Remote COO Jobs
Remote COO jobs are open across the U.S. in sectors like technology, healthcare, and fintech, at remote-first startups and distributed scale-ups that need operational leadership without a physical headquarters. Employers hiring remotely right now include Abco Maintenance, IQVIA, and CVS Health. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 270+ Remote COO jobs
Candidates who reside within 50 miles of the following locations may be asked to work in person: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, and Scottsdale, AZ.
Role Summary
The Director of Quality & Performance Assurance, reporting to the Senior Director Client Operations Enablement, is responsible for leading and modernizing the Client Service & Operations quality ecosystem through a risk-aligned, data-informed, and performance-driven approach. This leader will evolve the function beyond traditional inspection and audit activity into an integrated quality management capability that strengthens operational integrity, improves business performance, and enables scalable growth.
This role will partner closely with Operational Risk & Controls Governance, SOC1/SOX Measurement Operations, Client Operations leadership, and Operations Enablement to ensure quality programs are aligned to enterprise risk, control effectiveness, operational readiness, and continuous improvement priorities.
The ideal candidate is a strategic quality leader with deep operational quality expertise, strong business acumen, and demonstrated success modernizing quality programs, simplifying complex ecosystems, implementing scalable governance models, and leveraging technology and automation to improve effectiveness and efficiency.
Key Responsibilities
Quality Strategy & Operating Model Modernization
Lead the transformation of the quality function from a traditional inspection-based model to a modern, risk-aligned quality management system.
Design and maintain a quality framework aligned to operational, client, regulatory, and financial risk priorities.
Rationalize and simplify existing quality programs, identifying opportunities to eliminate redundancy, consolidate overlapping activities, and improve effectiveness.
Establish a scalable quality operating model that supports both peak-season execution and long-term continuous improvement.
Risk-Aligned Quality Governance
Partner with Operational Risk & Controls Governance leadership to align quality programs to operational risks, control objectives, and enterprise governance expectations.
Ensure quality activities and inspection strategies support the validation of critical operational controls and business outcomes.
Collaborate with SOC1/SOX Measurement Operations to ensure appropriate integration and delineation between formal control measurement activities and broader operational quality programs.
Maintain clear mapping between risks, controls, quality programs, and validation methodologies.
Quality Program Optimization & Effectiveness
Evaluate effectiveness of current quality programs, methodologies, tooling, and sampling approaches.
Establish standardized quality methodologies, calibration practices, governance routines, and quality effectiveness measures.
Define quality standards and measurable success criteria across all quality programs and reviewer populations.
Lead proactive root cause analysis and trend identification efforts to reduce operational defects and improve prevention strategies.
Quality Technology & Innovation
Drive modernization of quality tooling, automation, and AI-enabled quality capabilities.
Evaluate opportunities for workflow automation, intelligent sampling, Copilot/agentic AI solutions, and digital quality management technologies.
Partner with technology and business teams to pilot and scale innovative quality solutions that improve efficiency and insight generation.
Performance Insights & Business Partnership
Deliver actionable quality insights and risk intelligence to operational and executive leadership.
Serve as a strategic advisor to business leaders on operational quality trends, risk exposure, process performance, and readiness implications.
Partner with all Enablement functions (e.g., Learning Strategy, Training, Coaching, Knowledge and Content Management) to strengthen feedback loops between quality findings and performance improvement actions.
Organizational Leadership & Capability Development
Lead and develop a high-performing quality organization focused on operational excellence, analytical rigor, strategic thinking, and business partnership.
Clarify role expectations, capability models, and performance standards across quality reviewers, supervisors, managers, and senior leadership roles.
Optimize workforce utilization, capacity planning, and talent strategy across seasonal and non-peak operational periods.
Foster a culture of accountability, continuous improvement, innovation, and simplification.
Required Skills and Qualifications
Bachelor’s degree required; advanced degree preferred.
8+ years of experience in operational quality, quality management systems, operational risk, performance assurance, compliance, or operational excellence leadership.
Experience leading quality transformation initiatives involving automation, digital workflows, AI-enabled quality capabilities, or other advanced technologies.
Proven experience establishing calibration frameworks, governance models, and measurement standards across complex operational environments.
Demonstrated success building, redesigning, or modernizing quality management systems (QMS) at scale.
Strong experience aligning quality programs to operational risk, governance, and control environments.
Experience leading cross-functional quality improvement and operational transformation initiatives.
Ability to translate complex operational quality findings into executive-level insights, business recommendations, and strategic action plans.
Strong analytical, root cause analysis, and process optimization expertise.
Strong executive communication and stakeholder management skills.
Knowledge of SOC1/SOX control environments and operational risk governance models.
Ability to travel up to 25% as needed.
Preferred Qualifications
Experience operating in regulated, highly complex enterprise environments.
Lean Six Sigma or equivalent process improvement certification.
Experience supporting audit, regulatory, or enterprise governance initiatives.
Experience with AI-enabled quality assurance, workflow automation, or intelligent operations technologies.
The successful candidate will:
Challenge legacy approaches and lead meaningful transformation
Emotional intelligence
Lead and partner with high levels of emotional intelligence, building trust, credibility, and strong cross-functional partnerships
Balance risk mitigation with operational simplicity
Drive modernization without disrupting operational integrity
Create measurable improvements in quality effectiveness, operational insight, and business confidence
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 136,900 - 228,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Candidates who reside within 50 miles of the following locations may be asked to work in person: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, and Scottsdale, AZ.
Role Summary
The Director of Quality & Performance Assurance, reporting to the Senior Director Client Operations Enablement, is responsible for leading and modernizing the Client Service & Operations quality ecosystem through a risk-aligned, data-informed, and performance-driven approach. This leader will evolve the function beyond traditional inspection and audit activity into an integrated quality management capability that strengthens operational integrity, improves business performance, and enables scalable growth.
This role will partner closely with Operational Risk & Controls Governance, SOC1/SOX Measurement Operations, Client Operations leadership, and Operations Enablement to ensure quality programs are aligned to enterprise risk, control effectiveness, operational readiness, and continuous improvement priorities.
The ideal candidate is a strategic quality leader with deep operational quality expertise, strong business acumen, and demonstrated success modernizing quality programs, simplifying complex ecosystems, implementing scalable governance models, and leveraging technology and automation to improve effectiveness and efficiency.
Key Responsibilities
Quality Strategy & Operating Model Modernization
Lead the transformation of the quality function from a traditional inspection-based model to a modern, risk-aligned quality management system.
Design and maintain a quality framework aligned to operational, client, regulatory, and financial risk priorities.
Rationalize and simplify existing quality programs, identifying opportunities to eliminate redundancy, consolidate overlapping activities, and improve effectiveness.
Establish a scalable quality operating model that supports both peak-season execution and long-term continuous improvement.
Risk-Aligned Quality Governance
Partner with Operational Risk & Controls Governance leadership to align quality programs to operational risks, control objectives, and enterprise governance expectations.
Ensure quality activities and inspection strategies support the validation of critical operational controls and business outcomes.
Collaborate with SOC1/SOX Measurement Operations to ensure appropriate integration and delineation between formal control measurement activities and broader operational quality programs.
Maintain clear mapping between risks, controls, quality programs, and validation methodologies.
Quality Program Optimization & Effectiveness
Evaluate effectiveness of current quality programs, methodologies, tooling, and sampling approaches.
Establish standardized quality methodologies, calibration practices, governance routines, and quality effectiveness measures.
Define quality standards and measurable success criteria across all quality programs and reviewer populations.
Lead proactive root cause analysis and trend identification efforts to reduce operational defects and improve prevention strategies.
Quality Technology & Innovation
Drive modernization of quality tooling, automation, and AI-enabled quality capabilities.
Evaluate opportunities for workflow automation, intelligent sampling, Copilot/agentic AI solutions, and digital quality management technologies.
Partner with technology and business teams to pilot and scale innovative quality solutions that improve efficiency and insight generation.
Performance Insights & Business Partnership
Deliver actionable quality insights and risk intelligence to operational and executive leadership.
Serve as a strategic advisor to business leaders on operational quality trends, risk exposure, process performance, and readiness implications.
Partner with all Enablement functions (e.g., Learning Strategy, Training, Coaching, Knowledge and Content Management) to strengthen feedback loops between quality findings and performance improvement actions.
Organizational Leadership & Capability Development
Lead and develop a high-performing quality organization focused on operational excellence, analytical rigor, strategic thinking, and business partnership.
Clarify role expectations, capability models, and performance standards across quality reviewers, supervisors, managers, and senior leadership roles.
Optimize workforce utilization, capacity planning, and talent strategy across seasonal and non-peak operational periods.
Foster a culture of accountability, continuous improvement, innovation, and simplification.
Required Skills and Qualifications
Bachelor’s degree required; advanced degree preferred.
8+ years of experience in operational quality, quality management systems, operational risk, performance assurance, compliance, or operational excellence leadership.
Experience leading quality transformation initiatives involving automation, digital workflows, AI-enabled quality capabilities, or other advanced technologies.
Proven experience establishing calibration frameworks, governance models, and measurement standards across complex operational environments.
Demonstrated success building, redesigning, or modernizing quality management systems (QMS) at scale.
Strong experience aligning quality programs to operational risk, governance, and control environments.
Experience leading cross-functional quality improvement and operational transformation initiatives.
Ability to translate complex operational quality findings into executive-level insights, business recommendations, and strategic action plans.
Strong analytical, root cause analysis, and process optimization expertise.
Strong executive communication and stakeholder management skills.
Knowledge of SOC1/SOX control environments and operational risk governance models.
Ability to travel up to 25% as needed.
Preferred Qualifications
Experience operating in regulated, highly complex enterprise environments.
Lean Six Sigma or equivalent process improvement certification.
Experience supporting audit, regulatory, or enterprise governance initiatives.
Experience with AI-enabled quality assurance, workflow automation, or intelligent operations technologies.
The successful candidate will:
Challenge legacy approaches and lead meaningful transformation
Emotional intelligence
Lead and partner with high levels of emotional intelligence, building trust, credibility, and strong cross-functional partnerships
Balance risk mitigation with operational simplicity
Drive modernization without disrupting operational integrity
Create measurable improvements in quality effectiveness, operational insight, and business confidence
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 136,900 - 228,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
See All 270+ Remote COO Jobs
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Who's Hiring
Top Industries Hiring
- Consulting & Professional Services11
- Technology & Software8
- Healthcare & Medical Services5
- Insurance4
- Biotechnology & Pharmaceuticals4
What Employers Look For
The qualifications that appear most often in remote COO jobs.
- 10 or more years of progressive operational leadership experience
- Demonstrated P&L ownership across a full business unit or company
- Experience scaling teams and building cross-functional processes
- Strong financial acumen including budgeting, forecasting, and reporting
- Proven ability to translate strategy into executable operational plans
- Bachelor's degree required, MBA or equivalent advanced degree preferred
Tips for Your Remote COO Job Search
Apply early to remote roles that fit
Migrate Mate lists remote coo openings from across the U.S. in one place, so you can find roles that match your background and apply directly. Remote roles at distributed companies often close fast once word spreads internally, so applying early matters.
Show async leadership in your materials
Remote coo candidates win interviews by demonstrating how they have led distributed teams through written communication, documented processes, and structured check-ins. Highlight specific examples in your resume where async leadership drove a measurable operational outcome.
Build a portfolio of remote operational wins
Remote employers want proof you can run operations without physical presence. Document the systems, workflows, and cross-functional processes you have built, including how they performed after you handed them off. Concrete artifacts like frameworks, playbooks, or org design work are more persuasive than job titles.
Target remote-first companies specifically
Companies that were built as remote-first organizations hire coos with a different mindset than companies that converted to remote after the fact. Prioritize firms whose entire operating model assumes distributed teams, because those roles are designed for remote leadership from the start.
Remote COO Jobs: Frequently Asked Questions
How do I get a remote coo job?
Remote coo roles go to candidates who can demonstrate strong async communication, documented operational results, and the ability to lead distributed teams without in-person oversight. Remote-first companies and VC-backed startups do most of the hiring here. What sets candidates apart is a clear record of building systems and processes that kept organizations running without constant hands-on management, along with comfort using async tools to align cross-functional teams.
Which companies hire remote coos?
Companies hiring remote coos right now include Abco Maintenance, IQVIA, and CVS Health, based on current remote listings on Migrate Mate as of August 2026. Remote coo roles are most common at remote-first technology firms, distributed SaaS companies, and growth-stage startups where operational leadership needs to function across multiple time zones and locations.
Can you get a remote coo job with no experience?
Yes, but remote entry-level coo roles are rare because remote work demands strong self-direction from day one, with no manager nearby to course-correct. Early paths include director-level or VP of Operations roles at small remote-first startups that promote quickly, or fractional coo work where you prove operational impact on a project basis. Showing documented results from leading distributed teams or building processes remotely opens doors faster than titles alone.
Do you need a degree for remote coo jobs?
Not always. Remote employers hiring coos weigh demonstrated operational leadership, the ability to build and run distributed teams, and measurable business outcomes far more heavily than a specific degree. A strong track of scaling operations, managing cross-functional remote teams, and driving efficiency across an organization will carry more weight with most remote-first companies than educational credentials alone.
Which industries hire the most remote coos?
Remote coo roles concentrate in Consulting & Professional Services, Technology & Software, and Healthcare & Medical Services, based on current remote listings on Migrate Mate as of August 2026. These sectors hire coos remotely because their teams are built across multiple locations from the start, making distributed operational leadership a core business need rather than an exception.
See All 270+ Remote COO Jobs
Find roles that match your experience and apply in just a few clicks.
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