Job Description Summary

The Lead Install Base Product Engineer for Ultrasound Transducers is responsible for the technical performance and lifecycle management of assigned components, product areas, and install base activities within GE HealthCare’s ultrasound probe portfolio. This role serves as an experienced technical contributor and leader, applying sound engineering judgment and systems-level thinking to address technical issues within assigned areas of responsibility, while collaborating across design engineering, manufacturing, quality, service, and sourcing to support customer satisfaction, product reliability, and manufacturability.

The engineer will lead cross-functional efforts to troubleshoot field issues and address design-related manufacturability challenges, execute engineering changes (ECR/ECO), and lead or support assigned quality events, including non-conformances, investigations, CAPAs, and supplier changes. This role requires a broad engineering background, strong problem-solving capabilities, and the ability to effectively collaborate with global teams to sustain product performance and support continuity of the installed base throughout its lifecycle.

Job Description

Key Responsibilities

Product & Install Base Ownership

• Maintain the technical performance and integrity of the Design History File (DHF) for assigned ultrasound transducer products, ensuring required evidence, traceability, and documentation remain complete and credible throughout the product lifecycle
• Serve as an engineering point of contact for assigned install base health, reliability, and design-driven manufacturability activities
• Drive prioritization of issues based on customer impact, risk, and business needs

Engineering Change Management (ECR/ECO)

• Define, scope, and execute assigned Engineering Change Requests (ECRs) and Engineering Change Orders (ECOs) through implementation and closure
• Evaluate design, process, and supplier changes for impact on patient safety, product requirements, quality, reliability, manufacturability, serviceability, cost, and the installed base
• Drive cross-functional alignment and approvals for changes
• Ensure robust documentation, qualification, and implementation of changes

Quality & Compliance Support

• Lead and support non-conformances (NCs), investigations (INVs), and corrective and preventive actions (CAPAs)
• Perform root cause analysis and ensure effective corrective and preventive actions are implemented
• Partner with Quality and Regulatory teams
• Support audits, inspections, and post-market surveillance activities

Supplier & Procurement Support

• Support supplier-related investigations and technical issue resolution

• Evaluate, qualify, and approve Supplier Change Requests (SCRs)
• Collaborate with Supplier Quality and Sourcing on supplier performance improvement
• Provide technical input for component selection, obsolescence management, and redesign

Cross-Functional Leadership

• Lead assigned cross-functional problem-solving efforts across engineering, quality, manufacturing, supply chain, and service
• Influence technical and business decisions without direct authority
• Represent install base needs in design and strategic discussions

Required Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Biomedical Engineering, or a related field
• Minimum 4 years of experience in product engineering, manufacturing engineering, sustaining engineering, or a related technical discipline
• Demonstrated experience with:
  • Troubleshooting product issues
  • Root cause analysis and structured problem solving
  • Engineering change management (ECR/ECO processes)
• Experience supporting:
  • Quality investigations (CAPA, NC, complaints
  • Cross-functional engineering environments
• Strong systems-level thinking and analytical skills
• Excellent communication and collaboration skills across functions and cultures

Preferred Qualifications

• Experience in design, manufacturing, or sustaining engineering of medical devices
• Familiarity with ultrasound transducers or similar electromechanical systems
• Knowledge of:
  • High-density interconnects, flex circuits, or cable assemblies
  • Design controls and post-market surveillance
• Experience working with:
  • Suppliers and global manufacturing environments
  • Supplier change requests and component qualification
• Familiarity with:
  • FDA regulations (21 CFR Part 820)
  • ISO 13485 quality systems
• Background in:
  • Reliability engineering or field performance analysis
  • Lean Six Sigma
  • Red X problem solving

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We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.