Operations Specialist Jobs in Illinois

• United States of America - Illinois - Chicago

We are seeking a proactive, detail-oriented Media Operations Specialist to provide operational and executional support across our media organization. This role is ideal for someone who is eager to learn, enjoys working across multiple media channels, and is motivated to grow into broader responsibilities over time.

The ideal candidate thrives in a collaborative environment, adapts quickly to changing priorities, and serves as a reliable resource for the team by helping with regular reporting, campaign setup, and maintaining continuity during periods of increased workload and vacations.

Key Responsibilities

• Support media planning, buying, and campaign execution across multiple channels (digital, social, search, video, retail media, or emerging platforms as applicable).

• Assist with campaign setup, trafficking, QA, pacing, reporting, and optimization activities.

• Learn the processes, tools, and workflows used across different media disciplines to provide flexible team support.

• Serve as backup coverage for team members during planned and unplanned absences, ensuring projects continue to move forward.

• Maintain campaign documentation, timelines, and project trackers.

• Coordinate with internal teams, vendors, and partners to gather assets, resolve issues, and ensure deadlines are met.

• Prepare reports, performance summaries, and presentation materials.

• Identify process improvements that increase efficiency and consistency across the team.

• Participate in training opportunities to expand knowledge of media platforms, analytics, and industry best practices.

• Support special projects and cross-functional initiatives as business needs evolve.

Basic Qualifications

• Bachelor's degree in Marketing, Advertising, Communications, Business, or related field (or equivalent experience).

• 1–3 years of experience in media, advertising, marketing, or a related support role preferred. Media agency experience is a plus.

• Strong organizational and time management skills.

• Excellent attention to detail and ability to manage multiple priorities.

• Strong communication and collaboration skills.

• Proficiency in Microsoft Office and/or Google Workspace; experience with media platforms or project management tools is a plus.

• Ability to learn new systems and technologies quickly.

Preferred Qualifications

We're looking for someone who is:

• Curious and eager to continuously learn new media channels and technologies.

• Adaptable and comfortable shifting priorities based on business needs.

• Dependable and willing to step in wherever support is needed.

• Collaborative, with a team-first mindset.

• Self-motivated and driven to grow professionally.

• Comfortable asking questions and taking initiative.

• Solutions-oriented with strong problem-solving skills.

• Able to work effectively across multiple teams and stakeholders.

• AI-curious and embraces emerging technologies, leveraging AI-powered tools to enhance productivity, streamline workflows, support campaign execution, and continuously improve ways of working.

Growth Opportunities

This position is designed for someone interested in being on the brand side and building a long-term career in media. Team members will have opportunities to:

• Gain exposure to multiple media disciplines.

• Learn from experienced media professionals.

• Develop expertise across planning, activation, reporting, and analytics.

• Take on increasing ownership and responsibility as skills and experience grow.

• Pursue advancement into channel-specific specialist or media planning roles.

Success in This Role

The successful candidate will become a trusted resource across the media team by demonstrating flexibility, curiosity, and a willingness to learn. They will help ensure seamless operations by providing dependable cross-channel support, stepping in to assist teammates when needed, and continually expanding their knowledge and capabilities to support the evolving needs of the business.

• United States of America - Illinois - Chicago