Patient Service Representative Jobs in Rhode Island
Patient Service Representative jobs in Rhode Island are open across Westerly, Johnston, and Portsmouth and other Rhode Island metros, with employers like Yale New Haven Health, Amazon, and Southcoast Health hiring at every experience level. Find a role that fits below and apply directly.
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See related jobsFor six years running, Providence Community Health Centers has been named a Best Places to Work and RI Healthiest Employer by Providence Business News. This is a great opportunity to join PCHC as a Patient Services Representative.
SUMMARY
Represents PCHC as the primary greeter, creating a welcoming environment. Communicates with people of various diverse backgrounds, ensuring all patients are treated in a sensitive and compassionate way. Works as a key member of the clinical care team by performing duties in a collaborative way.
EDUCATION/QUALIFICATIONS
- High School diploma or equivalent required. Completion of a medical secretary program, a patient services program or a similar training program required.
- Basic knowledge of insurance plans gained through experience or education required.
- Ability to accurately enter information into EMR database required.
- Basic computer literacy and excellent writing skills are essential. Medical, optometry or dental terminology helpful.
- Effective telephone skills needed to receive/relay and place telephone calls continually throughout the day. Clear diction and unhampered conversational skills allowing for effective communication with a multicultural/multiethnic/multilingual patient community is essential.
- Ability to speak, write and read English so as to accurately interpret/translate medical and social conditions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties & Responsibilities:
- Greets, registers and enrolls all incoming and exiting patients, verifying required identity, insurance and financial information, and soliciting and entering all required information using an automated system. Completes all processing required to document visit and receive payment. Maintains physicians' and dentists’ appointment schedules within guidelines.
- Provides communication services within the health center and between the health center and the patient community. Functions as interpreter/cultural broker when filling a bilingual position.
- Coordinated Care/Patient Centered Medical Care Management: Works with all members of the Health Care Team towards achieving coordinated patient centered care. Demonstrates knowledge of the goals and objectives of PCHC’s patient care management plan. Effectively able to perform and communicate individual task within role in the process.
- Follows up by calling did not keep appointment (DNKA) patients in order to reschedule. Reaches out to patients due for 6 month and past-due appointments.
- Maintains client confidentiality at all levels of interaction.
- The above listing of duties is not meant to be all inclusive. However, the Employer will not ask any Employee to routinely perform a task unrelated to the above-mentioned duties.
PCHC is EOE/M/F/D/V/SO
For six years running, Providence Community Health Centers has been named a Best Places to Work and RI Healthiest Employer by Providence Business News. This is a great opportunity to join PCHC as a Patient Services Representative.
SUMMARY
Represents PCHC as the primary greeter, creating a welcoming environment. Communicates with people of various diverse backgrounds, ensuring all patients are treated in a sensitive and compassionate way. Works as a key member of the clinical care team by performing duties in a collaborative way.
EDUCATION/QUALIFICATIONS
- High School diploma or equivalent required. Completion of a medical secretary program, a patient services program or a similar training program required.
- Basic knowledge of insurance plans gained through experience or education required.
- Ability to accurately enter information into EMR database required.
- Basic computer literacy and excellent writing skills are essential. Medical, optometry or dental terminology helpful.
- Effective telephone skills needed to receive/relay and place telephone calls continually throughout the day. Clear diction and unhampered conversational skills allowing for effective communication with a multicultural/multiethnic/multilingual patient community is essential.
- Ability to speak, write and read English so as to accurately interpret/translate medical and social conditions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties & Responsibilities:
- Greets, registers and enrolls all incoming and exiting patients, verifying required identity, insurance and financial information, and soliciting and entering all required information using an automated system. Completes all processing required to document visit and receive payment. Maintains physicians' and dentists’ appointment schedules within guidelines.
- Provides communication services within the health center and between the health center and the patient community. Functions as interpreter/cultural broker when filling a bilingual position.
- Coordinated Care/Patient Centered Medical Care Management: Works with all members of the Health Care Team towards achieving coordinated patient centered care. Demonstrates knowledge of the goals and objectives of PCHC’s patient care management plan. Effectively able to perform and communicate individual task within role in the process.
- Follows up by calling did not keep appointment (DNKA) patients in order to reschedule. Reaches out to patients due for 6 month and past-due appointments.
- Maintains client confidentiality at all levels of interaction.
- The above listing of duties is not meant to be all inclusive. However, the Employer will not ask any Employee to routinely perform a task unrelated to the above-mentioned duties.
PCHC is EOE/M/F/D/V/SO
See All 5 Patient Service Representative Jobs in Rhode Island
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Find JobsPatient Service Representative Jobs by City in Rhode Island
Where Rhode Island roles are concentrated, by current openings.
Patient Service Representative Job Market in Rhode Island
A snapshot from current Rhode Island openings, updated as new roles post.
Who's Hiring
- Yale New Haven Health2
- Amazon1
- Southcoast Health1
- The Providence Community Health Centers1
Top Industries Hiring
- Healthcare & Medical Services4
What Rhode Island Employers Look For
The qualifications that appear most often in patient service representative jobs across Rhode Island.
- High school diploma or GED with at least one year of patient-facing or medical office experience
- Proficiency in electronic health record systems such as Epic, Cerner, or Athenahealth
- Strong knowledge of insurance verification, co-pay collection, and prior authorization processes
- Accurate medical terminology and ability to document patient information with minimal errors
- Demonstrated ability to manage high call volumes and in-person check-in queues simultaneously
- Bilingual language skills, particularly Spanish, preferred in many outpatient and community health settings
Patient Service Representative Jobs in Rhode Island: Frequently Asked Questions
How many patient service representative jobs are there in Rhode Island?
There are 5+ patient service representative openings in Rhode Island on Migrate Mate as of June 2026, with the most roles in Westerly, Johnston, and Portsmouth. New positions post regularly as employers across Rhode Island hire.
How much do patient service representatives make in Rhode Island?
Patient service representatives in Rhode Island earn a median of about $57,800 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $47,790 for the lowest 10% to over $106,290 for the top 10%. Pay rises with experience, specialty, and employer.
Which Rhode Island cities have the most patient service representative jobs?
Westerly, Johnston, and Portsmouth have the most patient service representative openings in Rhode Island right now, with additional roles spread across smaller metros statewide.
Which companies hire patient service representatives in Rhode Island?
Employers hiring patient service representatives in Rhode Island include Yale New Haven Health, Amazon, and Southcoast Health, based on current listings on Migrate Mate as of June 2026.
Are there remote patient service representative jobs in Rhode Island?
Yes. About 0% of patient service representative openings tied to Rhode Island are remote or hybrid as of June 2026. The rest are on-site roles based in Rhode Island metros.
How do I apply for patient service representative jobs in Rhode Island?
You can apply to patient service representative jobs in Rhode Island directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Rhode Island location, then apply to each one that fits.
See All 5 Patient Service Representative Jobs in Rhode Island
Find roles in Rhode Island that match your experience and apply in just a few clicks.
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