Radiology Manager Jobs

Office Manager

Our Office Managers oversee the daily operations of our outpatient imaging centers to ensure efficient, patient-centered, and compliant services. This role is responsible for managing administrative staff, coordinating office workflows, maintaining compliance with healthcare regulations, and ensuring exceptional patient and physician experiences. The Office Manager serves as the key liaison between staff, radiologists, patients, and leadership.

Key Responsibilities

Operations & Administration

• Oversee the day-to-day front office operations, including scheduling, patient registration, insurance verification, and medical records management.
• Maintain efficient workflow processes to support imaging services (MRI, CT, PET, Ultrasound, X-ray, etc.).
• In coordination with the billing department, oversee administrative personnel to ensure timely and accurate billing, coding, and collection procedures.
• Implement and monitor compliance with HIPAA, OSHA, and other regulatory standards.
• Oversee ordering, inventory, and maintenance of office and clinical supplies.

Staff Leadership

• Supervise, train, and support administrative/front desk staff.
• Manage office staff schedules, timekeeping, and coverage to ensure smooth operations.
• Conduct performance evaluations and provide coaching to foster professional development.
• Promote a positive, team-oriented culture that prioritizes patient care and service excellence.

Patient & Physician Relations

• Ensure a welcoming, efficient, and professional environment for patients.
• Handle escalated patient concerns with empathy and professionalism.
• Coordinate with referring physicians and their offices to streamline scheduling and reporting.
• Monitor patient satisfaction and implement process improvements.

Financial & Reporting

• Assist with budgeting, expense tracking, and financial performance monitoring.
• Generate and analyze reports related to patient volume, scheduling, and operational efficiency.
• Track and report on key operational metrics (patient volume, scheduling efficiency, wait times).
• Communicate regularly with clinical staff and leadership to align on workflow and financial performance goals.

Qualifications

• Education: Bachelor’s degree in healthcare administration, business administration, or related field preferred (equivalent experience considered).
• Experience:
• Minimum 3–5 years of medical office management or supervisory experience, preferably in an outpatient imaging, radiology, or specialty healthcare setting.
• Strong knowledge of medical insurance, prior authorizations, and healthcare billing practices.
• Skills:
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in medical practice management software, EMR/EHR systems, and Microsoft Office Suite.
• Knowledge of compliance regulations (HIPAA, OSHA, CMS).

Core Competencies

• Patient-centered leadership
• Problem-solving and decision-making
• Attention to detail and accuracy
• Conflict resolution and professionalism
• Ability to foster teamwork and collaboration

Focus Areas During Transition:

• Shadow current leadership to learn workflows and procedures.
• Take ownership of staff scheduling and patient flow coordination.
• Begin handling supply orders and vendor communications.
• Provide weekly updates to leadership on transition progress.

Job Type: Full-time

Pay: $75,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person