing code errors before claim resubmitted from denial
Responsible for becoming a subject matter expert on the payor policies
Payment posting corrections/adjustments and ability to distribute payments
Insurance Follow-Up
Responsible for following up with insurance companies for unpaid claims
Responsible for communicating and resolving problems with the provider representatives when applicable
Payment posting corrections/adjustments and ability to distribute payments
Responsible for researching patient insurance coverage to identify and resubmit claims to fix coverage claim rejection/no pays
Client Accounts
Responsible for reviewing all accounts at the beginning of the month to make sure they are ready for statements. Work with clients on any billing questions they have Client refunds.
Job Requirements
Applicable Experience:
1 yearJob Details
PRN Day (United States of America)Job Description
Location: This position is a work from home position, candidate must be located in Kansas or Missouri
Schedule: Flexible Schedule - Monday - Friday: 6:00AM - 6:00PM
Patient Accounts Representative is responsible for reviewing, billing, collection, and accounts receivable activities for the hospital (and in some cases the physician) billing departments within Saint Luke's Health System. Activities include, but are not limited to, entering demographics, troubleshooting issues, responding to inbound and outbound billing calls from patients, payment posting, resolving credits, identifying, and correcting medical claim errors that may prevent payment and identifying, correcting, and resubmitting medical claims denied by insurance companies. Resolving claim edits, working denials and appeals. Patient Account Representative may be responsible for any or all the following duties, including duties not otherwise assigned.
Claim Processing
Responsible for researching patient billing claims to correct claim errors
Understand respective payor requirements so claims are processed correctly
Familiar with NCCI / NCD / LCD edits, incidentals/inclusive, and bundling rules, etc.
Work with multiple teams/departments to resolve issues
Hand billing of specialty care which may include residential care, transplant and research
Insurance Denials
Responsible for researching, identifying errors, and correcting claims denied by insurance companies.
Responsible for writing appeal letters to insurance companies
Research refund request from payor organizations
Responsible for preliminary audit of billing code errors before claim resubmitted from denial
Responsible for becoming a subject matter expert on the payor policies
Payment posting corrections/adjustments and ability to distribute payments
Insurance Follow-Up
Responsible for following up with insurance companies for unpaid claims
Responsible for communicating and resolving problems with the provider representatives when applicable
Payment posting corrections/adjustments and ability to distribute payments
Responsible for researching patient insurance coverage to identify and resubmit claims to fix coverage claim rejection/no pays
Client Accounts
Responsible for reviewing all accounts at the beginning of the month to make sure they are ready for statements. Work with clients on any billing questions they have Client refunds.
Job Requirements
Applicable Experience:
1 yearJob Details
PRN Day (United States of America)See All 101+ Patient Representative Jobs in Kansas City
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Find Patient Representative JobsPatient Representative Job Market in Kansas City
Who's Hiring
- CareNow14
- NKC Health14
- Nature Med14
- Saint Luke's14
- Midwest Medical Specialists14
Patient Representative Jobs in Kansas City: Frequently Asked Questions
How do I get a patient representative job in Kansas City?
The strongest hiring activity in Kansas City is inside its large integrated health systems, academic medical centers, and the insurance carriers clustered along the I-435 corridor. Candidates who stand out locally have experience in patient-facing or call-center roles, familiarity with electronic health record platforms, and comfort navigating billing or insurance questions. Targeting the Medical District and North Kansas City hospital campuses directly, rather than waiting for postings to circulate, shortens the search significantly.
Which companies hire patient representatives in Kansas City?
Employers hiring patient representatives in Kansas City right now include CareNow, NKC Health, and Nature Med, based on current listings on Migrate Mate as of September 2026. Kansas City's market leans heavily toward large regional health systems, multispecialty clinic networks, and the regional offices of national health insurance carriers, all of which maintain ongoing hiring pipelines for this role.
Are there remote patient representative jobs in Kansas City?
Yes, though availability depends on function. Desk-based work such as insurance coordination, billing support, and patient follow-up calls tends to be remote-friendly, while bedside advocacy and in-clinic intake roles remain on-site. About 33% of patient representative openings tied to Kansas City are remote or hybrid as of September 2026, with the highest concentration of remote options at health insurance carriers and large billing departments in the metropolitan area.
How can I get a patient representative job in Kansas City with little or no experience?
The most realistic entry path in Kansas City is through patient access or front-desk roles at community health centers, urgent care clinics, and federally qualified health centers serving areas like Wyandotte County and the urban core. These employers frequently hire candidates without prior healthcare experience and provide on-the-job training. Volunteer or internship experience with organizations like KC CARE Health Center, combined with strong customer service skills, gives entry-level candidates a genuine competitive edge locally.
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