Product Operations Specialist Jobs in Winston-Salem, NC

Who we are
Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, as well as Champion® which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada.
Gildan owns and operates vertically integrated, large-scale manufacturing facilities which are primarily located in Central America, the Caribbean, North America, and Asia. Gildan operates with a strong commitment to industry-leading labour, environmental and governance practices throughout its supply chain in accordance with its comprehensive ESG program embedded in Gildan's long-term business strategy. Together with our global team of dedicated employees, Gildan is united in its vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.

The opportunity
This role is crucial in driving the execution of our omni-channel strategies, ensuring a seamless and integrated customer experience across all touchpoints. The ideal candidate will have a strong background in product management, a deep understanding of omni-channel retail, and a passion for enhancing customer journeys.
The role
Major Responsibilities

• Product Strategy Contribution:
• Contribute to the overall product strategy by identifying and driving omni-channel aspects.
• Collaborate with cross-functional teams to ensure omni-channel initiatives are integrated into the product roadmap.
• Consumer Experience:
• Ensure a consistent and seamless customer experience across all channels, including online, in-store, and mobile.
• Analyze customer feedback and data to identify areas for improvement and innovation.
• Optimize Consumer Experience: through best in class PDP and digital content - plan and improve the design, usability, content and conversion points
• Collaborate with other Growth Teams team to align on key platform launches, align on best practices, leverage scale to amplify key stories
• Market Research and Analysis:
• Conduct market research to understand customer needs, market trends, and competitive landscape.
• Utilize data-driven insights to inform product decisions and strategies.
• Stay updated on industry best practices and emerging technologies.
• Project Management:
• Lead and manage omni-channel product projects, ensuring alignment with timelines and budgets.
• Coordinate with IT, marketing, and operations teams to implement omni-channel solutions.
• Monitor project progress and address any issues or roadblocks.
• Growth and Business Acumen:
• Drive the growth of the product category in omni-channel environments.
• Develop a deep understanding of HBI’s business strategies, objectives, consumer targets, and competitive landscape.
• Monitor and analyze performance metrics to optimize growth strategies.
• Stakeholder Management:
• Work closely with cross-functional teams including marketing, sales, product, finance, and supply chain to utilize data-driven analytics in support of decision making that drive business outcomes, results, and value.
• Communicate product vision, strategy, and performance to stakeholders.
• Ensure alignment and buy-in from all relevant parties.

The requirements
Education/ Experience

• 4+ years of equivalent work experience can be substituted for Bachelor's degree

Specific Skills or Experience Required

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
• 5+ years of experience in product management, with a focus on omni-channel strategies.
• Proven track record of successfully launching and managing omni-channel products.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in product management tools and software.
• Ability to work in a fast-paced, dynamic environment.
• Strong business acumen and experience in driving product growth through various strategies.

Job Specific Competencies

• Continuous Learning: Stay abreast of category trends and best practices in omnichannel sales, and continuously seek opportunities to enhance capabilities and drive innovation for you and the business

What’s in it for you?

• Join a publicly traded company dual-listed on NYSE and TSX with great potential
• Be part of a workplace where meaningful connections and teamwork are celebrated
• From local to international, be ready to work alongside a diverse group of colleagues
• Benefit from mentorship and continuous development opportunities
• Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.
We thank all applicants for their interest, however, only those selected for interviews will be contacted.
Find your fit with us
We are committed to ensuring that everyone, across every background and identity, feels respected, supported, and able to thrive. Come as you are and #FindYourFit at Gildan. Tailor the future of your own career.