Customer Experience Banker Jobs
Customer Experience Banker jobs are open across retail banking, credit unions, and community financial institutions, from entry-level teller to senior relationship banker, with specializations in personal banking, small business services, and digital banking support. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 111+ Customer Experience Banker jobs
Description
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
- Providing excellent customer service and effectively resolving customer issues.
- Being proficient in understanding and educating customers on consumer deposit products.
- Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory policies and procedures.
- Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
- Other duties as assigned.
Basic Qualifications:
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
- 1 year or more in customer service in banking, financial services or goal driven retail sales.
- Cash handling skills. Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Workplace Type:
OfficeOur Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Description
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
- Providing excellent customer service and effectively resolving customer issues.
- Being proficient in understanding and educating customers on consumer deposit products.
- Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory policies and procedures.
- Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
- Other duties as assigned.
Basic Qualifications:
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
- 1 year or more in customer service in banking, financial services or goal driven retail sales.
- Cash handling skills. Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Workplace Type:
OfficeOur Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Customer Experience Banker Jobs by Experience Level
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Find JobsWhat Employers Look For
The qualifications that appear most often in customer experience banker jobs.
- One to three years of retail banking or financial services customer-facing experience
- Active NMLS registration or eligibility to obtain one upon hire
- Demonstrated ability to meet cross-sell, referral, or product-opening goals
- Proficiency with core banking platforms and digital banking tools
- Associate or bachelor's degree in business, finance, or a related field
- Strong knowledge of deposit products, consumer loans, and account services
Tips for Your Customer Experience Banker Job Search
Tailor your resume to branch metrics
Customer experience banker roles reward measurable results. Highlight cross-selling ratios, customer satisfaction scores, or deposit growth figures from past positions. Generic teller or service experience won't stand out the way quantified branch performance does.
Earn your NMLS registration early
Many customer experience banker postings require an active NMLS registration for mortgage or consumer lending conversations. Getting registered before you apply removes a common conditional-offer hurdle and signals you're ready to open accounts and discuss loan products on day one.
Apply early to roles that fit
Migrate Mate lists customer experience banker openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your specialty
Filter for openings that specify your strongest area, whether that's small business banking, digital onboarding, or wealth referrals. A posting that names your niche signals the branch actually needs that skill, giving your application a sharper fit from the first screen.
Prepare a needs-based selling story
Interviewers for customer experience banker roles almost always ask you to walk through a time you identified a customer need and matched it to a product. Have two or three concrete examples ready that show discovery questions, the product you recommended, and the outcome.
Negotiate your incentive structure, not just base pay
Customer experience banker offers often include a branch incentive or referral bonus component. During the offer stage, ask how the incentive plan is structured and what top performers in the branch typically earn through it, so you understand the full compensation picture.
Customer Experience Banker Jobs: Frequently Asked Questions
How many customer experience banker jobs are remote?
About 100% of customer experience banker openings are fully remote or hybrid as of November 2026, with most in-person roles tied to branch locations. Sub-areas like digital banking support, phone-based relationship banking, and virtual financial coaching are the most likely to offer remote or hybrid arrangements.
How do you become a customer experience banker?
Start by building customer-facing experience in retail banking, credit unions, or financial services, even in a teller or personal banker role. Obtain your NMLS registration, which most employers require for lending conversations. Develop fluency with core banking systems and practice needs-based conversations that connect customers to deposit, loan, and investment products. Apply to branch roles that match your current skill level and ask to take on cross-sell or referral responsibilities to build a results record.
Can you get hired as a customer experience banker with little experience?
Yes, many institutions hire entry-level candidates into customer experience banker roles if you can demonstrate strong interpersonal skills, comfort with financial products, and a willingness to get NMLS registered. Customer service experience from any industry counts, and some banks offer structured onboarding programs specifically designed to bring newer candidates up to speed on branch sales and compliance.
What does the customer experience banker interview process look like?
Most customer experience banker interviews include an initial phone screen with a recruiter, followed by one or two in-person or video rounds with a branch manager or district leader. Expect behavioral questions about handling difficult customers, identifying financial needs, and meeting sales or referral goals. Some employers add a brief role-play scenario where you walk through opening an account or recommending a product to a simulated customer.
Where can I find and apply to customer experience banker jobs?
You can find and apply to customer experience banker jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that fit your experience level and specialization, then apply directly to each listing that matches what you're looking for.
See All 111+ Customer Experience Banker Jobs
Find roles that match your experience and apply in just a few clicks.
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