PBX Operator Jobs
PBX Operator jobs are open across healthcare, hospitality, and corporate facilities, with specializations in multi-line switchboard operation, emergency dispatch routing, and after-hours call handling, at every level from entry-level to lead operator. Scan the live roles below and apply to whichever ones fit.
Find PBX Operator JobsOverview
Showing 5 of 10+ PBX Operator jobs
Responsibilities
- Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner.
- Provide information and demonstrate knowledge of all hotel facilities and services.
- Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations.
- Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling.
- Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.
If you believe hospitality and a friendly smile are your strengths, we want to talk to you!
This is a full-time, year-round position at the Hilton Myrtle Beach Resort. Flexible schedule required 2nd shift, including holidays and weekends is required. We offer, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace
Job Type: Full-time
Salary: From $15.00 per hour
Experience
Required- 2 year(s): Customer Service Experience
- 1 year(s): multi-line phone system
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Responsibilities
- Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner.
- Provide information and demonstrate knowledge of all hotel facilities and services.
- Respond to emergencies and document and relay comprehensive, accurate information to proper parties in emergency situations.
- Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling.
- Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.
If you believe hospitality and a friendly smile are your strengths, we want to talk to you!
This is a full-time, year-round position at the Hilton Myrtle Beach Resort. Flexible schedule required 2nd shift, including holidays and weekends is required. We offer, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!
EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace
Job Type: Full-time
Salary: From $15.00 per hour
Experience
Required- 2 year(s): Customer Service Experience
- 1 year(s): multi-line phone system
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 10 PBX Operator Jobs
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Find PBX Operator JobsPBX Operator Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in PBX operator jobs.
- One or more years of experience operating a multi-line PBX or switchboard system
- Proficiency with PBX platforms such as Avaya, Cisco, or Mitel
- Clear verbal communication and professional telephone etiquette
- Ability to handle emergency and after-hours call routing calmly and accurately
- Basic computer skills including data entry and electronic directory management
- High school diploma or GED equivalent
Tips for Your PBX Operator Job Search
Highlight your switchboard systems experience
List the specific PBX platforms you've operated, such as Avaya, Cisco, or Mitel, by name on your resume. Hiring managers scan for exact system matches, so vague phrases like 'phone systems' won't surface your application the way a named platform will.
Apply early to roles that fit
Migrate Mate lists pbx operator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by shift type first
Many pbx operator openings are for overnight, weekend, or on-call shifts that go unfilled longer than day shifts. If your availability is flexible, filter for those postings first since competition is lower and hiring moves faster.
Show call volume in concrete terms
Instead of writing 'handled high call volume,' state the approximate number of lines you managed or the department size you supported. Interviewers use that detail to judge whether your experience fits their operation's pace.
Prepare for a live call-handling screen
Many employers give a short phone or in-person simulation during interviews, asking you to route a mock call or handle a scripted emergency scenario. Practice speaking clearly, confirming caller information, and transferring without dead air before your interview.
Follow up with the facility coordinator directly
In healthcare and hospitality, the hiring decision often sits with a facilities or communications coordinator, not HR. After applying, address your follow-up email to that role by title if the posting lists a department, since it reaches the actual decision-maker faster.
PBX Operator Jobs: Frequently Asked Questions
Which companies are hiring the most pbx operators?
The companies hiring the most pbx operators right now include Hyatt, Highgate, and Providence, with the largest share of openings in Florida, South Carolina, and Georgia, based on current listings on Migrate Mate as of November 2026. Healthcare systems and large hospitality groups consistently account for the majority of active postings.
How do you become a pbx operator?
Start by learning the basics of multi-line phone systems, either through a telecommunications or office administration course or hands-on practice with a home or small-business VoIP setup. Apply for entry-level receptionist or switchboard roles that list PBX training as part of onboarding, since most employers teach their specific platform. Earning familiarity with one major system, like Avaya or Cisco, makes you a stronger candidate for your next role.
Can you get hired as a pbx operator with no prior experience?
Yes, many healthcare and hospitality employers hire pbx operators with no direct switchboard experience if you demonstrate strong phone etiquette, clear speech, and the ability to stay calm under pressure. Front desk, customer service, or call center background transfers well. Emphasize any role where you handled multiple lines, took detailed messages, or transferred calls across departments, since those tasks map directly to the job.
What does the pbx operator interview process look like?
Most employers conduct a phone screen first to assess your voice clarity and professionalism directly. An in-person or video interview follows, often including a brief scenario where you demonstrate how you'd route an emergency call, handle an irate caller, or manage multiple lines at once. Some healthcare and corporate employers add a background check and a short trial shift before extending an offer.
Where can I find and apply to pbx operator jobs?
You can find and apply to pbx operator jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your availability and system experience, then apply directly to each listing that fits. New postings are added regularly, so checking back frequently gives you the best chance of catching openings before they fill.
See All 10 PBX Operator Jobs
Find roles that match your experience and apply in just a few clicks.
Find PBX Operator Jobs