COO Jobs in North Carolina
COO jobs in North Carolina draw consistent demand across financial services, life sciences, technology, and logistics, with openings at every level from emerging executive to seasoned operational leader. Charlotte, Raleigh, and the Research Triangle are the primary hiring hubs, anchored by major employers such as Bank of America, Duke University Health System, and Red Hat. The most sought-after specialties in North Carolina include operational transformation, supply chain leadership, and scaling growth-stage companies in the Research Triangle's biotech and SaaS sectors. Find a role that fits below and apply directly.
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Job Description
Summary of This Role:
The Director, Genius Enterprise Sales Operations will lead the sales operations' function supporting the Genius Enterprise point-of-sale business. This leader will manage an established team of five Sales Operations professionals responsible for the day-to-day administration and execution of critical sales processes in Salesforce, including account management, quote processing, product and price book maintenance, and sales order management.
The Director will be responsible for scaling the processes, systems, and cross-functional operating rhythms needed to support complex enterprise opportunities. Key areas of focus will include pipeline and performance reporting, Salesforce process management and improvements, large opportunity pilot progression, and data quality.
This role will serve as a strategic partner to Enterprise Sales leadership and work closely with Sales, Operations, Onboarding, Technology, Product, Finance, Sales Insights, and other stakeholders to improve visibility, increase execution discipline, and help enterprise opportunities progress successfully from pipeline through implementation.
Responsibilities:
Team Leadership and Operational Management
- Lead, coach, and develop an existing team of Sales Operations professionals while servicing as core escalation for complex transactions.
- Establish clear roles, responsibilities, service expectations, and operating procedures across the team while identifying opportunities to reduce manual work and reduce ownership needs.
- Oversee daily Salesforce-based activities and ensure work is completed accurately, consistently, and within required timelines.
- Support and standardize critical workflows across the full deal-to-delivery lifecycle (account, opportunity, and implementation) and establish team performance metrics.
Salesforce Account and Opportunity Management
- Account management: Oversee Salesforce customer accounts, hierarchies, ownership, territory assignments, and data accuracy; resolve account and opportunity issues affecting sales execution and reporting.
- Quote-to-order execution: Oversee enterprise quotes, pricing, discounts, approvals, revisions, and order conversion; maintain accurate SKUs, promotions, product information, and pricing across Salesforce and connected systems.
- Order readiness and handoffs: Validate sales orders, bills of materials, customer details, and delivery requirements; ensure opportunity stages and required information support timely fulfillment, accounting, and downstream handoffs.
- Enterprise opportunity coordination: Lead the Control Tower model for complex opportunities entering pilot, aligning Sales, Operations, Onboarding, and Technology on milestones, dependencies, risks, decisions, owners, and next steps.
- Process scalability and capacity planning: Evolve manual opportunity trackers into sustainable, system-enabled workflows, using Salesforce as the source of truth where appropriate; partner with functional leaders to identify resource constraints and inform staffing and prioritization.
Executive Sales Performance Reporting
- Develop consistent executive reporting for pipeline health, opportunity progression, sales performance, and operational execution.
- Consolidate individually managed spreadsheets and offline opportunity trackers into a governed reporting framework.
- Partner with Sales Insights, Business Intelligence, Technology, and Salesforce support teams to develop dashboards and reporting solutions.
- Monitor data quality and address process gaps that affect reporting accuracy.
Minimum Qualifications:
- Bachelor's degree or equivalent relevant professional experience.
- Significant experience in Sales Operations, Revenue Operations, Commercial Operations, or related functions.
- Experience supporting enterprise point-of-sale, payments, financial technology, software, hardware and services or technology-enabled sales organizations.
- Strong Salesforce experience, including account, opportunity, quote, product, price book, order, dashboard, and reporting processes.
- Experience supporting complex sales cycles with multiple internal stakeholders and dependencies.
- Strong analytical, organizational, problem-solving, and decision-making capabilities.
- Excellent written and verbal communication skills, with the ability to communicate effectively with sellers, operational teams, technical partners, and senior leaders.
- Strong Excel skills, including building models, analyzing complex data sets, and developing clear, actionable reports.
It's a bonus if you have the following!
- Strong Salesforce experience, including account, opportunity, quote, product, price book, order, dashboard, and reporting processes.
- Experience supporting complex sales cycles with multiple internal stakeholders and dependencies.
Compensation:
Annual Salary Range: $130,000-$170,000
Annual Bonus Target: 20%
Annual Equity Target: 20%
At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or (applicable country) on a full-time basis without the need for current or future immigration sponsorship.
#LI-JS1
#LI-Hybrid
EEOC Statement
Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Washington Candidates: Click here for information on the Fair Chance Act.
Job Description
Summary of This Role:
The Director, Genius Enterprise Sales Operations will lead the sales operations' function supporting the Genius Enterprise point-of-sale business. This leader will manage an established team of five Sales Operations professionals responsible for the day-to-day administration and execution of critical sales processes in Salesforce, including account management, quote processing, product and price book maintenance, and sales order management.
The Director will be responsible for scaling the processes, systems, and cross-functional operating rhythms needed to support complex enterprise opportunities. Key areas of focus will include pipeline and performance reporting, Salesforce process management and improvements, large opportunity pilot progression, and data quality.
This role will serve as a strategic partner to Enterprise Sales leadership and work closely with Sales, Operations, Onboarding, Technology, Product, Finance, Sales Insights, and other stakeholders to improve visibility, increase execution discipline, and help enterprise opportunities progress successfully from pipeline through implementation.
Responsibilities:
Team Leadership and Operational Management
- Lead, coach, and develop an existing team of Sales Operations professionals while servicing as core escalation for complex transactions.
- Establish clear roles, responsibilities, service expectations, and operating procedures across the team while identifying opportunities to reduce manual work and reduce ownership needs.
- Oversee daily Salesforce-based activities and ensure work is completed accurately, consistently, and within required timelines.
- Support and standardize critical workflows across the full deal-to-delivery lifecycle (account, opportunity, and implementation) and establish team performance metrics.
Salesforce Account and Opportunity Management
- Account management: Oversee Salesforce customer accounts, hierarchies, ownership, territory assignments, and data accuracy; resolve account and opportunity issues affecting sales execution and reporting.
- Quote-to-order execution: Oversee enterprise quotes, pricing, discounts, approvals, revisions, and order conversion; maintain accurate SKUs, promotions, product information, and pricing across Salesforce and connected systems.
- Order readiness and handoffs: Validate sales orders, bills of materials, customer details, and delivery requirements; ensure opportunity stages and required information support timely fulfillment, accounting, and downstream handoffs.
- Enterprise opportunity coordination: Lead the Control Tower model for complex opportunities entering pilot, aligning Sales, Operations, Onboarding, and Technology on milestones, dependencies, risks, decisions, owners, and next steps.
- Process scalability and capacity planning: Evolve manual opportunity trackers into sustainable, system-enabled workflows, using Salesforce as the source of truth where appropriate; partner with functional leaders to identify resource constraints and inform staffing and prioritization.
Executive Sales Performance Reporting
- Develop consistent executive reporting for pipeline health, opportunity progression, sales performance, and operational execution.
- Consolidate individually managed spreadsheets and offline opportunity trackers into a governed reporting framework.
- Partner with Sales Insights, Business Intelligence, Technology, and Salesforce support teams to develop dashboards and reporting solutions.
- Monitor data quality and address process gaps that affect reporting accuracy.
Minimum Qualifications:
- Bachelor's degree or equivalent relevant professional experience.
- Significant experience in Sales Operations, Revenue Operations, Commercial Operations, or related functions.
- Experience supporting enterprise point-of-sale, payments, financial technology, software, hardware and services or technology-enabled sales organizations.
- Strong Salesforce experience, including account, opportunity, quote, product, price book, order, dashboard, and reporting processes.
- Experience supporting complex sales cycles with multiple internal stakeholders and dependencies.
- Strong analytical, organizational, problem-solving, and decision-making capabilities.
- Excellent written and verbal communication skills, with the ability to communicate effectively with sellers, operational teams, technical partners, and senior leaders.
- Strong Excel skills, including building models, analyzing complex data sets, and developing clear, actionable reports.
It's a bonus if you have the following!
- Strong Salesforce experience, including account, opportunity, quote, product, price book, order, dashboard, and reporting processes.
- Experience supporting complex sales cycles with multiple internal stakeholders and dependencies.
Compensation:
Annual Salary Range: $130,000-$170,000
Annual Bonus Target: 20%
Annual Equity Target: 20%
At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States (or (applicable country) on a full-time basis without the need for current or future immigration sponsorship.
#LI-JS1
#LI-Hybrid
EEOC Statement
Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.
Washington Candidates: Click here for information on the Fair Chance Act.
See All 106+ COO Jobs in North Carolina
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Find COO JobsCOO Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
COO Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
- Science & Research
- Technology & Software
- Biotechnology & Pharmaceuticals
What North Carolina Employers Look For
The qualifications that appear most often in COO jobs across North Carolina.
- Bachelor's degree required, with a master's degree strongly preferred by most North Carolina employers
- Ten or more years of progressive leadership experience in operations or a related function
- Demonstrated ability to lead cross-functional teams and manage P&L responsibility
- Experience in one of North Carolina's core industries: financial services, life sciences, or technology
- Strong background in operational process improvement, including Lean or Six Sigma methodologies
- Proven ability to partner with a CEO or board to execute and refine organizational strategy
COO Jobs in North Carolina: Frequently Asked Questions
How do you become a coo in North Carolina?
Becoming a coo in North Carolina typically requires a bachelor's degree in business, operations, or a related field, with most employers preferring an MBA or equivalent graduate credential. There is no state-issued license specific to the coo role in North Carolina, so the path runs through progressively senior operational roles. Many North Carolina executives build their base at large employers in Charlotte's financial sector, the Research Triangle's tech and biotech companies, or the state's major health systems before stepping into a coo seat.
Which companies hire coos in North Carolina?
Employers hiring coos in North Carolina right now include Duke Health, Eventus WholeHealth, and AbbVie, based on current listings on Migrate Mate as of November 2026. North Carolina's blend of Fortune 500 headquarters in Charlotte, research-driven organizations in the Triangle, and a growing logistics corridor along the I-85 and I-40 corridors means openings are distributed across both large established names and high-growth mid-market companies.
Which North Carolina cities have the most coo jobs?
The cities with the most coo openings in North Carolina are Charlotte, Durham, and Greensboro. Charlotte leads because it is home to major banking, insurance, and energy headquarters, while Raleigh and Durham benefit from the density of technology, biotech, and university-affiliated organizations in the Research Triangle, which consistently generates senior operational leadership demand across both established companies and venture-backed firms.
Are there remote coo jobs in North Carolina?
Yes, but they are rare. The coo role is inherently hands-on, requiring regular presence with leadership teams, facilities, and staff, which limits fully remote arrangements. About 64% of coo openings tied to North Carolina are remote or hybrid as of November 2026, and when flexibility exists it tends to appear in technology companies or professional services firms where operations can be coordinated without a fixed on-site requirement.
How can I get hired as a coo in North Carolina with little or no experience?
The most realistic entry path is through a director-level operations or general management role at a North Carolina employer, using that position to build the cross-functional visibility coo candidates need. Large health systems such as Atrium Health and UNC Health run structured operations management development programs, and Research Triangle biotech companies regularly promote from within their operations and program management teams. Earning an MBA from a North Carolina institution such as UNC Kenan-Flagler or Duke Fuqua also opens direct access to companies actively recruiting operational leadership talent.
Where can I find and apply to coo jobs in North Carolina?
You can find and apply to coo jobs in North Carolina on Migrate Mate, which lists current openings from employers across the state. Search the listings, find the roles that match your background and target location, and apply directly to each one.
See All 106+ COO Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
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