Operations Consultant Jobs in Virginia

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Managing Consultant, Services Business Development
Job Description Summary: The Senior Managing Consultant, Services Business Development role will be a key member of the Services Business Development team in North America, with a specific focus on sales enablement and revenue generation in support of Services Specialist Sales Teams. This remit includes: Loyalty, Personalization (Dynamic Yield), Test & Learn, Ethoca, Identity & Security Solutions, and Cyber Solutions (RiskRecon). This role will include a focus on leveraging AI capabilities to enhance sales team productivity, driving increased revenue generation.

Role:

This role will be expected to independently conceptualize, organize, and drive specialist sales initiatives in collaboration with Specialist Sales Leaders and Services BD Leads in NAM. This will include: Development and Rollout of AI Sales Enablement tools, Focused Sales Campaign execution, GTM Planning and White-space identification, business case development for new GTM efforts, and coordinating across multiple internal stakeholders and teams to drive Platforms strategy. Efforts should be prioritized with both short-term revenue attainment and long-term recurring revenue growth in mind. Quantitatively, this individual will be goaled against revenue growth targets and expected to prioritize activities and business development efforts accordingly. The ideal candidate is self-motivated, highly collaborative, flexible, results/outcome driven, able to influence to affect change, and willing to respectfully challenge the status quo.

Key Responsibilities:

• Contribute to platform revenue growth and target attainment (IYR, TCV) for NAM
• Conceptualize, organize, and drive platform sales initiatives, with a focus on leveraging AI to drive Specialist Sales team productivity and increase revenue generation
• Liaise with the Customer Success Organizations for each Specialist function to ensure appropriate and consistent engagement is occurring with the broader Business Development team to preserve and grow existing relationships
• Become knowledgeable on all Specialist solutions and act as a champion for these business across Mastercard and with customers
• Seek out opportunities to embed platform solutions and value propositions in broader Mastercard + Services sales narratives to maximize exposure and impact of our platform value propositions for end customers

All about you:

• 10+ years experience in some combination of Sales / Business Development, Account Management, Commercialization and strategy
• Proven ability to drive both strategy and support execution in partnership with other teams
• Detail oriented with strong project management skills
• Experience leveraging AI to drive increased productivity
• Some expertise of Mastercard data, Services platforms, and internal regional sales norms
• Ability to influence and challenge peers, advocate for and affect change
• Strong problem-solving skills and ability to probe to understand root cause problems
• Ability to communicate at all levels internally and externally
• Exceptional at relationship building, conveying credibility and confidence
• Execution oriented, lead by doing and partnering with others
• Experience with Python or JavaScript preferred

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York: $174,000 - $274,000 USD
Arlington, Virginia: $174,000 - $274,000 USD
Atlanta, Georgia: $151,000 - $238,000 USD
Boston, Massachusetts: $174,000 - $274,000 USD
O'Fallon, Missouri: $151,000 - $238,000 USD
Salt Lake City, Utah: $151,000 - $238,000 USD