Production Support Manager Jobs
Production support manager jobs are open across fintech, healthcare IT, banking, and enterprise software, from team lead to director level, with specializations in incident management, SLA governance, and ITIL-aligned operations. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 271+ Production Support Manager jobs
- Masking parts to protect areas from overspray
- Cleaning components to ensure proper adhesion of coatings
- Deburring parts to prepare them for coating and prevent defects
- Inspecting your work to ensure quality standards are met
- Supporting other tasks as needed to keep production running smoothly
- 18+ years of age
- High School Diploma or GED
- Ability to pass a background check and DOT drug screening
- Must be a U.S. Person under ITAR/EAR regulations (must provide one of the following: valid U.S. passport, birth certificate, permanent resident card, or naturalization certificate)
- Please indicate preferred shift:
- 1st shift (Mon- Fri, 7:00 a.m. - 3:30 p.m.)
- 2nd shift (Mon-Fri, 3:00 p.m. - 11:30 p.m.)
- 3rd shift (Mon-Fri, 11:00 p.m. - 7:30 a.m.- The week technically begins Sun night.)
- Note: Training will likely take place during 1st shift hours.
- Dependable, detail-focused, and eager to learn and grow
- 1+ year of experience in masking, thermal spray, or aerospace manufacturing
- Medical, dental, and vision insurance
- Short and long-term disability & life insurance
- 401(k) with company match
- Paid time off & holidays
- Tuition reimbursement
- Employee referral program
- Company-sponsored events and a supportive team environment
- Masking parts to protect areas from overspray
- Cleaning components to ensure proper adhesion of coatings
- Deburring parts to prepare them for coating and prevent defects
- Inspecting your work to ensure quality standards are met
- Supporting other tasks as needed to keep production running smoothly
- 18+ years of age
- High School Diploma or GED
- Ability to pass a background check and DOT drug screening
- Must be a U.S. Person under ITAR/EAR regulations (must provide one of the following: valid U.S. passport, birth certificate, permanent resident card, or naturalization certificate)
- Please indicate preferred shift:
- 1st shift (Mon- Fri, 7:00 a.m. - 3:30 p.m.)
- 2nd shift (Mon-Fri, 3:00 p.m. - 11:30 p.m.)
- 3rd shift (Mon-Fri, 11:00 p.m. - 7:30 a.m.- The week technically begins Sun night.)
- Note: Training will likely take place during 1st shift hours.
- Dependable, detail-focused, and eager to learn and grow
- 1+ year of experience in masking, thermal spray, or aerospace manufacturing
- Medical, dental, and vision insurance
- Short and long-term disability & life insurance
- 401(k) with company match
- Paid time off & holidays
- Tuition reimbursement
- Employee referral program
- Company-sponsored events and a supportive team environment
Production Support Manager Jobs by Experience Level
See All 271+ Production Support Manager Jobs
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Find JobsProduction Support Manager Job Market
Who's Hiring
- BNY12
- BAE Systems USA10
- Citi5
- Raytheon4
- Cognizant4
Top Industries Hiring
- Technology & Software
- Investment & Asset Management
- Manufacturing
- Distribution & Wholesale
- Biotechnology & Pharmaceuticals
What Employers Look For
The qualifications that appear most often in production support manager jobs.
- 5+ years of experience in IT operations, production support, or application support roles
- Proficiency with ITSM platforms such as ServiceNow or Jira Service Management
- Demonstrated experience managing SLAs, incident response, and root cause analysis
- Familiarity with monitoring and observability tools such as Splunk, Dynatrace, or PagerDuty
- ITIL Foundation certification or equivalent process management knowledge
- Bachelor's degree in computer science, information systems, or a related technical field
Tips for Your Production Support Manager Job Search
Quantify your incident resolution outcomes
Production support manager resumes live or die on metrics. Replace vague claims with hard numbers: mean time to resolve, ticket backlog reduction, or uptime improvements your team achieved. Hiring managers in this role expect operational proof, not responsibilities.
Highlight your on-call escalation experience
Many job descriptions for this role ask how you handle P1 and P2 escalations under pressure. Call out your escalation frameworks, stakeholder communication protocols, and any runbooks you built. That specificity separates you from candidates who only list tool names.
Apply early to roles that fit
Migrate Mate lists production support manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that match your stack
Filter openings by the monitoring and ticketing tools you know best, whether that's ServiceNow, PagerDuty, Splunk, or Dynatrace. Applying to roles built around your actual toolset shortens ramp time and makes your resume immediately legible to technical reviewers.
Prepare for scenario-based interview questions
Interviewers for this role routinely walk you through a production outage scenario and ask how you'd triage it in real time. Rehearse a structured response that covers detection, containment, communication, and post-mortem steps. Generic answers about leadership style won't land here.
Negotiate scope alongside compensation
When you receive an offer, clarify team size, on-call rotation frequency, and change management authority before accepting. Production support manager roles vary widely in operational burden, and misaligned expectations on those dimensions cause early attrition more often than pay does.
Production Support Manager Jobs: Frequently Asked Questions
Which companies are hiring the most production support managers?
The most active employers for production support managers right now are BNY, BAE Systems USA, and Citi, and the most openings are in California, Texas, and New York, based on current listings on Migrate Mate as of November 2026. Financial services, healthcare IT, and large enterprise software firms tend to post the highest volume of these roles year-round.
How many production support manager jobs are remote?
About 56% of production support manager openings are fully remote or hybrid as of November 2026, reflecting the role's heavy reliance on collaboration tools and cloud-based monitoring platforms. Positions focused on application support and service desk oversight tend to be the most remote-friendly, while roles tied to on-premise infrastructure or regulated industries typically require at least partial on-site presence.
How do you become a production support manager?
Most production support managers start in IT support, systems administration, or application support roles and move into management after building strong incident response and stakeholder communication skills. Earning an ITIL certification and taking on team lead responsibilities, such as owning an on-call rotation or running post-mortems, signals readiness for the manager title. Consistent delivery against SLA targets is what hiring managers look for most when promoting or hiring externally.
Can you get a production support manager job with limited experience?
Moving into a production support manager role with limited management experience is possible if you can demonstrate deep technical ownership and informal leadership. Candidates who have led incident bridges, authored runbooks, or mentored junior analysts often get considered for manager roles even without a direct management title. Targeting smaller companies or internal promotions at your current employer lowers the bar compared to enterprise-level external postings.
What does the production support manager interview process look like?
The interview process for a production support manager role typically starts with an initial screen by a recruiter or HR contact, followed by a technical or operational interview with an engineering or IT director. Candidates usually face at least one scenario-based round where they walk through how they would manage a live production incident or triage a critical outage. A final round with senior leadership often focuses on team management philosophy, cross-functional communication, and past examples of improving support operations.
Where can I find and apply to production support manager jobs?
You can find and apply to production support manager jobs on Migrate Mate, which lists current openings from across the United States. Search the roles that fit your experience level, industry, and preferred location, then apply directly to each listing that matches what you're looking for.
See All 271+ Production Support Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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