Program Coordinator Jobs in San Diego, CA
Program Coordinator jobs in San Diego are in strong demand, concentrated in Mission Valley, Downtown, and the Torrey Pines and Sorrento Valley corridors across defense, biotech, healthcare, and nonprofit sectors. Employers hiring right now include AECOM, Intuit, and Resmed. See the openings below and apply to the ones that match your experience.
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Showing 5 of 252+ Program Coordinator jobs
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
The CIH Inventory & Leads Program serves as the primary engine for capturing and converting high-intent consumer traffic into real estate transactions. Through strategic partnerships with Redfin.com and Rocket Mortgage, the program delivers a diversified lead pipeline to agents, including high-volume web inquiries and "finance-first" pre-qualified buyers.
As a Program Coordinator, Leads, you are responsible for serving as the operational backbone of the CIH Inventory & Leads Program by owning the intake, resolution, and continuous improvement of all field-facing inquiries. You will work closely with Corporate Strategy and cross-functional partners to ensure issues are resolved quickly and accurately while identifying root causes and strengthening the systems that support execution. This is an operations-focused role at the intersection of support, process improvement, and field experience, ensuring inbound inquiries are handled efficiently while transforming recurring issues into structured insights that enhance product, streamline processes, and reduce future demand.
Core Responsibilities
- Inbound Queue Ownership
- Own the centralized intake of all agent and field inquiries related to CIH inventory and leads, across inboxes, slack channels, feedback loops and escalations
- Triage, prioritize, and resolve issues with urgency and sound judgment
- Maintain and enforce response SLAs (same-day where possible)
- Create structure in what is currently a fragmented inbound environment
- Resolution Excellence & Field Communication
- Deliver clear, actionable, and consistent responses to agents and field leaders to enable, surprise and delight
- Ensure appropriate visibility to RVPs, Sales Managers, and Agent Experience partners
- Standardize response frameworks to eliminate variability and confusion
- Act as a trusted point of contact for field-facing issue resolution
- Pattern Recognition & Issue Escalation
- Identify recurring issues, friction points, and systemic gaps
- Categorize inbound volume into actionable themes
- Translate field pain into structured insights for Product, PMO, and leadership
- Data for support and QA resourcing; insights for EC; evidence for prioritization by product
- Escalate with clarity. It is imperative to separate noise from true signal
- Knowledge Systems & Enablement
- Build and maintain a centralized knowledge base and SSOT, including:
- FAQs
- Response templates for cross-functional teams
- Escalation playbooks to product, support
- Continuously refine documentation based on real-world usage
- Partner with Field Enablement to proactively reduce inbound questions
- Drive the shift from reactive support self-service + proactive education
- Cross-Functional Coordination
- Serve as the daily connection between Field, Product, PMO, and Marketplace teams
- Ensure issues are not only resolved, but addressed at the root level
- Track and follow through on escalations to closure
- Hold a high bar for operational accountability across teams
Success Metrics
- SLA adherence (response time)
- Time to resolution
- Reduction in repeat / duplicate inquiries
- % of issues resolved at root cause (vs. one-off fixes)
- Field sentiment and confidence in the program
- Adoption and utilization of knowledge base resources
Ideal Profile
- Highly structured operator who thrives in ambiguity and brings order to complex systems
- Exceptional written and verbal communicator—clear, concise, and action-oriented
- Strong pattern recognition and problem-solving skills
- Comfortable managing high-volume workflows without sacrificing quality
- Experience in real estate, marketplace operations, or support functions preferred
- Bias toward ownership
Work Location & Schedule: This is a full-time, agent and brokerage-facing position (40 hours per week) and ideally in a Compass International Holdings Hub location.
Compensation: The expected base pay for this position is $25 - $30 per per hour. This range reflects our good-faith estimate of what we intend to offer for this role at the time of posting. Final offers within this range will depend on job-related factors such as experience, skills, and internal equity. Additional compensation elements, such as bonuses, commissions, or equity grants, may be available, along with a full benefits program. We remain committed to fair pay practices and compliance with all California transparency requirements.
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Notice for California Applicants
Los Angeles County Fair Chance Notice
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we're revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
The CIH Inventory & Leads Program serves as the primary engine for capturing and converting high-intent consumer traffic into real estate transactions. Through strategic partnerships with Redfin.com and Rocket Mortgage, the program delivers a diversified lead pipeline to agents, including high-volume web inquiries and "finance-first" pre-qualified buyers.
As a Program Coordinator, Leads, you are responsible for serving as the operational backbone of the CIH Inventory & Leads Program by owning the intake, resolution, and continuous improvement of all field-facing inquiries. You will work closely with Corporate Strategy and cross-functional partners to ensure issues are resolved quickly and accurately while identifying root causes and strengthening the systems that support execution. This is an operations-focused role at the intersection of support, process improvement, and field experience, ensuring inbound inquiries are handled efficiently while transforming recurring issues into structured insights that enhance product, streamline processes, and reduce future demand.
Core Responsibilities
- Inbound Queue Ownership
- Own the centralized intake of all agent and field inquiries related to CIH inventory and leads, across inboxes, slack channels, feedback loops and escalations
- Triage, prioritize, and resolve issues with urgency and sound judgment
- Maintain and enforce response SLAs (same-day where possible)
- Create structure in what is currently a fragmented inbound environment
- Resolution Excellence & Field Communication
- Deliver clear, actionable, and consistent responses to agents and field leaders to enable, surprise and delight
- Ensure appropriate visibility to RVPs, Sales Managers, and Agent Experience partners
- Standardize response frameworks to eliminate variability and confusion
- Act as a trusted point of contact for field-facing issue resolution
- Pattern Recognition & Issue Escalation
- Identify recurring issues, friction points, and systemic gaps
- Categorize inbound volume into actionable themes
- Translate field pain into structured insights for Product, PMO, and leadership
- Data for support and QA resourcing; insights for EC; evidence for prioritization by product
- Escalate with clarity. It is imperative to separate noise from true signal
- Knowledge Systems & Enablement
- Build and maintain a centralized knowledge base and SSOT, including:
- FAQs
- Response templates for cross-functional teams
- Escalation playbooks to product, support
- Continuously refine documentation based on real-world usage
- Partner with Field Enablement to proactively reduce inbound questions
- Drive the shift from reactive support self-service + proactive education
- Cross-Functional Coordination
- Serve as the daily connection between Field, Product, PMO, and Marketplace teams
- Ensure issues are not only resolved, but addressed at the root level
- Track and follow through on escalations to closure
- Hold a high bar for operational accountability across teams
Success Metrics
- SLA adherence (response time)
- Time to resolution
- Reduction in repeat / duplicate inquiries
- % of issues resolved at root cause (vs. one-off fixes)
- Field sentiment and confidence in the program
- Adoption and utilization of knowledge base resources
Ideal Profile
- Highly structured operator who thrives in ambiguity and brings order to complex systems
- Exceptional written and verbal communicator—clear, concise, and action-oriented
- Strong pattern recognition and problem-solving skills
- Comfortable managing high-volume workflows without sacrificing quality
- Experience in real estate, marketplace operations, or support functions preferred
- Bias toward ownership
Work Location & Schedule: This is a full-time, agent and brokerage-facing position (40 hours per week) and ideally in a Compass International Holdings Hub location.
Compensation: The expected base pay for this position is $25 - $30 per per hour. This range reflects our good-faith estimate of what we intend to offer for this role at the time of posting. Final offers within this range will depend on job-related factors such as experience, skills, and internal equity. Additional compensation elements, such as bonuses, commissions, or equity grants, may be available, along with a full benefits program. We remain committed to fair pay practices and compliance with all California transparency requirements.
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Notice for California Applicants
Los Angeles County Fair Chance Notice
See All 252+ Program Coordinator Jobs in San Diego
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Find Program Coordinator JobsProgram Coordinator Job Market in San Diego
Who's Hiring
- AECOM17
- Intuit17
- Resmed17
- Compass17
- Figwork17F
Top Industries Hiring
- Healthcare & Medical Services
Program Coordinator Jobs in San Diego: Frequently Asked Questions
How do I get a program coordinator job in San Diego?
Focus your search on San Diego's strongest hiring sectors: defense contracting, biotech and life sciences, healthcare systems, and nonprofits. Employers in Mission Valley, Kearny Mesa, and the Torrey Pines corridor consistently post coordinator openings. Candidates who demonstrate experience managing grant cycles, coordinating cross-functional teams, or supporting federal contracts stand out in this market. Tailoring your application to the sector, whether clinical research or community programs, gives you a concrete edge.
Which companies hire program coordinators in San Diego?
Employers hiring program coordinators in San Diego right now include AECOM, Intuit, and Resmed, based on current listings on Migrate Mate as of September 2026. San Diego's mix of large defense primes, hospital systems, research institutions, and established nonprofits means coordinator roles appear across a wide range of organization sizes and missions.
Are there remote program coordinator jobs in San Diego?
Yes, though it depends heavily on the role, program coordinators in administrative, grant management, or data-focused positions tend to work remotely more often than those coordinating hands-on clinical or community programs. About 40% of program coordinator openings tied to San Diego are remote or hybrid as of September 2026. Biotech and nonprofit roles in San Diego most commonly offer hybrid arrangements for coordinators handling reporting and scheduling functions.
How can I get a program coordinator job in San Diego with little or no experience?
The most realistic entry path in San Diego is through the nonprofit and community services sector, where organizations frequently hire coordinators at the assistant or associate level with transferable administrative experience. San Diego's large network of federally funded community health centers, workforce development programs, and social services agencies regularly brings in candidates from adjacent roles like administrative assistant, case manager aide, or volunteer coordinator. Emphasizing organizational skills, scheduling experience, and comfort with data tracking helps entry-level candidates compete locally.
Which industries hire the most program coordinators in San Diego?
San Diego program coordinator roles concentrate in Healthcare & Medical Services, based on current listings on Migrate Mate as of September 2026. San Diego's large military and defense presence, its nationally recognized biotech cluster, and its extensive nonprofit and public health infrastructure all generate consistent demand for coordinators who can manage complex, multi-stakeholder programs.
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