Remote Collections Assistant Jobs
Remote collections assistant jobs are open across the U.S. in sectors like financial services, healthcare revenue cycle, and consumer lending, from entry-level support roles to experienced accounts receivable positions on fully distributed teams. Employers hiring remotely right now include Northstar Location Services, Air Methods, and Canon. Scan the live roles below and apply to whichever ones fit.
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***IMPORTANT: Candidates must have prior billing AND collections experience in a LAW FIRM. Applicants lacking experience in either area, or outside a law firm setting, will not be considered.***
ABOUT US
The Law Office of Stephanie F. Dominguez is a growing virtual law firm that provides advice and representation to federal government employees and labor unions nationwide, and to California-based individuals in employment law (employee and employer side), family law, juvenile dependency law, and wills, trusts, and estate planning matters.
Our cases include employment discrimination (including harassment and retaliation), workers’ compensation, unfair labor practices, and family law and juvenile matters. We represent clients before the Merit Systems Protection Board (MSPB), Equal Employment Opportunity Commission (EEOC), U.S. District Courts, Office of Workers’ Compensation Programs (OWCP), National Labor Relations Board (NLRB), the U.S. Court of Appeals for the Federal Circuit, and California Superior Courts, including the Family Law and Juvenile Divisions.
We are committed to exceptional client service, proactive communication, efficient virtual operations, and long-term growth.
POSITION SUMMARY
This role includes invoicing, billing, collections, and trust accounting.
This is a fully remote position open to candidates nationwide. No travel or in‑person work is required.
The firm is seeking a highly motivated, detail‑oriented legal billing & collections specialists for a long‑term role with growth opportunities. This position is well‑suited for someone who values ownership of responsibilities within a virtual law‑firm environment.
REQUIRED QUALIFICATIONS
· Minimum of three (3) years of invoicing, billing, and collections experience in a law firm
· Demonstrated history of long-term employment stability
PREFERRED QUALIFICATIONS
· Experience with legal practice-management software (MyCase preferred)
· Experience with client trust accounting—including monthly three-way reconciliations
APPLICATION INSTRUCTIONS
Please carefully follow the instructions provided in the Indeed screener/application questions. Applications are reviewed on a rolling basis. Incomplete or non-compliant applications will not be considered.
Application deadline: December 3, 2026
COMPENSATION & BENEFITS
· Hourly pay: $24–$30, commensurate with experience, education, and training
· Benefits: Medical, dental, and vision insurance; 401(k) plan
KEY RESPONSIBILITIES
· Invoicing, Billing, & Collections
o Manage the full billing lifecycle in compliance with firm and ethical requirements
o Communicate with clients regarding financial aspects of their cases
o Research and implement more efficient billing and collections methods
o Manage LawPay and MyCase invoicing systems, including billing and collections workflow optimization
o Provide billing-related training to team members
o Revise invoice entries for accuracy, clarity, and billing‑rule compliance
o Develop and monitor alternative billing arrangements
o Draft billing correspondence, including invoice letters and payment plans
o Address unpaid balances, billing disputes, and payment issues
o Manage billing-related arbitration matters as needed
o Liaise with collections agencies regarding delinquent accounts
· Accounting
o Maintain client trust-account records
o Perform monthly three‑way trust‑account reconciliations
o Compile data for firm and team profitability reports
KNOWLEDGE, SKILLS, & ATTRIBUTES
· Strong invoicing, billing, and collections experience
· Excellent written and verbal communication skills
· High level of professionalism and discretion
· Strong organizational and time‑management skills
· Ability to work independently and collaboratively
· Proficiency in Adobe Acrobat, MyCase, and Microsoft Office
· Ability to manage multiple priorities in a fast‑paced environment
WORK HOURS, START DATE, & LOCATION
· Hours: 8:30 a.m. to 5:30 p.m. Pacific Time, Monday–Friday (flexibility required)
· Start date: Between November 30, 2026 and December 10, 2026
Pay: $24.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Retirement plan
- Vision insurance
- Work from home
Application Question(s):
- Application Instructions: Please read carefully before responding: (1) Do not call or email the office regarding this posting or your application. Candidates selected for an interview will be contacted by email only. If this posting is live, the position remains open. (2) Some questions contain multiple parts—answer all parts completely. (3) Failure to follow these instructions will result in disqualification. Do you understand and agree to follow these instructions? (Type "Yes" or "No")
- Compensation & Commitment: (A) Does your hourly pay expectation fall within the $24–$30 range? (Type "Yes" or "No" + your target hourly rate.) (B) Do you intend to maintain any other employment while working in this role? (Type "No", or "Yes" with a 1–sentence explanation including expected weekly hours.) (C) This role is designed as a long-term position. Are you seeking at least 5+ years of employment with one firm? (Type "Yes" or "No" + 1–sentence explanation.)
- Location & Remote Work: (A) What is your current city and state? (State location.) (B) Do you have prior remote work experience in a law firm? (Type "No", or "Yes" + 1–sentence description.)
- Availability: (A) What is your earliest available start date? (B) Do you anticipate any recurring commitments preventing availability or responsiveness for more than one consecutive hour during business hours (8:30 a.m.–5:30 p.m. PT, Mon–Fri)? (Type "No", or "Yes" + 1-sentence explanation of nature and timing.)
- Invoice Revision Experience: In a LAW FIRM setting, which of the following tasks have you personally performed? (Identify all that apply, and for each, include: years of experience + most recent date performed.) • Revising narrative descriptions to justify time billed • Separating block-billed entries into compliant entries • Reviewing source materials (emails/docs) to validate billed work • Identifying and capturing missing billable time • Verifying dates, timekeepers, and time increments • Editing entries to withstand client, auditor, or court scrutiny • Other relevant LAW FIRM invoice revision experience (specify)
- Collections Experience: In a LAW FIRM setting, which of the following tasks have you personally handled? (Identify all that apply, and for each, include: years of experience + most recent date performed.) • Monitoring A/R and unpaid balances • Client follow-up on overdue invoices • Structuring and enforcing payment plans • Resolving billing disputes • Working with collections agencies • Improving billing or collections workflows • Training staff on invoicing practices • Drafting billing and collections correspondence • Supporting or handling fee arbitrations • Advising clients on financial aspects of their cases • Managing difficult or non-responsive clients regarding collections • Other relevant LAW FIRM collections experience (specify)
- Client Trust Accounting Experience: In a LAW FIRM setting, which of the following trust accounting tasks have you performed? (Identify all that apply, and for each, include: years of experience + most recent date performed.) • Performing monthly three-way trust account reconciliations • Reconciling discrepancies between client ledgers, bank accounts, and internal records • Maintaining compliance with state bar trust accounting rules • Other relevant LAW FIRM client trust accounting experience (specify)
- Billing & Collections Experience: IMPORTANT: A minimum of THREE (3) years of billing AND collections experience in a LAW FIRM is required. Experience outside a law firm (e.g., medical billing, general accounting) does NOT qualify and will result in disqualification. (A) How many total years of LAW FIRM billing and collections experience do you have? (State total years.) (B) Briefly describe the types of matters you have handled under hourly billing structures in a law firm setting (e.g., family law, employment law). (1 sentence) (C) Are you comfortable independently managing the full billing lifecycle (including time entry review, invoicing, collections, and dispute resolution) with minimal supervision? (Type "Yes" or "No" + 1-sentence explanation.)
- Software & Language: (A) Which legal practice-management platforms have you used? (Type "None", or list each system + years used + specific functions performed, e.g., "MyCase: 2 years for invoicing, billing, collections, and client trust accounting.") (B) Do you have experience using LawPay or similar legal payment processors? (Type "No" or "Yes" + 1-sentence description.) (C) Can you speak and write Spanish at a professional level sufficient for client communication? (Type "Yes" or "No".)
Work Location: Remote
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Find JobsRemote Collections Assistant Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
- Hospitality & Tourism
- Banking & Financial Services
What Employers Look For
The qualifications that appear most often in remote collections assistant jobs.
- Familiarity with FDCPA regulations and collections compliance standards
- Experience using collections software or accounts receivable management systems
- High school diploma or associate degree in business, finance, or a related field
- Strong written and verbal communication skills for debtor contact
- Proficiency in Microsoft Excel and standard office productivity tools
- Experience documenting account activity and updating payment records accurately
Tips for Your Remote Collections Assistant Job Search
Apply early to remote roles that fit
Migrate Mate lists remote collections assistant openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sifting through postings mixed with on-site work.
Show async communication skills upfront
Remote collections employers prioritize written clarity because most account contact and internal updates happen over email or ticketing systems. Your resume and cover letter are your first writing samples, so make every sentence direct and free of ambiguity.
Highlight your collections software experience
Name the platforms you've used, whether FACS, CUBS, Ontario Systems, or a CRM with collections modules. Remote hiring managers screen resumes for specific tools because they can't train you at a desk, so software familiarity signals you can contribute from day one.
Prepare for remote-specific interview questions
Expect questions about how you manage your workday without direct oversight, how you document account activity, and how you handle difficult calls when you can't escalate in person. Concrete examples from past roles carry more weight than general answers.
Remote Collections Assistant Jobs: Frequently Asked Questions
How do I get a remote collections assistant job?
Target companies that already run distributed operations, such as remote-first fintech lenders, healthcare billing firms, and subscription-based businesses with large customer bases. Remote employers screen heavily for self-direction, clear written communication, and comfort with collections software like FACS, CUBS, or similar platforms. Demonstrating that you can resolve accounts and document contact attempts without in-person supervision is what separates remote candidates from the rest.
Which companies hire remote collections assistants?
Employers currently hiring remote collections assistants include Northstar Location Services, Air Methods, and Canon, per current remote listings on Migrate Mate as of November 2026. Remote-first firms and distributed teams in financial services, healthcare revenue cycle, and consumer credit tend to hire collections assistants remotely most consistently.
Can you get a remote collections assistant job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to manage accounts independently from day one without a supervisor nearby. Your best path is through companies with structured remote onboarding, like digital-first lenders or healthcare billing services. Showing proficiency in collections software, strong written communication, and any customer-service or accounts-receivable coursework can open the door when direct experience is thin.
Do you need a degree for remote collections assistant jobs?
Not always. Most remote employers weigh demonstrated collections or accounts-receivable skills, software proficiency, and a clean record of resolving accounts over formal credentials. A high school diploma is the common baseline, and candidates who can show real results, like accounts brought current or dispute resolution outcomes, routinely advance past applicants with degrees but no hands-on background.
Which industries hire the most remote collections assistants?
Most remote collections assistant openings sit in Healthcare & Medical Services, Hospitality & Tourism, and Banking & Financial Services, per current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed back-office teams to manage high volumes of accounts without maintaining large in-office collections floors.
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