Operations Consultant Jobs in Illinois

Overnight Operations Consultant

Company: Iron Arch Management

Brand: McDonald's

Schedule: Overnight (Typically 9:00 PM – 7:00 AM, including weekends)

Position Summary

The Overnight Operations Consultant is responsible for ensuring operational excellence, food safety, customer satisfaction, and profitability across assigned McDonald’s restaurant locations during overnight hours. This role provides hands-on leadership, coaching, and performance oversight to overnight management teams while ensuring compliance with brand standards and company policies.

Key Responsibilities

Overnight Operational Oversight

• Conduct on-site overnight evaluations of assigned restaurants
• Ensure adherence to McDonald’s brand standards, food safety procedures, and cleanliness expectations
• Monitor drive-thru performance, speed of service, and order accuracy
• Ensure proper staffing levels and labor deployment

Leadership & Coaching

• Coach and develop overnight Shift Managers and Crew Leaders
• Reinforce leadership behaviors aligned with company values
• Identify training gaps and implement corrective action plans
• Support succession planning for overnight leadership roles

Performance & Financial Management

• Analyze overnight sales, labor, food cost, and waste metrics
• Identify opportunities to improve profitability and operational efficiency
• Monitor inventory controls and product quality standards
• Ensure equipment maintenance and preventative care compliance

Food Safety & Compliance

• Ensure strict adherence to food safety standards (HACCP-based procedures)
• Conduct internal food safety audits
• Ensure compliance with health department regulations
• Address safety concerns immediately to minimize risk

Customer Experience

• Monitor and improve overnight guest satisfaction
• Ensure consistent execution of hospitality standards
• Respond to escalated guest concerns professionally and effectively

Qualifications

• 3–5 years of QSR (Quick Service Restaurant) management experience
• Multi-unit leadership experience preferred
• Strong knowledge of McDonald’s operational systems (preferred)
• Proven leadership, coaching, and communication skills
• Strong analytical and problem-solving abilities
• Ability to work independently during overnight hours
• Valid driver’s license and reliable transportation

Core Competencies

• Operational Excellence
• Leadership Development
• Financial Acumen
• Food Safety Expertise
• Decision-Making Under Pressure
• Adaptability & Accountability

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 40 lbs
• Ability to travel between restaurant locations

Company Benefits

At Iron Arch Management, we value our leaders and invest in their growth, wellbeing, and long-term success.

Compensation & Financial Benefits

• Competitive base salary
• Performance-based bonus program
• Paid biweekly payroll

Health & Wellness

• Medical, dental, and vision insurance
• Company-paid life insurance (where applicable)
• Short-term and long-term disability coverage
• Paid time off (PTO) and vacation

Career Development

• Structured leadership development programs
• McDonald’s brand certification opportunities
• Ongoing operations and food safety training
• Advancement opportunities within a growing organization

Additional Perks

• Meal discounts
• Flexible scheduling (as operationally feasible)
• Recognition and incentive programs
• Company-sponsored team events

What Success Looks Like

• Improved overnight sales and profitability
• Reduced food waste and labor variance
• High food safety audit scores
• Strong overnight team retention and engagement
• Consistent guest satisfaction metrics

Additional Info:

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.