Patient Representative Jobs in Milwaukee, WI
Patient Representative jobs in Milwaukee are in active demand, concentrated in the Medical College of Wisconsin corridor, Froedtert campus area, and the downtown Aurora and Advocate health hubs, across hospital systems, specialty clinics, and health insurance administration. Employers hiring right now include R1 RCM, Advocate Aurora Health, and Portage Hospital. Find a role that fits below and apply directly.
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Showing 5 of 121+ Patient Representative jobs
Job Description Summary:
To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records.
Where You Will Work:
Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.
We’re Looking For:
- High school diploma or equivalent.
- One to two years related customer service experience
- Experience handling difficult caller/customers/patients.
What You’ll Do:
As a Patient Service Representative (PSR), you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.
As a key member of the ambulatory care team, you will:
- Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
- Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
- Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.
About This Location:
Looking for a career that energizes you every day?
Join us at Aurora Northwest Family Practice Clinic, where our patient-centered environment keeps every day fresh, meaningful, and full of opportunities to grow.
Here, you’ll be part of a collaborative, supportive team committed to providing exceptional care and education to patients of all ages. If you're an MA or LPN who loves learning, thrives in a dynamic setting, and enjoys making a positive impact—you’ll feel right at home with us.
Come be part of something special.
Join Aurora Northwest Family Practice Clinic and help us make a real difference in the lives of our patients—one meaningful interaction at a time.
Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.
Knowledge, Skills & Abilities Required:
- Excellent customer service skills.
- Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
- Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail.
- Training or experience in keyboarding/data entry with an emphasis on speed and accuracy.
- Excellent organizational skills.
- Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically.
- Ability to work in a fast paced environment with a strong attention to detail and accuracy.
Physical Requirements and Working Conditions:
- Exposed to normal medical office environment, may be exposed to potentially ill patients.
- Must be able to sit for extended periods of time.
- Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Job Description Summary:
To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records.
Where You Will Work:
Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.
We’re Looking For:
- High school diploma or equivalent.
- One to two years related customer service experience
- Experience handling difficult caller/customers/patients.
What You’ll Do:
As a Patient Service Representative (PSR), you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.
As a key member of the ambulatory care team, you will:
- Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
- Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
- Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.
About This Location:
Looking for a career that energizes you every day?
Join us at Aurora Northwest Family Practice Clinic, where our patient-centered environment keeps every day fresh, meaningful, and full of opportunities to grow.
Here, you’ll be part of a collaborative, supportive team committed to providing exceptional care and education to patients of all ages. If you're an MA or LPN who loves learning, thrives in a dynamic setting, and enjoys making a positive impact—you’ll feel right at home with us.
Come be part of something special.
Join Aurora Northwest Family Practice Clinic and help us make a real difference in the lives of our patients—one meaningful interaction at a time.
Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.
Knowledge, Skills & Abilities Required:
- Excellent customer service skills.
- Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians.
- Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail.
- Training or experience in keyboarding/data entry with an emphasis on speed and accuracy.
- Excellent organizational skills.
- Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically.
- Ability to work in a fast paced environment with a strong attention to detail and accuracy.
Physical Requirements and Working Conditions:
- Exposed to normal medical office environment, may be exposed to potentially ill patients.
- Must be able to sit for extended periods of time.
- Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
See All 121+ Patient Representative Jobs in Milwaukee
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Find Patient Representative JobsPatient Representative Job Market in Milwaukee
Who's Hiring
- R1 RCM48
- Advocate Aurora Health24
- Portage Hospital12
- Madison Medical Affiliates12
- Medical College of Wisconsin12
Top Industries Hiring
- Technology & Software
- Healthcare & Medical Services
Patient Representative Jobs in Milwaukee: Frequently Asked Questions
How do I get a patient representative job in Milwaukee?
Focus your search on Milwaukee's large integrated health systems clustered near Wauwatosa, the Medical District, and downtown, where the bulk of openings sit. Hospital patient access departments, specialty clinic networks, and health plan administrators are the most active employers. Candidates who combine customer service experience with familiarity in medical terminology or insurance authorization stand out in Milwaukee's competitive health-heavy market.
Which companies hire patient representatives in Milwaukee?
Employers hiring patient representatives in Milwaukee right now include R1 RCM, Advocate Aurora Health, and Portage Hospital, based on current listings on Migrate Mate as of August 2026. Milwaukee's hiring landscape skews toward large nonprofit health systems, regional insurance carriers, and multispecialty outpatient groups that maintain dedicated patient services teams.
Are there remote patient representative jobs in Milwaukee?
Yes, though availability depends heavily on the role. Patient representative work tied to in-person admissions, bedside advocacy, or clinical coordination is typically on-site, while billing resolution, insurance liaison, and patient services center roles can go remote. About 0% of patient representative openings tied to Milwaukee are remote or hybrid as of August 2026. Phone-based and portal-support positions are the most commonly remote in the local market.
How can I get a patient representative job in Milwaukee with little or no experience?
The most realistic entry path in Milwaukee is a patient access representative or front-desk admissions role at one of the city's community health centers or urgent care networks, which hire regularly at the entry level. Froedtert Health, local federally qualified health centers, and Aurora outpatient clinics often post trainee-friendly openings. A background in retail customer service or medical reception, combined with basic familiarity with insurance cards and copay collection, gives candidates a clear edge locally.
Which industries hire the most patient representatives in Milwaukee?
Most patient representative openings in Milwaukee sit in Technology & Software and Healthcare & Medical Services, per current listings on Migrate Mate as of August 2026. Milwaukee's deep concentration of nonprofit hospital networks, regional health plans, and outpatient specialty groups makes healthcare services the consistent driver of local hiring in this role.
Related Jobs in Wisconsin
See All 121+ Patient Representative Jobs in Milwaukee
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