People Operations Manager Jobs in Columbus, OH

Purpose of Position

The Human Resources Business Partner (HRBP) provides consultative business partnership to leaders and employees within a specific FSI business function or learning center to develop and execute HR strategies that foster organization effectiveness and the acquisition and retention of top talent. This position is responsible for guiding leaders and employees on best practices, company policies and procedures in partnership with the various HR Centers of Excellence to ensure enterprise alignment and balanced with local business and compliance requirements. The HRBP coaches their leaders on interviewing, hiring, onboarding, employee development, and performance management and mitigates risk to the company while ensuring confidentiality and consistency.

Tasks and Responsibilities

• Provides consultative HR business support on a daily basis to assigned leaders and employees to address any needs and/or concerns as they arise to support a culture of collaboration, accountability, and change management in a productive manner through dialogue.
• Ensures consistent application of policies, procedures, practices and company values (Flight Plan); maintain partnership with the various Centers of Excellence to consistently execute HR initiatives and continuously improve the organization.
• Support leaders in their recruitment, onboarding, and employee development initiatives; guide leaders to manage performance through consistent and timely feedback to support creating an enjoyable, professional working environment that aligns with company culture and vision.
• Investigates and supports the resolution of employee relations issues.
• Assist in the delivery of programs and initiatives designed to strengthen performance culture with highly engaged teams.
• Support enterprise Succession Planning objectives by facilitating local talent reviews focused on technical skill as well as behavioral competencies to identify top talent, talent gaps, critical roles, and individual development plans;
• Partners with Recruiting to attract top talent to fill roles to support current and future business needs; partner with leaders to determine the when new position needs arise as well as the recruiting strategy vacancies; in partnership with business leaders and managers, develop comprehensive onboarding plans to ensure new associates are assimilating into their role as well as within the company.
• Interprets, communicates and executes policy and documentation requirements to ensure business and local compliance.
• Utilizes HR reporting and dashboard to analyze metrics and in partnership with the Sr HRBP, identify strategies to ensure continuous improvement within their business function/region.
• Supports ad hoc projects while serving as a conduit between local and/or functional areas and enterprise HR/L&D.

Minimum Education

• Bachelor’s degree in Human Resources, Business, Marketing, Communications or a related field or, a combination of education & work experiences equivalent to the knowledge, skills and abilities
• PHR/SPHR accreditation or similar HR professional qualification preferred.

Minimum Experience

• 3+ years Human Resources experience
• Experience providing HR support to an operation that includes labor governed by a collective bargaining agreement is a plus

Knowledge, Skills, Abilities

• Able to build and maintain effective co-worker and employee relationships across all interactions; proven customer service skills
• Advanced oral and written communication skills; ability to translate complex concepts to individuals at all levels; ability to appropriately challenge stakeholders to positively impact decisions and solutions.
• Foundational knowledge of engagement tactic related to culture, diversity and inclusion
• Ability to work independently or as a member of a team, ability to be detail-oriented and consistently accurate, timely and able to manage effectively stress.
• Possesses a thorough knowledge of HR standards, principals and best practices; knowledge of labor law as it relates to employee relations and employment practices
• Demonstrated experience providing consultative HR partnership in a professional, dynamic environment.
• Advanced organizational and planning skills; proven ability to set priorities, meet deadlines and multi-task with minimal supervision; proven ability to coordinate and execute activities.
• Focus on continuous improvement.
• Knowledge of Microsoft Office applications, database, and internet applications; experience with SuccessFactors or other HRIS system a plus.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand; walk; sit.Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material.The noise level in the work environment is usually low to moderate.