Entry Level Product Support Engineer Jobs
New grad product support engineer jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong portfolio or internship work can matter more than a long resume. Most openings reflect an on-site, remote, and hybrid mix across Manufacturing, Electronics & Hardware, and Technology & Software, with employers like KLA, Applied Materials, and Trane Technologies hiring at this level now.
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Showing 5 of 12+ Entry Level Product Support Engineer jobs
INTRODUCTION
dSPACE is the global market leader and innovator of hardware and software solutions for embedded controller software development in Automotive, Aerospace and Manufacturing industries. dSPACE has always maintained an exemplary reputation in the area of technical support, which requires highly motivated, creative, problem-solving engineers. In this role, you will work as part of a team to provide engineering support for:
- dSPACE real-time systems Hardware-in-the-Loop (HIL) simulation and Rapid Control Prototyping (RCP). These systems assist our customers in developing and testing mechatronic control systems and Electronic Control Units (ECUs).
- dSPACE Code Generation Software For automatic generation of highly efficient C code for mechatronic control units directly from the graphical development environment, MATLAB ® / Simulink ® / Stateflow.
- dSPACE experiment software Management, instrumentation and automation of HIL and RCP experiments
Focus:
- Diagnosis of user problems and determining solutions through dialogue with the customer, engineering problem-solving, consultation with product development and applications engineering
- Assisting customers with product usage and feature implementation/application
- Providing technical expertise on dSPACE products to other internal groups, supporting their activities
- Conducting feasibility and benchmark analyses
- Provide product improvements and customer feedback into product development
- Documentation and publication of problem descriptions and maintenance of FAQ lists
- Development of demo systems
- Assist with training activities
YOUR PROFILE:
- BS in computer science, technical computer science, electrical engineering, mechatronics, mechanical engineering or training as a technician in communications technology, information technology or equivalent education
Experience in one or more of the following areas is desired:
- MATLAB ® / Simulink ®
- Real-time simulation
- automotive bus systems
- microcontrollers
- programming in C, C++ or C#, Python
- Microsoft Windows
Good problem-solving skills & the ability to learn complex technical systems quickly
Good communication skills (spoken and written), to present complex topics easily
A desire to learn and be challenged!
As an Equal Opportunity Employer, dSPACE Inc. provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. dSPACE Inc. is also committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.
INTRODUCTION
dSPACE is the global market leader and innovator of hardware and software solutions for embedded controller software development in Automotive, Aerospace and Manufacturing industries. dSPACE has always maintained an exemplary reputation in the area of technical support, which requires highly motivated, creative, problem-solving engineers. In this role, you will work as part of a team to provide engineering support for:
- dSPACE real-time systems Hardware-in-the-Loop (HIL) simulation and Rapid Control Prototyping (RCP). These systems assist our customers in developing and testing mechatronic control systems and Electronic Control Units (ECUs).
- dSPACE Code Generation Software For automatic generation of highly efficient C code for mechatronic control units directly from the graphical development environment, MATLAB ® / Simulink ® / Stateflow.
- dSPACE experiment software Management, instrumentation and automation of HIL and RCP experiments
Focus:
- Diagnosis of user problems and determining solutions through dialogue with the customer, engineering problem-solving, consultation with product development and applications engineering
- Assisting customers with product usage and feature implementation/application
- Providing technical expertise on dSPACE products to other internal groups, supporting their activities
- Conducting feasibility and benchmark analyses
- Provide product improvements and customer feedback into product development
- Documentation and publication of problem descriptions and maintenance of FAQ lists
- Development of demo systems
- Assist with training activities
YOUR PROFILE:
- BS in computer science, technical computer science, electrical engineering, mechatronics, mechanical engineering or training as a technician in communications technology, information technology or equivalent education
Experience in one or more of the following areas is desired:
- MATLAB ® / Simulink ®
- Real-time simulation
- automotive bus systems
- microcontrollers
- programming in C, C++ or C#, Python
- Microsoft Windows
Good problem-solving skills & the ability to learn complex technical systems quickly
Good communication skills (spoken and written), to present complex topics easily
A desire to learn and be challenged!
As an Equal Opportunity Employer, dSPACE Inc. provides all persons with equal opportunity and access to all aspects of employment process, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, disability, status as a protected veteran, or membership in any group protected by federal, state, or local anti-discrimination laws. dSPACE Inc. is also committed to providing reasonable accommodations to individuals with disabilities and disabled veterans.
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Top Industries Hiring
- Manufacturing
- Electronics & Hardware
- Technology & Software
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Entry Level Product Support Engineer Jobs: Frequently Asked Questions
How do I get an entry level product support engineer job?
Employers hiring at the entry level look for candidates who can diagnose technical issues clearly and communicate solutions to non-technical users. Hands-on experience from internships, capstone projects, or personal builds strengthens your application. Familiarity with ticketing systems, basic SQL, and API concepts gives you an edge. Certifications in customer success tools or cloud platforms also signal readiness when your work history is limited.
Which companies hire entry level product support engineers?
Companies hiring entry level product support engineers right now include KLA, Applied Materials, and Trane Technologies, based on current listings on Migrate Mate as of November 2026. The mix typically includes high-growth software startups, established SaaS companies, and enterprise technology firms that maintain large product support teams and actively build their junior pipelines.
Are there remote entry level product support engineer jobs?
Yes, though availability varies by employer and role type. About 30% of entry level product support engineer openings are remote or hybrid as of November 2026, which gives new candidates flexibility to apply well outside their immediate area. On-site roles remain common at companies that prefer hands-on onboarding for junior hires.
Are these new grad product support engineer jobs?
Yes, many of these are new grad and junior roles that explicitly welcome recent graduates with limited professional experience. A new grad friendly posting typically invites zero to two years of experience, treats internships and project work as qualifying background, or accepts a strong portfolio in place of a long work history. Look for language like "entry level," "junior," or "new graduates welcome" in the job description.
Which industries hire the most entry level product support engineers?
Entry Level product support engineer roles concentrate in Manufacturing, Electronics & Hardware, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they maintain complex software products that require dedicated support teams and offer structured onboarding that suits candidates early in their careers.