Product Operations Specialist Jobs in Raleigh, NC
Product Operations Specialist jobs in Raleigh concentrate in Research Triangle Park, North Hills, and downtown along Fayetteville Street, with strong demand from employers in software, healthtech, and fintech. Companies hiring right now include Amphenol, First Citizens Bank, and Affirm. Scan the live roles below and apply to whichever ones fit.
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Join First Citizens Bank and be part of a team dedicated to helping clients build stronger financial futures. From banking and lending to investments, insurance, and wealth planning, the First Citizens Wealth team provides comprehensive solutions backed by trusted expertise. Here, your work helps power meaningful progress for the clients and communities we serve.
At First Citizens Bank, we're transforming the lending experience through innovation, technology, and customer-centric solutions. We are seeking a visionary leader to serve as our Senior Director, Head of General Bank Lending Platform, responsible for defining and driving the strategy, governance, and evolution of our loan origination technology ecosystem across consumer, small business, and commercial lending. This highly visible leadership role will own the bank's lending platform strategy, with primary responsibility for the nCino Loan Origination Platform, ensuring it enables business growth, operational excellence, regulatory compliance, and an exceptional client experience.
#LI-MP1
Responsibilities:
What You'll Do
Define and Execute Lending Platform Strategy
- Lead the strategic roadmap and long-term evolution of the bank's loan origination technology platform.
- Drive platform capabilities across consumer, business, and commercial lending.
- Establish priorities that align with enterprise growth objectives, operational efficiency goals, and regulatory requirements.
- Assess emerging technologies, industry trends, and vendor solutions to continuously improve lending experiences.
Partner Across Business and Technology
- Serve as the primary bridge between lending business leaders and technology teams.
- Translate business strategies into scalable platform enhancements and technology initiatives.
- Champion platform modernization, workflow automation, and digital transformation efforts.
- Facilitate governance, prioritization, and executive stakeholder forums to ensure alignment across the organization.
Drive Product Governance and Delivery Excellence
- Lead the intake, prioritization, and execution of platform enhancements and strategic initiatives.
- Ensure successful delivery of business requirements through strong partnership with technology teams.
- Advance Agile product management practices, release governance, and performance measurement.
- Manage strategic relationships with technology vendors, implementation partners, and third-party providers.
Strengthen Operational Excellence and Risk Management
- Ensure lending platforms support efficient, compliant, and well-controlled business processes.
- Partner with Risk, Compliance, Legal, and Audit teams to maintain strong governance standards.
- Drive improvements in operational efficiency, automation, data quality, and reporting capabilities.
- Support platform resiliency, business continuity, and operational risk management programs.
Build and Develop High-Performing Teams
- Lead and inspire teams responsible for lending platform strategy and product management.
- Mentor product managers, business analysts, and platform specialists.
- Foster a culture of innovation, accountability, collaboration, and continuous improvement.
- Deliver executive-level insights, metrics, and strategic recommendations to senior leadership.
Qualifications:
Required Qualifications
- Bachelor's degree and 10+ years of relevant experience, or an equivalent combination of education and experience.
- Demonstrated experience leading large-scale lending technology ecosystems.
Preferred Qualifications
- Extensive experience with the nCino platform and related lending technology solutions.
- Deep knowledge of consumer, commercial, and small business lending operations.
- Experience leading enterprise product management, platform strategy, or lending transformation initiatives within a financial services organization.
- Strong understanding of Agile delivery methodologies, systems integration, and digital transformation practices.
- Proven ability to influence executive stakeholders and drive enterprise-wide initiatives.
- Excellent analytical, organizational, and strategic planning skills
- Experience partnering with senior business and technology leaders to deliver transformative solutions.
- Strong leadership, communication, and stakeholder management capabilities.
- Expertise in risk identification, risk mitigation, and governance frameworks.
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Who's Hiring



Top Industries Hiring
- Technology & Software10
- Banking & Financial Services10
- Construction & Real Estate6
- Electronics & Hardware5
- Automotive3
Product Operations Specialist Jobs in Raleigh: Frequently Asked Questions
How do I get a product operations specialist job in Raleigh?
Focus your search on Raleigh's three strongest hiring pockets: the software and SaaS companies clustered around Research Triangle Park, the healthtech and life sciences firms near the medical corridor off Wake Forest Road, and the fintech and payments companies expanding downtown. Candidates who stand out locally combine process documentation skills with familiarity with the tools those sectors use, such as Jira, Salesforce, or SQL, and can show cross-functional coordination experience.
Which companies hire product operations specialists in Raleigh?
Employers hiring product operations specialists in Raleigh right now include Amphenol, First Citizens Bank, and Affirm, based on current listings on Migrate Mate as of July 2026. Raleigh's mix of established enterprise technology companies and fast-growing startups means openings appear across a wide range of company sizes, from early-stage SaaS firms to large healthcare and payments organizations.
Are there remote product operations specialist jobs in Raleigh?
Yes, though availability depends on the role's focus: desk-based and analytical product operations work is commonly offered remotely, while roles requiring hands-on coordination with physical teams or on-site systems tend to be in-person. About 70% of product operations specialist openings tied to Raleigh are remote or hybrid as of July 2026, reflecting the tech-heavy nature of the local market. Software and SaaS employers in the area post the highest share of flexible arrangements.
How can I get a product operations specialist job in Raleigh with little or no experience?
The most realistic entry path in Raleigh is moving laterally from a business analyst, project coordinator, or customer success role inside one of the area's many SaaS or healthtech companies, where product operations functions often grow out of existing operations teams. Local employers at Research Triangle Park and North Hills regularly hire associate-level ops coordinators who can demonstrate comfort with process improvement, data tracking, and stakeholder communication, even without a formal product operations title on their resume.
Which industries hire the most product operations specialists in Raleigh?
The sectors hiring the most product operations specialists in Raleigh are Technology & Software, Banking & Financial Services, and Construction & Real Estate, based on current listings on Migrate Mate as of July 2026. Raleigh's concentration of high-growth technology companies and large healthcare systems creates sustained demand for ops roles that sit at the intersection of product development and business execution.
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