Operations Consultant Jobs in North Carolina

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The purpose of this role is to contribute to the development of sustainable solutions that advance Technology, Delivery, and Operations (TDO) Supplier and Financial management processes by working cross-functionally with internal stakeholders, utilizing strong analytics and data-driven problem-solving skills. Serves as the relationship manager for internal or external supplier relationships, including offshore services. Handles matters relating to supplier management processes including but not limited to, sourcing engagement, contract administration, process management and/or relationship financial and performance management.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Independently works on day-to-day operational activities to ensure efficiency, reliability, and alignment with business objectives.
2. Identifies, designs, and implements improvements in operational workflows through technology and process enhancements.
3. Collaborates with cross-functional teams to align business operations with technology strategies and organizational goals.
4. Independently analyses performance metrics to drive continuous operational improvements and provide process improvement suggestions to senior professionals.
5. Assists with integrating innovative solutions to enhance business outcomes and operational effectiveness.
6. Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
7. Communicates operational status, risks, and improvement plans to stakeholders and leadership.
8. When applicable, manages supplier activities to support effective cost control and ensure the timely delivery of goods and services.

***Position has in office expectations 5 days per week***.

*** Position is NOT remote***

Qualifications
Required Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree or equivalent education, training, and work-related experience.
2. Minimum of 5 years of relevant experience in business operations or related professional roles.
3. Strong knowledge of business processes and technology applications.
4. Proficiency in standard office software (e.g., Microsoft Office).

Preferred Qualifications
1. Bachelor’s degree in business administration, technology, or related field.
2. Experience in supplier coordination, cost management, and operational improvements.
3. Familiarity with operational technology tools and systems.
4. Previous experience in a technology-driven business environment.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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