Phone Representative Jobs
Phone Representative jobs are open across healthcare, financial services, retail, telecommunications, and insurance, at every level from entry-level to senior and team lead, with specializations in customer service, technical support, and inbound sales. Find a role that fits below and apply directly.
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Showing 5 of 29+ Phone Representative jobs
Shield Funding, a business finance company in Montvale, NJ with over 15 years in business, is hiring a full time, salaried Inside Sales Representative to be the first voice business owners hear when they contact us.
This is a phone based role, not cold calling. The people you speak with have already asked about financing. You make a great first impression, find out what they need, answer basic questions with confidence and help them complete our short online application. Our funding team handles the rest.
What we offer
$50,000 to $55,000 a year salary from day one. Optional performance commission available after a 60 day introductory period. Health insurance and 401(k), eligible after the introductory period. Full training, no finance background needed. A professional, established office with a team that has been doing this for over 15 years.
What you will do
Speak with business owners by phone and text, qualify them with a few simple questions, help them complete the application, follow up with leads who have not applied yet, and keep clean notes in Salesforce.
Who we want
A clear, warm, confident phone voice. Dependable, organized and detail oriented. Calm with busy callers and comfortable using a computer while on a call. Receptionist, intake, customer service, hospitality or inside sales backgrounds are ideal. Bilingual English and Spanish is a big plus. Must be available to start immediately. Serious inquiries only.
Selected applicants will be invited to a short live phone audition so we can hear you in action.
Shield Funding is an equal opportunity employer. Employment is at will.
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Health insurance
Work Location: In person
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Find Phone Representative JobsPhone Representative Job Market
Who's Hiring
Top Industries Hiring
- Retail
- Construction & Real Estate
What Employers Look For
The qualifications that appear most often in phone representative jobs.
- High school diploma or GED with demonstrated written and verbal communication skills
- One or more years of customer-facing phone or contact center experience
- Proficiency with CRM software and basic data entry during live calls
- Ability to meet call quality, handle time, and customer satisfaction targets
- Active listening skills and de-escalation ability for difficult caller situations
- Reliable high-speed internet connection and a quiet workspace for remote roles
Tips for Your Phone Representative Job Search
Tailor your resume to call metrics
Phone representative job postings frequently screen for quantifiable performance, so include concrete call-handling details like average handle time, first-call resolution, or customer satisfaction scores from past roles rather than listing duties generically.
Highlight the right software tools
Many phone representative postings require familiarity with CRM platforms, ticketing systems, or auto-dialers. Name the specific tools you've used in your resume's skills section so your application clears automated screening before a recruiter reads it.
Apply early to roles that fit
Migrate Mate lists phone representative openings from across the United States in one place, so you can find roles that match your experience level and specialization and apply directly to each listing.
Target postings that match your call type
Inbound customer service, outbound sales, and technical support roles each demand a different pitch. Filter for the call type you have the most experience with, since employers often prefer candidates who won't need to unlearn habits from a different call environment.
Prepare a scripted self-introduction for phone screens
Your first phone screen is itself a performance sample. Interviewers for phone representative roles are evaluating your clarity, pacing, and tone in real time, so rehearse a 60-second introduction that sounds conversational rather than read off a page.
Negotiate schedule and queue type, not just pay
When you receive an offer, ask about shift hours, call volume expectations, and whether the queue is blended or single-channel. These details affect daily workload significantly and are negotiable at many employers before your start date.
Phone Representative Jobs: Frequently Asked Questions
Which companies are hiring the most phone representatives?
Adorama, Hales AC, and Weed Man are hiring the most phone representatives right now, with openings concentrated in Texas, Florida, and New York, based on current listings on Migrate Mate as of November 2026. Healthcare, insurance, and financial services employers account for the largest share of active postings.
How many phone representative jobs are remote?
About 18% of phone representative openings are fully remote or hybrid as of November 2026, making it one of the more remote-accessible roles in the customer service field. Inbound customer service and technical support positions tend to have the highest share of remote openings, while outbound sales and collections roles are more likely to require on-site work.
How do you become a phone representative?
Start by earning a high school diploma or equivalent, since most employers list that as the minimum requirement. Build communication and typing skills through any customer-facing or administrative work, then apply to entry-level contact center or customer service roles. Once hired, employers typically provide product training and call-handling coaching before you take live calls independently.
Can you get a phone representative job with no experience?
Yes, many phone representative roles are explicitly entry-level and hire candidates with no prior contact center background. Employers look for strong verbal communication, the ability to stay calm under pressure, and basic computer literacy. Retail, food service, or any job where you handled customer complaints over the phone strengthens your application even if the title wasn't in a formal call center.
What does the phone representative interview process look like?
Most employers start with a brief phone screen to assess your voice clarity and communication style before scheduling a formal interview. The in-person or video interview typically includes behavioral questions about handling difficult callers and a scenario exercise where you role-play a sample call. Some employers add a typing or data-entry assessment and a background check before extending an offer.
Where can I find and apply to phone representative jobs?
You can find and apply to phone representative jobs on Migrate Mate, which lists current openings from employers across the United States. Search for roles that match your experience level and preferred call type, then apply directly to each listing that fits.
See All 29 Phone Representative Jobs
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