Program Manager Jobs in Bethesda, MD

About Us

DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integration, and digital transformation. Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that "Your Mission is Our Passion," DLH brings a unique combination of government sector experience, proven methodology, and unwavering commitment to innovation to improve the lives of millions.

Overview

This position will support the client's Artificial Intelligence Team in AI strategy development and in managing a broad AI project portfolio. As such, a candidate with interest, curiosity, and ideally experience using AI tools and technologies and managing projects that leverage AI tools and technologies in solutioning is strongly preferred.

Responsibilities

• Assist with the definition of the AI enterprise operating and program model.
• Develop an organizational and operational strategy that defines how the AI organization integrates with existing IT and business governance, management, and execution processes.
• Develop a stakeholder engagement and communications strategy for AI across the enterprise organization and with external stakeholders.
• Support regular AI Team communication with both internal and external stakeholders.
• Document operating processes, workflows, and decision criteria to support continuity and long-term ownership.
• Establish and maintain organized, accessible documentation repositories that support the ongoing operation of the AI Team and its stakeholders.
• Work with customers and stakeholders to define clear project objectives and requirements, agree on priorities, communicate progress updates, schedule demonstrations, resolve issues and conflicts, and provide responsive change management.
• Develop and maintain both programmatic and technical documentation
• Work with cross-functional teams with diverse technical skill sets to support successful performance across operations and projects.
• Participate in meetings; document action items, follow up on direction, action items, questions, documentation, etc.
• Update project portfolio with project statuses on a weekly basis.
• Capture, monitor, and update project risks and issues in the project risk register on a weekly basis.
• Work with Technical Leads to prioritize projects in sprint planning.
• Manage scope, schedule, quality control, risks, and issues for concurrent high-visibility projects using agile methods in a fast-paced environment.
• Establish and maintain cooperative working relationships with a diverse group of staff members, stakeholders, and customers.
• Analyze project management needs and tailor industry best practices to suit the environment.
• Use critical thinking and communication skills to absorb and relay strategic needs articulated by clients and ensure these concepts are written into project charters.
• Assess business needs, write project charters, document technical requirements, and draft project schedules to chart milestones and key activities. Update project data in the portfolio management tool. Brief clients on project status.
• Responsible for planning, leading, organizing, executing, and motivating agile project teams to achieve a high level of performance and quality in delivering agile projects that provide exceptional business value.
• The Project Manager is responsible for managing several concurrent high-visibility projects using agile methods in a fast-paced environment.
• May play other roles as needed to support successful project delivery.

Qualifications

• Strong organizational and communication skills.
• Bachelor's degree in Business, Information Systems, Computer Science, or related discipline
• 11 years of project management experience, working with cross-functional teams.
• Experience writing project charters and project schedules
• Ability to analyze problems with a flexible and creative approach, manage complex tasks, and adapt to rapidly changing requirements.
• Excellent verbal and written communication skills, attention to detail, and strong customer-facing skills.
• Self-starter and quick learner with lots of initiative and ability to work independently.
• Must be able to obtain a Public Trust clearance

Preferred Qualifications

• 1+ years of hands-on experience performing backlog management, work specification, Scrum facilitation, and lessons learned.
• Solid understanding of and demonstrated hands-on experience in using Agile project management tools and methods.
• Solid understanding of and demonstrated hands-on experience using Microsoft Project, Planner Premium (including portfolio management). Visio, Office Suite, and SharePoint.