Overview

A career with us means you’ll work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are at the foundation of what enables MassMutual to deliver on our purpose to help people secure their futures and protect the ones they love.

We embrace the idea that we all are stronger and better through our support for one another. We strive to create a culture where employees feel valued and are celebrated for who they are.

Job Description

Credit Process and Analytics Analyst

Enterprise Risk Management Team

Full-Time

Boston, MA, Springfield, MA or New York, NY

The Opportunity

As a Credit Process and Analytics Analyst, you’ll support the credit risk analytics and allowance workflow supporting the firm’s Allowance for Credit Losses (ACL) across CECL and Available-for-Sale (AFS) portfolios. In partnership with the Head of CECL Credit Analytics, you’ll work on the end-to-end credit risk component of the allowance lifecycle—from model execution through portfolio assessment and qualitative adjustments—ensuring outputs are accurate, well-documented, and aligned to accounting and model governance standards. You’ll partner closely with Finance and Accounting to deliver clear, timely credit insights that support enterprise allowance reporting in a matrixed environment.

The Team

You’ll join Credit & Investment Risk Management (CIRM), partnering with portfolio management, fundamental credit analysis, Finance/Controllership, Model Risk Management, and data/technology teams. The team combines quantitative modeling expertise with credit judgment to explain allowance movements, identify emerging risks, and support high-quality financial reporting. The culture is analytical, collaborative, and focused on strong governance and documentation.

The Impact

In this role, you’ll support the execution of credit risk analytics and allowance activities, working closely with senior team members and cross-functional partners to deliver accurate, well-documented outputs that support financial reporting.

Credit Risk Analytics & Allowance Execution

• Execute monthly and quarterly credit loss models for CECL and AFS portfolios, and analyze model outputs, key assumptions, and drivers of change.
• Support sensitivity analysis, stress testing, and portfolio reviews to assess the impact of economic conditions and emerging credit risks.

Qualitative Adjustments & Portfolio Review

• Assist in developing and documenting credit-driven qualitative adjustments to address model limitations and portfolio-specific risks.
• Partner with portfolio managers and credit analysts to incorporate credit migration trends, sector developments, and fundamental risk insights.
• Perform AFS security reviews to support credit impairment assessments.

Cross-Functional Partnership & Governance

• Support Finance, Accounting, and Model Risk Management with accurate credit analytics, documentation, and materials for financial reporting and model validation.
• Maintain clear documentation of processes, assumptions, and methodologies, and assist with internal and external audit requests.

Minimum Qualifications

• Bachelor’s degree in Actuarial Science, Quantitative Finance, Financial Engineering, Computer Science, Mathematics, Physics, Engineering, or similar quantitative discipline
• 3+ years of experience in credit risk management, credit analytics, or quantitative risk modeling within the financial services industry.
• 3+ years of experience working with credit risk fundamentals, portfolio credit quality metrics (PD, LGD, EAD), CECL (ASC 326), or AFS impairment standards.
• 3+ years of experience analyzing large datasets, interpreting complex model outputs, and synthesizing findings into clear, credit-focused narratives.

Ideal Qualifications

• 7+ years of quantitative risk analytics experience.
• Master’s or PhD in a quantitative discipline
• Experience with public/private credit, structured products, and derivatives.
• Familiarity with Moody’s analytics tools and controlled processes.
• Experience automating analytics and reporting workflows.
• Excellent ability to explain highly technical credit and modeling concepts to non-technical stakeholders, particularly in Finance and Accounting.
• Demonstrated ability to apply AI-assisted tools to improve efficiency, deepen analysis, or generate new insights, with sound judgment

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes
• A collaborative environment where perspectives are welcomed
• Access to learning, development, and internal networks that support continuous growth and skill-building over time
• Employee-led communities and forums that foster connection, learning, and inclusion across the organization
• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

LI-FT1

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page. MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Salary Range: $104,900-$137,700

Award-Winning Culture

MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company operated for the benefit of our members and participating policyowners, we are defined by mutuality and our vision to provide financial well-being for all Americans. It’s more than our company structure — it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources and rely on each other when it counts.

We strive to build a thriving community where everyone is valued, included, and feels that they belong.

At MassMutual, we Live Mutual.

How We Work

MassMutual’s flexible workplace approach combines the importance of connecting in person and the flexibility of working remotely. Our hybrid model puts collaboration first with employees coming in at least three days per week to our spectacular campus settings and also enjoying the flexibility of remote Fridays, company-wide remote weeks, and a bank of flexible remote weeks to use throughout the year.

Benefits for the whole you (and your loved ones)

There’s more to your life than your job and there’s more to your aspirations than a paycheck. We take a holistic view of compensation and benefits that provides the flexibility to create a healthy balance in your life for work, family, and community. We offer the benefits you’d expect, like medical, dental, 401(k), and generous vacation time, but we also offer ones you might not expect, like three paid days for volunteering, a $1,250 annual Well-Being Wallet, and up to 320 hours of caregiver leave.

Explore some of our offerings below.

Paid Time Off

In addition to generous vacation time, paid holidays, and flexible holidays, MassMutual offers 'take care' time to care for yourself or someone you love—whether for physical illness or mental health.

Health & Well-Being

In addition to top-line medical and dental coverage, personalized mental health solutions, on-site and virtual health coaching, and much more, MassMutual reimburses employees up to $1,250 per year for eligible expenses supporting mental, physical, and financial well-being.

Financial Well-Being

In addition to competitive salaries and bonuses, educational assistance programs, and much more, MassMutual offers up to a 10% total 401(k) benefit, consisting of a 5% company match and a 5% annual contribution.

Taking Care

MassMutual offers generous maternity and parental leaves, as well as bereavement leave to mourn the loss of a loved one (and the employee defines 'loved one'). In addition, we offer up to 320 hours of caregiver leave to help employees support loved ones in times of need.

Giving Back

MassMutual offers three paid days for employees to volunteer with eligible nonprofits of their choice, and the MassMutual Foundation matches employee donation dollars to eligible nonprofit organizations up to $5,000 annually.

Commuter Benefits

MassMutual offers a Qualified Commuter Program through which eligible employees can pay qualified workplace commuting expenses with before-tax dollars, as well as a commuter wallet option for employees based at Boston and NYC campuses.