Remote Customer Experience Banker Jobs
Remote customer experience banker jobs are in active demand across the U.S., with remote-first financial services firms and distributed banking teams hiring for roles in retail banking, digital lending, and consumer finance. Employers hiring remotely right now include Huntington Bank. See the openings below and apply to the ones that match your experience.
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Showing 5 of 100+ Remote Customer Experience Banker jobs
Description
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
- Providing excellent customer service and effectively resolving customer issues.
- Being proficient in understanding and educating customers on consumer deposit products.
- Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory policies and procedures.
- Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
- Other duties as assigned.
Basic Qualifications:
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
- 1 year or more in customer service in banking, financial services or goal driven retail sales.
- Cash handling skills. Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Workplace Type:
OfficeOur Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Description
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
- Providing excellent customer service and effectively resolving customer issues.
- Being proficient in understanding and educating customers on consumer deposit products.
- Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory policies and procedures.
- Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
- Other duties as assigned.
Basic Qualifications:
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
- 1 year or more in customer service in banking, financial services or goal driven retail sales.
- Cash handling skills. Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Workplace Type:
OfficeOur Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
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Find JobsWhat Employers Look For
The qualifications that appear most often in remote customer experience banker jobs.
- One to three years of retail banking or financial services customer-facing experience
- Active NMLS registration or eligibility to obtain one upon hire
- Demonstrated ability to meet cross-sell, referral, or product-opening goals
- Proficiency with core banking platforms and digital banking tools
- Associate or bachelor's degree in business, finance, or a related field
- Strong knowledge of deposit products, consumer loans, and account services
Tips for Your Remote Customer Experience Banker Job Search
Apply early to remote roles that fit
Migrate Mate lists remote customer experience banker openings from across the U.S. in one place. Check it regularly and apply directly to roles that match your background, since competitive remote openings at digital banks and fintech lenders fill quickly.
Show async communication skills up front
Remote customer experience bankers resolve issues through chat, email, and ticketing systems, not face-to-face. Mention specific platforms you've used, such as Zendesk or Salesforce Service Cloud, and give examples of written resolutions you've delivered without escalation.
Prove self-direction with measurable outcomes
Remote hiring managers want evidence you work without supervision. Quantify results from previous banking or customer service roles, such as first-contact resolution rates or customer satisfaction scores, to show you can operate independently in a distributed environment.
Prepare for video-first remote interviews
Remote customer experience banker interviews often include role-play scenarios conducted entirely over video. Practice walking through a difficult customer call on camera, check your audio quality and background, and be ready to demonstrate empathy and product knowledge without body language cues.
Remote Customer Experience Banker Jobs: Frequently Asked Questions
How do I get a remote customer experience banker job?
Target companies with established remote banking operations, such as online-only banks, fintech lenders, and digital credit unions with distributed service teams. Remote employers screen for strong written communication, comfort with digital banking platforms, and the ability to resolve customer issues independently without in-person support. Demonstrating experience with video calls, ticketing systems, and async workflows gives your application a clear edge over candidates without remote banking experience.
Which companies hire remote customer experience bankers?
Companies hiring remote customer experience bankers right now include Huntington Bank, based on current remote listings on Migrate Mate as of November 2026. These tend to be remote-first digital banks, fintech lenders, and distributed financial services firms that run customer-facing operations entirely online across multiple time zones.
Can you get a remote customer experience banker job with no experience?
Yes, but remote entry-level roles are harder to land because employers expect you to handle customer issues independently from day one without an in-person team nearby. Online-only banks and fintech startups are the most likely to hire entry-level remote candidates. Showing proficiency with digital communication tools, completing a banking or financial services course, and demonstrating self-directed problem-solving can substitute for direct experience.
Do you need a degree for remote customer experience banker jobs?
Not always. Many remote employers care more about demonstrated customer service skills, familiarity with banking products, and comfort working in digital environments than a specific degree. Candidates who can show results, such as resolved customer complaints, retention outcomes, or digital platform experience, are often competitive without a four-year degree, particularly at fintech firms and online lenders.
See All 100 Remote Customer Experience Banker Jobs
Find roles that match your experience and apply in just a few clicks.
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