Operations Consultant Jobs in North Carolina
Operations Consultant jobs in North Carolina are open across Charlotte, Raleigh, and Elizabeth City and other North Carolina metros, with employers like Terracon Consultants, Alvarez & Marsal, and INNOVATIVE CONSULTING & MANAGEMENT hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 52+ Operations Consultant jobs
Location: On site at location listed in job posting.
Position Summary:
The HR Operations Consultant owns the operational infrastructure of EWG—driving project execution, case intake and triage, policy governance, and operational reporting across both HR Risk and Associate Relations. This role requires independent judgment, comfort with ambiguity, and the ability to build structure where none exists. It is an ownership role, not a support role.
ESSENTIAL FUNCTIONS:
- Own the EWG project portfolio: lead planning and execution of cross-functional initiatives including system implementations, process transformation, and organizational change efforts; maintain program-level reporting on progress, risks, and resource needs
- Run case intake and triage operations: assess incoming cases on severity, complexity, and expertise required; route to the appropriate Risk Consultant, AR Consultant, or external partner; design and refine the triage framework, escalation protocols, and SLA expectations
- Drive the policy governance lifecycle: In partnership with the Sr. HR Risk & Governance Consultant, maintain the enterprise HR Risk policy library; manage the full review cycle from scheduling through SME review, redlines, and final sign-off by the Sr. HR Risk Partner; monitor regulatory developments and bring recommendations for updates
- Build and maintain operational dashboards on case volumes, cycle times, capacity, and SLA adherence; own HRIS data integrity for the function and serve as the primary liaison during system transitions
- Assist in implementing the operating model and governance routines; monitor progress against priorities, flag risks/dependencies, and recommend adjustments
- Lead SOP development and process improvement: identify bottlenecks, design workflow improvements, and codify institutional knowledge into scalable, repeatable processes
- Own knowledge management, onboarding for new team members and consultants, and coordination of team events and training
QUALIFICATIONS
Required
- Bachelor’s degree in HR, Business Administration, Organizational Development, or related field, or equivalent experience
- 3-5 years of progressive experience in HR operations, program/project management, or operational leadership
- Proven ability to manage complex projects with minimal oversight and build processes in environments without established infrastructure
- Strong judgment on case routing, prioritization, and resource allocation decisions
- Advanced proficiency with HRIS platforms and Microsoft Office Suite; outstanding written and verbal communication skills
- Experience in a regulated industry, preferably financial services; absolute discretion with confidential information
Preferred
- PMP, PgMP, or equivalent certification; experience with Oracle HCM or comparable HRIS implementations
- Working knowledge of employment law, HR compliance, or risk management; experience leading organizational transformation
- Master’s degree in a relevant discipline
About us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Location: On site at location listed in job posting.
Position Summary:
The HR Operations Consultant owns the operational infrastructure of EWG—driving project execution, case intake and triage, policy governance, and operational reporting across both HR Risk and Associate Relations. This role requires independent judgment, comfort with ambiguity, and the ability to build structure where none exists. It is an ownership role, not a support role.
ESSENTIAL FUNCTIONS:
- Own the EWG project portfolio: lead planning and execution of cross-functional initiatives including system implementations, process transformation, and organizational change efforts; maintain program-level reporting on progress, risks, and resource needs
- Run case intake and triage operations: assess incoming cases on severity, complexity, and expertise required; route to the appropriate Risk Consultant, AR Consultant, or external partner; design and refine the triage framework, escalation protocols, and SLA expectations
- Drive the policy governance lifecycle: In partnership with the Sr. HR Risk & Governance Consultant, maintain the enterprise HR Risk policy library; manage the full review cycle from scheduling through SME review, redlines, and final sign-off by the Sr. HR Risk Partner; monitor regulatory developments and bring recommendations for updates
- Build and maintain operational dashboards on case volumes, cycle times, capacity, and SLA adherence; own HRIS data integrity for the function and serve as the primary liaison during system transitions
- Assist in implementing the operating model and governance routines; monitor progress against priorities, flag risks/dependencies, and recommend adjustments
- Lead SOP development and process improvement: identify bottlenecks, design workflow improvements, and codify institutional knowledge into scalable, repeatable processes
- Own knowledge management, onboarding for new team members and consultants, and coordination of team events and training
QUALIFICATIONS
Required
- Bachelor’s degree in HR, Business Administration, Organizational Development, or related field, or equivalent experience
- 3-5 years of progressive experience in HR operations, program/project management, or operational leadership
- Proven ability to manage complex projects with minimal oversight and build processes in environments without established infrastructure
- Strong judgment on case routing, prioritization, and resource allocation decisions
- Advanced proficiency with HRIS platforms and Microsoft Office Suite; outstanding written and verbal communication skills
- Experience in a regulated industry, preferably financial services; absolute discretion with confidential information
Preferred
- PMP, PgMP, or equivalent certification; experience with Oracle HCM or comparable HRIS implementations
- Working knowledge of employment law, HR compliance, or risk management; experience leading organizational transformation
- Master’s degree in a relevant discipline
About us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More - FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
X formerly Twitter
YouTube
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See All 52 Operations Consultant Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Operations Consultant JobsOperations Consultant Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Operations Consultant Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
- Terracon Consultants10
- Alvarez & Marsal7
- INNOVATIVE CONSULTING & MANAGEMENT6
- Tata Consultancy Services (TCS)4
- Express Scripts Sales Operations2
Top Industries Hiring
- Consulting & Professional Services28
- Technology & Software7
- Manufacturing4
- Banking & Financial Services3
- Science & Research3
What North Carolina Employers Look For
The qualifications that appear most often in operations consultant jobs across North Carolina.
- Bachelor's degree in business, industrial engineering, or a related field required
- Demonstrated experience with process improvement methodologies such as Lean or Six Sigma
- Proficiency in data analysis tools including Excel, SQL, or Tableau
- Strong project management skills with experience leading cross-functional initiatives
- Excellent client-facing communication and stakeholder presentation skills
- PMP, Six Sigma Green Belt, or equivalent certification preferred for senior roles
Operations Consultant Jobs in North Carolina: Frequently Asked Questions
How many operations consultant jobs are there in North Carolina?
There are 52+ operations consultant openings in North Carolina on Migrate Mate as of June 2026, with the most roles in Charlotte, Raleigh, and Elizabeth City. New positions post regularly as employers across North Carolina hire.
How much do operations consultants make in North Carolina?
Operations consultants in North Carolina earn a median of about $98,560 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $49,990 for the lowest 10% to over $163,950 for the top 10%. Pay rises with experience, specialty, and employer.
Which North Carolina cities have the most operations consultant jobs?
Charlotte, Raleigh, and Elizabeth City have the most operations consultant openings in North Carolina right now, with additional roles spread across smaller metros statewide.
Which companies hire operations consultants in North Carolina?
Employers hiring operations consultants in North Carolina include Terracon Consultants, Alvarez & Marsal, and INNOVATIVE CONSULTING & MANAGEMENT, based on current listings on Migrate Mate as of June 2026.
Are there remote operations consultant jobs in North Carolina?
Yes. About 35% of operations consultant openings tied to North Carolina are remote or hybrid as of June 2026. The rest are on-site roles based in North Carolina metros.
How do I apply for operations consultant jobs in North Carolina?
You can apply to operations consultant jobs in North Carolina directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred North Carolina location, then apply to each one that fits.
See All 52 Operations Consultant Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Operations Consultant Jobs