Mid Level Patient Service Specialist Jobs
Mid level patient service specialist jobs go to professionals ready to own patient workflows end to end, resolve complex service issues independently, and guide less experienced staff without constant oversight. Openings are concentrated across Healthcare & Medical Services, Biotechnology & Pharmaceuticals, and Medical Devices, with employers like CHRISTUS Health, Philips, and Baptist Health South Florida hiring at this level now.
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Showing 5 of 221+ Mid Level Patient Service Specialist jobs
Description
Summary:
Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between the patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.
Responsibilities:
- Maintains flow of patient check-in, verifies demographic and insurance information, and enters into the computer database. Assures that information in the patient account is accurate.
- Assists with answering phones, taking messages, and assisting with patient and staff inquiries.
- Responds to CBO requests for patient account corrections and/or maintenance in a timely manner.
- Schedules appointments for patients in accordance with physician guidelines.
- Collects time of service payment amounts; collects prior balance amounts, and/or arranges payment plans as requested.
The following duties may also be performed:
- Checks in patients, verifies, and updates necessary information in the medical record. Assists patients with completing all necessary forms.
- Schedules appointments according to the clinician template and follows office scheduling policies.
- Assists front office lead/supervisor with other administrative duties such as front-end duties, denials, workques and correct any errors to ensure clean claims.
- Screens visitors and responds to routine requests for information.
- Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
- Maintains strict confidentiality.
- Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
- Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental, and infection control.
- Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health’s cultural diversity objectives.
- Supports and adheres to CHRISTUS Service Guarantee.
- Performs other related work as assigned by leadership.
Requirements:
Education/Skills
Minimum Requirements:
- High school diploma or equivalent.
- Knowledge of managed care preferred.
- Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
- Excellent interpersonal and communication skills and good math knowledge essential.
Preferred Requirements:
- Some College
Experience
Minimum Requirements:
- Three or more years of experience in a health care organization.
Preferred Requirements:
- ICD9 and CPT coding (advanced skills)
- Experience with charge posting or collections.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Description
Summary:
Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between the patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.
Responsibilities:
- Maintains flow of patient check-in, verifies demographic and insurance information, and enters into the computer database. Assures that information in the patient account is accurate.
- Assists with answering phones, taking messages, and assisting with patient and staff inquiries.
- Responds to CBO requests for patient account corrections and/or maintenance in a timely manner.
- Schedules appointments for patients in accordance with physician guidelines.
- Collects time of service payment amounts; collects prior balance amounts, and/or arranges payment plans as requested.
The following duties may also be performed:
- Checks in patients, verifies, and updates necessary information in the medical record. Assists patients with completing all necessary forms.
- Schedules appointments according to the clinician template and follows office scheduling policies.
- Assists front office lead/supervisor with other administrative duties such as front-end duties, denials, workques and correct any errors to ensure clean claims.
- Screens visitors and responds to routine requests for information.
- Follows the CHRISTUS Health guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
- Maintains strict confidentiality.
- Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
- Maintains established CHRISTUS Health policies, procedures, objectives, quality assurance, safety, environmental, and infection control.
- Performs job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Health’s cultural diversity objectives.
- Supports and adheres to CHRISTUS Service Guarantee.
- Performs other related work as assigned by leadership.
Requirements:
Education/Skills
Minimum Requirements:
- High school diploma or equivalent.
- Knowledge of managed care preferred.
- Ability to operate 10 key calculator by touch, telephone, computer, copier, and fax machine.
- Excellent interpersonal and communication skills and good math knowledge essential.
Preferred Requirements:
- Some College
Experience
Minimum Requirements:
- Three or more years of experience in a health care organization.
Preferred Requirements:
- ICD9 and CPT coding (advanced skills)
- Experience with charge posting or collections.
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
See All 221+ Mid Level Patient Service Specialist Jobs
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Find JobsMid Level Patient Service Specialist Job Market
Who's Hiring
- CHRISTUS Health13
- Philips10
- Baptist Health South Florida9
- CommonSpirit Health5
- Boehringer Ingelheim5
Top Industries Hiring
- Healthcare & Medical Services155
- Biotechnology & Pharmaceuticals16
- Medical Devices13
- Science & Research10
- Education9
Mid Level Patient Service Specialist Jobs: Frequently Asked Questions
How do I get a mid level patient service specialist job?
Lead your application with concrete examples of patient-facing work you have owned independently, such as managing scheduling systems, resolving billing escalations, or coordinating care transitions without supervision. Highlight any cross-departmental collaboration, process improvements you initiated, and familiarity with electronic health record platforms. Tailoring your resume to reflect accountability rather than just task completion signals mid level readiness to hiring managers.
Which companies hire mid level patient service specialists?
Companies hiring mid level patient service specialists right now include CHRISTUS Health, Philips, and Baptist Health South Florida, based on current listings on Migrate Mate as of July 2026. Hospitals, outpatient clinics, specialty practices, and health system networks tend to hire most actively at this level, often seeking candidates who can handle higher patient volumes and more complex service scenarios than entry level staff.
Are there remote mid level patient service specialist jobs?
Yes, though availability varies by employer and function. About 20% of mid level patient service specialist openings are remote or hybrid as of July 2026, with roles in medical billing, insurance verification, and care coordination most commonly offered in flexible arrangements. Positions that require in-person patient interaction or facility-based registration are typically on-site.
How do I move up to a mid level patient service specialist role?
Growth into mid level typically comes from accumulating depth in patient-facing environments over several years, taking on responsibilities like training new hires, owning a specific workflow such as referral management or prior authorizations, and demonstrating measurable impact like reduced wait times or improved satisfaction scores. Building fluency in multiple EHR systems and earning relevant certifications also accelerates the transition from entry level to mid level standing.
Which industries hire the most mid level patient service specialists?
Mid Level patient service specialist roles concentrate in Healthcare & Medical Services, Biotechnology & Pharmaceuticals, and Medical Devices, based on current listings on Migrate Mate as of July 2026. These sectors consistently drive demand because they manage high patient volumes, complex insurance landscapes, and ongoing regulatory requirements that benefit from experienced specialists who can operate with minimal day-to-day direction.