Entry Level Product Support Engineer Jobs
New grad product support engineer jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship work can matter more than a long resume. Most openings reflect an on-site, remote, and hybrid mix across Electronics & Hardware, Manufacturing, and Technology & Software, with employers like Applied Materials, ASM, and Seatgeek hiring at this level now.
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Product Support Engineer (Technician) Voice Products, Inc.
Required Experience: Minimum two years IT technical support experience, or formal IT education Plus working knowledge of VOIP.
Required Travel: up to 60% Type:
Full-time Salaried
Industry: VoIP, Computer Hardware; Computer Software
Voice Products is a technology-driven company specializing in telephone logging systems, video recording systems, dictation systems, and voice recognition software. Our company is rapidly growing throughout the Midwest, and is looking for qualified individuals to help our growing needs. We have an immediate opening in the California area for a talented technician/technical support professional. This position will be responsible for providing remote and on-site technical support of our systems, installation of new systems, and documenting service issues into a tracking system. Candidate must be a self-starter, able to work independently as well as part of a team, possess excellent oral and written communication skills, and exhibit a positive attitude. Prior technical support experience of both hardware and software, or fo rmal IT education is required. A+, Network+, MCP certification preferred . Working knowledge of VOIP required. Experience with any of the following is a definite plus: telephony, radio recording, SQL Server support.
Responsibilities:
Responsible for providing analysis, diagnosis, and troubleshooting of customer inquiries via phone, e-mail, and in the field when necessary
Learn new products and applications as necessary to remain an expert
Installation of new equipment at customer sites
Support sales team in answering questions and understanding products
Basic hardware repair
Responsible for various miscellaneous tasks associated with product/customer support activities Requirements:
Hardware troubleshooting/basic hardware repair experience
Software troubleshooting experience
Working knowledge of networks
Excellent communication/customer service skills Good driving record
Must be available for up to 40%-60% travel Benefits: We offer full benefits after 90 days of service.
Casual work environment
Paid Holidays Vacation Pay Medical/Dental/Vision Insurance Sick Time Accrual 401K Program
Salary Career Level
Required Experience
Required Education Required Job Type
Job Status 2+ to 5 Years Employee Full Time
Pay: $80,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Fresno, CA 93844
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Find JobsEntry Level Product Support Engineer Job Market
Who's Hiring
- Applied Materials6
- ASM2
- Seatgeek2
- AAON1
- Adyen1
Top Industries Hiring
- Electronics & Hardware8
- Manufacturing6
- Technology & Software5
- Aerospace & Defense2
- Fintech1
Entry Level Product Support Engineer Jobs: Frequently Asked Questions
How do I get an entry level product support engineer job?
Employers hiring at the entry level look for candidates who can diagnose technical issues clearly and communicate solutions to non-technical users. Hands-on experience from internships, capstone projects, or personal builds strengthens your application. Familiarity with ticketing systems, basic SQL, and API concepts gives you an edge. Certifications in customer success tools or cloud platforms also signal readiness when your work history is limited.
Which companies hire entry level product support engineers?
Companies hiring entry level product support engineers right now include Applied Materials, ASM, and Seatgeek, based on current listings on Migrate Mate as of June 2026. The mix typically includes high-growth software startups, established SaaS companies, and enterprise technology firms that maintain large product support teams and actively build their junior pipelines.
Are there remote entry level product support engineer jobs?
Yes, though availability varies by employer and role type. About 25% of entry level product support engineer openings are remote or hybrid as of June 2026, which gives new candidates flexibility to apply well outside their immediate area. On-site roles remain common at companies that prefer hands-on onboarding for junior hires.
Are these new grad product support engineer jobs?
Yes, many of these are new grad and junior roles that explicitly welcome recent graduates with limited professional experience. A new grad friendly posting typically invites zero to two years of experience, treats internships and project work as qualifying background, or accepts a strong portfolio in place of a long work history. Look for language like "entry level," "junior," or "new graduates welcome" in the job description.
Which industries hire the most entry level product support engineers?
Entry Level product support engineer roles concentrate in Electronics & Hardware, Manufacturing, and Technology & Software, based on current listings on Migrate Mate as of June 2026. These sectors drive hiring at this level because they maintain complex software products that require dedicated support teams and offer structured onboarding that suits candidates early in their careers.