Product Operations Specialist Jobs in Cleveland, OH

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At Novogradac, we value individuals who bring unique perspectives and bold ideas. If you’re eager to contribute to an inclusive, innovative environment where your personal and professional growth is encouraged and supported, we invite you to explore this exciting opportunity with us.

Position Summary

The Sr. Product Manager, Enterprise Systems is accountable for the enterprise-wide lifecycle strategy, prioritization, and value realization of core enterprise systems and platforms. This role partners with business and executive leadership to translate strategic intent into a clear system vision, roadmap, and delivery plan, ensuring systems are well-designed, effectively adopted, and continuously improved. The Sr. Product Manager, Enterprise Systems recommends prioritization and investment decisions across systems based on business value and drives enterprise adoption, measurable business outcomes, and long-term system health.

Your Contributions and Responsibilities

• Serve as the accountable product leader for assigned platforms and related system domains

• Drive the definition, alignment, and execution of system roadmaps, backlogs, and enhancement plans

• Lead prioritization alignment across competing priorities, dependencies, and constraints, ensuring alignment to enterprise objectives

• Develop lifecycle strategy across system stages including upgrades, optimization, and eventual replacement, including long-term platform evolution decisions

• Define product management standards, governance, and best practices across enterprise systems

• Drive alignment across multiple systems to ensure cohesive enterprise architecture

• Provide mentorship, guidance, and leadership to product managers, analysts, or cross-functional team members

• Partner with and influence business system owners to clarify intent, outcomes, and success criteria

• Advise business leaders in making informed tradeoff and investment decisions

• Lead alignment on cross-functional impacts and ensure enterprise cohesion

• Act as a trusted advisor to business leadership, shaping system strategy and long-term investment direction

• Challenge business assumptions to ensure solutions align with enterprise operating model and strategic goals

• Own adoption strategy for system changes, from rollout through reinforcement

• Partner with Internal Communications and Training teams to enable behavior change

• Define and monitor, and be accountable for achieving adoption metrics

• Establish enterprise-wide KPIs for system adoption, utilization, and behavioral change

• Ensure sustained adoption by driving alignment across business, technology, and training functions

• Provide strategic guidance to project managers to execute initiatives aligned with the product roadmap

• Ensure alignment with IT on technical feasibility, security, architecture, and integrations

• Direct vendor engagement from a business and product perspective

• Define and measure system utilization, effectiveness, and realized business value

• Proactively identify and drive initiatives to reduce manual work, eliminate redundancy, and improve efficiency

• Drive enterprise-level system optimization, consolidation, and rationalization strategies

• Recommend major system investment, replacement, or retirement decisions to leadership

Your Background and Skills

• Bachelor’s degree in business, accounting, finance, information systems, computer science, or a related field plus at least 8 years of experience with progressive responsibility in product management, systems leadership, or enterprise application ownership, including experience leading enterprise-scale initiatives and working with senior or executive stakeholders.

• Advanced degree, MBA, or relevant professional certification (e.g. CBAP, CCBA). Experience working with project management platforms (e.g. Jira, Wrike) and information security audit frameworks (e.g. SOC 2, ISO27001). Prior experience at a professional services firm (e.g. public accounting, consulting, engineering, systems integration, or a related service provider).

• Strong understanding of business processes and operating models.

• Ability to lead without authority and navigate complex stakeholder environments.

• Experience translating business needs into scalable system designs.

• Ability to influence executive stakeholders and align competing priorities across the enterprise

• Strong strategic thinking with the ability to connect system decisions to measurable business outcomes

• Experience operating at enterprise scale across multiple systems or domains

• Ability to operate at both strategic and executive levels.

• Demonstrated ability to work efficiently in areas of uncertainty, using analytical skills to clarify ambiguities and resolve complex business challenges.

• Familiarity with a broad range of technologies and system architectures.

• Knowledge of business process modeling and improvement techniques.

• Excellent communication and interpersonal skills.

• Ability to work independently and lead a team.

• Strong attention to details and organizational skills.

Why work with us?

Novogradac is committed to fostering a welcoming workplace where all employees feel valued and empowered to grow. We believe in offering a supportive, balanced work environment that encourages professional growth and work-life integration.

We are proud to offer:

• Increased number of paid holidays per year

• Competitive salaries with continuous review of market conditions

• Flexible working hours and work arrangements

• Remote and hybrid opportunities

• Inclusive workplace, providing strong professional growth and development opportunities

The benefits of joining our team

• Strong growth opportunities

• Competitive benefits package

• 401(k) package with firm profit-sharing

• Strong emphasis on quality work-life integration

• Dress for your day policy

• Resources of a national firm

• Opportunities to engage with our active Employee Resource Groups (ERGs), affinity groups, and advance your career within a supportive, inclusive environment

• Compensation: $132,000 to $178,000 depending on experience. More is possible if experience dictates.

Don’t Meet Every Single Qualification?

After reviewing this job posting, are you hesitating to apply because you don’t meet all the listed requirements? At Novogradac, we are dedicated to building a workplace supported by unique perspectives and experiences, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may still be the right candidate for this or one of our other roles.

Get to know us better!

We’re Novogradac, a national certified public accounting and consulting firm headquartered in San Francisco. Founded in 1989, the allied group of Novogradac companies has grown to more than 900 employees and partners with more than 25 offices throughout the country.

Novogradac is one of the nation’s top 40 certified public accounting and consulting firms and is a recognized leader in real estate and community development. Novogradac provides publicly and privately held national enterprises with a full spectrum of audit, tax, valuation, expert witness and litigation support, property compliance and general consulting services and works extensively in the affordable housing, community development, historic preservation and renewable energy fields.

Ready to learn more?

To be considered for this position, interested candidates MUST apply via our company website: https://www.novoco.com/careers.

Commitment to Inclusion

Novogradac is committed to ensuring a fair and inclusive recruitment process, making reasonable accommodations to individuals with disabilities or special needs throughout the application process. We encourage applicants from all backgrounds, identities, and experiences to apply, as we believe that unique perspectives strengthen our ability to achieve excellence.

At Novogradac, we offer a variety of Employee Resource Groups and Affinity Groups to provide all employees with opportunities to connect, collaborate, and support one another in the workplace.

Novogradac & Company LLP offers a progressive work environment, competitive pay and an excellent benefits package including medical, dental, vision, paid time off, life/disability insurance, commuter flex accounts and a 401(k).

Novogradac and Company LLP is an equal opportunity employer. Novogradac’s culture is centered on education, acceptance, innovation and opportunity. We value diversity and respect the different perspectives that each of our employees bring to Novogradac no matter their age, race, religion, gender identity or sexual orientation. We are committed to creating an equitable and inclusive workplace for our entire workforce.

By submitting an application with us, you are providing Novogradac with personal information. More information on how we use your personal information may be found in our Privacy Notice at Collection.