Remote Case Manager Jobs
Remote case manager jobs are in active demand at remote-first firms, distributed insurance teams, and managed care organizations hiring across the U.S. Employers hiring remotely right now include CVS Health, CorVel Corporation, and DaVita, with concentrations in healthcare, behavioral health, and insurance. See the openings below and apply to the ones that match your experience.
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Patient Support Case Manager Summary:
Onco360 offers a wide variety of benefits including:
- Medical; Dental; Vision
- 401k with a match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Company paid benefits – life insurance; and short and long-term disability
- Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.
- Serve as primary point of contact for incoming phone calls from patients, caregivers, physicians and client department teams. Proactively provides updates to internal and external stakeholders on patient cases in a timely manner.
- Build personalized and meaningful relationships with patients/caregivers, providers and client's department teams to assist them in the process of gaining access to and continuation of therapy.
- Maintain strong relationships with physician offices and client department teams in their assigned region(s).
- Serve as an educator to ensure patients are supported throughout their treatment journey by providing educational resources, talking points, call scripts/guides and other client approved material. Managed through call/contact center structure, supporting both inbound and outbound calls to patients, caregivers, specialty pharmacies, healthcare professionals and client department teams.
- Operate both inbound and outbound calls as per the program-approved Frequently Asked Questions (FAQs), Call Guides, Call Scripts, and other program-approved material.
- Conduct scripted welcome calls and ongoing educational support calls to patients and office staff to introduce the program and confirm required enrollment information as necessary.
- Demonstrate an understanding of business rules, work instructions, and company-approved communications for patients and HCPs. Comprehensively understand the benefits investigation process, plan design, prior authorization criteria and processes, and all available patient support program offerings.
- Navigate operating platform with ease. Document and meticulously make notations in each patient’s profile regarding every update and aspect of patient’s journey.
- Use discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate team members.
- Communicate with Supervisor and Program Manager on noteworthy program updates or obstacles.
- Comprehensively understand the benefits investigation process, insurance plans, and available patient assistance programs.
- Demonstrate an understanding of business rules, work instructions, and program-approved scripts, guides and other communications for patients and HCPs.
- Communicate with specialty pharmacies to obtain patient case updates and ensure the prescription process is moving forward. Coordinate with Non-Commercial Pharmacy and schedule shipments as needed.
- Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.
- Reporting of Adverse Events/ Product Complaint received in accordance with SOP and good manufacturer practices
- Other duties as assigned
- Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
- Required: Minimum of 5 years of pharmacy experience required.
- Desired: Associate degree OR equivalent program from a two-year college or technical school, or certificate program in pharmacy and/or healthcare field, preferred. Certification preferences examples include PACS (Prior Authorization Certified Specialist), CHES (Certified Health Education Specialist) CCM in healthcare or social science (Certified Case Manager) or Social Worker Field
- Required: Minimum of 5 years of pharmacy experience required
- Desired: Minimum of 2 Years of patient support program experience
- Desired: Pharmacy Technician, PACS (Prior Authorization Certified Specialist), CHES (Certified Health Education Specialist) or CCM in healthcare or social science (Certified Case Manager)
Patient Support Case Manager Summary:
Onco360 offers a wide variety of benefits including:
- Medical; Dental; Vision
- 401k with a match
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Company paid benefits – life insurance; and short and long-term disability
- Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.
- Serve as primary point of contact for incoming phone calls from patients, caregivers, physicians and client department teams. Proactively provides updates to internal and external stakeholders on patient cases in a timely manner.
- Build personalized and meaningful relationships with patients/caregivers, providers and client's department teams to assist them in the process of gaining access to and continuation of therapy.
- Maintain strong relationships with physician offices and client department teams in their assigned region(s).
- Serve as an educator to ensure patients are supported throughout their treatment journey by providing educational resources, talking points, call scripts/guides and other client approved material. Managed through call/contact center structure, supporting both inbound and outbound calls to patients, caregivers, specialty pharmacies, healthcare professionals and client department teams.
- Operate both inbound and outbound calls as per the program-approved Frequently Asked Questions (FAQs), Call Guides, Call Scripts, and other program-approved material.
- Conduct scripted welcome calls and ongoing educational support calls to patients and office staff to introduce the program and confirm required enrollment information as necessary.
- Demonstrate an understanding of business rules, work instructions, and company-approved communications for patients and HCPs. Comprehensively understand the benefits investigation process, plan design, prior authorization criteria and processes, and all available patient support program offerings.
- Navigate operating platform with ease. Document and meticulously make notations in each patient’s profile regarding every update and aspect of patient’s journey.
- Use discretion and independent judgment in handling customer complaints received, while documenting and forwarding to appropriate team members.
- Communicate with Supervisor and Program Manager on noteworthy program updates or obstacles.
- Comprehensively understand the benefits investigation process, insurance plans, and available patient assistance programs.
- Demonstrate an understanding of business rules, work instructions, and program-approved scripts, guides and other communications for patients and HCPs.
- Communicate with specialty pharmacies to obtain patient case updates and ensure the prescription process is moving forward. Coordinate with Non-Commercial Pharmacy and schedule shipments as needed.
- Must exhibit excellent skills in the following areas: verbal/written communication, computer/data entry/software proficiency, interpersonal and relationship-building skills, self-discipline, attention to detail, and the ability to maintain strict confidentiality.
- Reporting of Adverse Events/ Product Complaint received in accordance with SOP and good manufacturer practices
- Other duties as assigned
- Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
- Required: Minimum of 5 years of pharmacy experience required.
- Desired: Associate degree OR equivalent program from a two-year college or technical school, or certificate program in pharmacy and/or healthcare field, preferred. Certification preferences examples include PACS (Prior Authorization Certified Specialist), CHES (Certified Health Education Specialist) CCM in healthcare or social science (Certified Case Manager) or Social Worker Field
- Required: Minimum of 5 years of pharmacy experience required
- Desired: Minimum of 2 Years of patient support program experience
- Desired: Pharmacy Technician, PACS (Prior Authorization Certified Specialist), CHES (Certified Health Education Specialist) or CCM in healthcare or social science (Certified Case Manager)
See All 131+ Remote Case Manager Jobs
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Find Remote Case Manager JobsRemote Case Manager Job Market
Who's Hiring
- CVS Health32
- CorVel Corporation14
- DaVita4
- Enlyte3
- Fraser3
Top Industries Hiring
- Insurance
- Technology & Software
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote case manager jobs.
- Bachelor's or master's degree in social work, nursing, or a related human services field
- Active state licensure such as LSW, LCSW, RN, or LPC depending on setting
- Two or more years of experience in care coordination, discharge planning, or social services
- Proficiency with electronic health records platforms such as Epic, Cerner, or Salesforce Health Cloud
- Certified Case Manager (CCM) credential or eligibility to sit for the exam
- Strong knowledge of community resources, benefits eligibility, and utilization management criteria
Tips for Your Remote Case Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote case manager openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote positions fill fast, so checking regularly and applying as soon as a role appears gives you a real edge.
Show async communication skills upfront
Remote employers review how clearly you write before they ever speak with you. Your resume, cover letter, and any written responses in the application should demonstrate the concise, structured communication style you will use to update clients, document cases, and coordinate with distributed care teams.
Prove you can manage a caseload independently
Call out specific caseload sizes, documentation systems you have used, and any experience working without on-site supervision. Remote hiring managers need confidence that you can prioritize cases, meet deadlines, and escalate issues without someone nearby to check your work.
Prepare for a remote-format interview process
Remote employers often conduct multi-round video interviews and may ask scenario questions about managing client crises or coordinating care across time zones without in-person backup. Practice articulating your workflow for handling urgent cases asynchronously, and have your documentation tools and case management software experience ready to discuss.
Remote Case Manager Jobs: Frequently Asked Questions
How do I get a remote case manager job?
Target companies with distributed or fully remote workforces, including managed care organizations, telehealth platforms, and insurance carriers that operate without regional offices. Remote employers screen for self-direction, clear written communication, and comfort with case management software like Salesforce Health Cloud or similar platforms. Candidates who can show they have managed caseloads independently, documented outcomes without in-person supervision, and communicated client updates asynchronously stand out in remote hiring.
Which companies hire remote case managers?
Companies hiring remote case managers right now include CVS Health, CorVel Corporation, and DaVita, based on current remote listings on Migrate Mate as of August 2026. Remote openings are concentrated at managed care organizations, telehealth companies, behavioral health networks, and insurance carriers that run distributed teams across the U.S.
Can you get a remote case manager job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage caseloads and coordinate care with minimal in-person guidance from day one. Telehealth startups and nonprofit behavioral health organizations are the most likely to hire entry-level remote case managers. Candidates can strengthen their profile by completing a relevant internship, earning a case management certificate, or demonstrating strong written communication and documentation skills that translate directly to remote workflows.
Do you need a degree for remote case manager jobs?
Usually, but the required field varies by sector. Healthcare and behavioral health roles typically require a bachelor's degree in social work, nursing, or a related field, and some positions require licensure. Insurance and workers' compensation case manager roles are more flexible, weighting relevant certifications, documented caseload experience, and proficiency with care coordination platforms alongside or instead of a specific degree.
Which industries hire the most remote case managers?
The sectors hiring the most remote case managers are Insurance, Technology & Software, and Healthcare & Medical Services, based on current remote listings on Migrate Mate as of August 2026. These industries rely on distributed teams to coordinate care or claims across large geographic areas, making remote case management a core part of their operating model.
See All 131+ Remote Case Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Remote Case Manager Jobs