Remote Client Onboarding Manager Jobs
Remote Client Onboarding Manager jobs are open across the U.S. at remote-first firms and distributed teams in SaaS, fintech, and B2B services sectors, where companies hire client onboarding managers to run structured client launches without a physical office. Employers hiring remotely right now include Slayyy, SunExits, and Tangible Solutions. Find a role that fits below and apply directly.
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Showing 5 of 8+ Remote Client Onboarding Manager jobs
FLSA Status: Exempt
Reports To: President & CEO
Job Summary:
The Client Onboarding Specialist leads healthcare clients through the implementation of Tangible Solutions' products and services from project kickoff and technical requirements gathering through testing, go-live, and transition to ongoing support.
This role serves as the primary client contact during onboarding and coordinates activities among client stakeholders and Tangible Solutions' technical, operational, and support teams. The successful candidate combines healthcare technology knowledge, structured project management, and strong client communication skills to deliver timely and well-organized implementations.
Key Responsibilities:
(a) Implementation & Project Execution: Work with existing customers to plan, execute, and lead customer onboarding projects, ensuring deliverables are completed on schedule and within scope.
(b) Client & Stakeholder Management: Serve as the primary point of contact during onboarding; communicate project milestones, manage expectations, and align resources across internal technical teams and external health systems/stakeholders.
(c) Interface & Technical Coordination: Assist in defining requirements for (healthcare data, EHR integration), conduct data validation, and execute user acceptance testing (UAT) prior to deployment.
(d) Roadblock Resolution: Proactively identify project risks, technical bottlenecks, or misalignments and develop swift solutions to maintain go-live schedules.
(e) Training & Transition: Educate client staff on system features and best practices; ensure a smooth, documented hand-off from onboarding to the general Client Support team post-go-live.
(f) Continuous Improvement: Track implementation metrics, gather client feedback, and contribute to standardizing internal onboarding documentation and SOPs.
(g) Travel & Team Collaboration: Participate in quarterly in-person team huddles and strategic alignment meetings.
Required Qualifications:
(a) Three years of experience in client implementation, onboarding, project coordination, or project management.
(b) Experience managing multiple client implementations or projects concurrently.
(c) Experience communicating with technical and non-technical stakeholders.
(d) Ability to document requirements, track deliverables, identify risks, and coordinate issue resolution.
(e) Working knowledge of healthcare data, healthcare operations, or electronic health record systems.
(f) Strong written, verbal, organizational, and problem-solving skills.
Preferred Qualifications:
(a) Bachelor’s degree in project management, information systems, healthcare administration, business, or a related field.
(b) Experience in healthcare technology or a software-as-a-service environment.
(c) Experience with EHR interfaces, HL7, FHIR, data validation, or user acceptance testing.
(d) PMP, CAPM, or relevant healthcare technology certification.
Work Conditions & Physical Demands:
(a) Workplace: Remote home office environment.
(b) Travel: Some travel may be required in support of our customers and their implementations.
(c) Schedule: Core business hours with occasional flexibility needed for scheduled maintenance windows or go-live support.
Pay: $70,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Work Location: Remote
FLSA Status: Exempt
Reports To: President & CEO
Job Summary:
The Client Onboarding Specialist leads healthcare clients through the implementation of Tangible Solutions' products and services from project kickoff and technical requirements gathering through testing, go-live, and transition to ongoing support.
This role serves as the primary client contact during onboarding and coordinates activities among client stakeholders and Tangible Solutions' technical, operational, and support teams. The successful candidate combines healthcare technology knowledge, structured project management, and strong client communication skills to deliver timely and well-organized implementations.
Key Responsibilities:
(a) Implementation & Project Execution: Work with existing customers to plan, execute, and lead customer onboarding projects, ensuring deliverables are completed on schedule and within scope.
(b) Client & Stakeholder Management: Serve as the primary point of contact during onboarding; communicate project milestones, manage expectations, and align resources across internal technical teams and external health systems/stakeholders.
(c) Interface & Technical Coordination: Assist in defining requirements for (healthcare data, EHR integration), conduct data validation, and execute user acceptance testing (UAT) prior to deployment.
(d) Roadblock Resolution: Proactively identify project risks, technical bottlenecks, or misalignments and develop swift solutions to maintain go-live schedules.
(e) Training & Transition: Educate client staff on system features and best practices; ensure a smooth, documented hand-off from onboarding to the general Client Support team post-go-live.
(f) Continuous Improvement: Track implementation metrics, gather client feedback, and contribute to standardizing internal onboarding documentation and SOPs.
(g) Travel & Team Collaboration: Participate in quarterly in-person team huddles and strategic alignment meetings.
Required Qualifications:
(a) Three years of experience in client implementation, onboarding, project coordination, or project management.
(b) Experience managing multiple client implementations or projects concurrently.
(c) Experience communicating with technical and non-technical stakeholders.
(d) Ability to document requirements, track deliverables, identify risks, and coordinate issue resolution.
(e) Working knowledge of healthcare data, healthcare operations, or electronic health record systems.
(f) Strong written, verbal, organizational, and problem-solving skills.
Preferred Qualifications:
(a) Bachelor’s degree in project management, information systems, healthcare administration, business, or a related field.
(b) Experience in healthcare technology or a software-as-a-service environment.
(c) Experience with EHR interfaces, HL7, FHIR, data validation, or user acceptance testing.
(d) PMP, CAPM, or relevant healthcare technology certification.
Work Conditions & Physical Demands:
(a) Workplace: Remote home office environment.
(b) Travel: Some travel may be required in support of our customers and their implementations.
(c) Schedule: Core business hours with occasional flexibility needed for scheduled maintenance windows or go-live support.
Pay: $70,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Work Location: Remote
See All 8 Remote Client Onboarding Manager Jobs
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Who's Hiring
What Employers Look For
The qualifications that appear most often in remote client onboarding manager jobs.
- 2 to 5 years of experience in customer onboarding, implementation, or customer success
- Proficiency with CRM platforms and customer success tools such as Salesforce or Gainsight
- Strong project management skills with the ability to manage multiple client timelines simultaneously
- Experience facilitating client training sessions, kickoff calls, and go-live support
- Excellent written and verbal communication skills for internal and external stakeholders
- Bachelor's degree in business, communications, or a related field
Tips for Your Remote Client Onboarding Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote client onboarding manager openings from across the U.S. in one place. Search roles by the criteria that matter to you and apply directly to the ones that match your background, without sorting through non-remote listings.
Show your async communication skills upfront
Remote client onboarding managers run launches over email, Slack, and recorded video without in-person handoffs. Include writing samples or Loom walkthroughs in your application to demonstrate you can manage client relationships clearly without face-to-face contact.
Document onboarding workflows you have built
Remote hiring managers want proof you can structure a client launch independently. Create a one-page process doc or slide deck showing an onboarding workflow you designed, the tools you used, and the outcome, even if the work was internal or freelance.
Prepare for async remote interview formats
Many remote-first companies screen client onboarding manager candidates with recorded video questions or written case studies before a live interview. Practice answering onboarding scenario questions in writing at the same quality you would in a call, because that is often the first filter.
Remote Client Onboarding Manager Jobs: Frequently Asked Questions
How do I get a remote client onboarding manager job?
Target remote-first SaaS companies, fintech platforms, and B2B service firms, which hire client onboarding managers to run fully distributed onboarding programs. Remote employers screen for strong async written communication, self-directed project management, and hands-on experience with tools like Salesforce, Gainsight, or Asana. Candidates who can show documented onboarding workflows they built or improved have a clear edge over those who list responsibilities alone.
Which companies hire remote client onboarding managers?
Employers currently hiring remote client onboarding managers include Slayyy, SunExits, and Tangible Solutions, per current remote listings on Migrate Mate as of November 2026. Remote-first SaaS companies, fintech firms, and distributed B2B service teams are the most consistent hirers, as their client bases and internal teams are already built for location-independent work.
Can you get a remote client onboarding manager job with no experience?
Yes, but remote entry-level roles are harder to land because you must demonstrate independent problem-solving from day one without in-person support. Remote-first SaaS startups and smaller B2B firms are the most open to candidates without formal experience. Showing a self-built onboarding checklist, a client communication sample, or customer-facing project work in a volunteer or freelance context can open the door when a resume is thin.
Do you need a degree for remote client onboarding manager jobs?
Not always. Remote employers in SaaS and fintech consistently weight proven client management skills, CRM proficiency, and measurable onboarding outcomes over a specific degree. A portfolio that shows how you structured a client launch, reduced time-to-value, or resolved escalations carries more weight in a remote hiring process than the credential field on your resume.
See All 8 Remote Client Onboarding Manager Jobs
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