Remote Customer Experience Specialist Jobs
Remote customer experience specialist jobs are in active demand at remote-first firms, distributed SaaS teams, and customer-facing companies across e-commerce, fintech, and healthcare. Employers hiring remotely right now include Huntington Bank, Oanda, and LawnStarter. Scan the live roles below and apply to whichever ones fit.
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Description
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
- Providing excellent customer service and effectively resolving customer issues.
- Being proficient in understanding and educating customers on consumer deposit products.
- Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory policies and procedures.
- Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
- Other duties as assigned.
Basic Qualifications:
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
- 1 year or more in customer service in banking, financial services or goal driven retail sales.
- Cash handling skills. Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Workplace Type:
OfficeOur Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Description
Summary:
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
- Providing excellent customer service and effectively resolving customer issues.
- Being proficient in understanding and educating customers on consumer deposit products.
- Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
- Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory policies and procedures.
- Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
- Other duties as assigned.
Basic Qualifications:
- High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
Preferred Qualifications:
- 1 year or more in customer service in banking, financial services or goal driven retail sales.
- Cash handling skills. Comfort with technology such as mobile services and online banking services.
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
Workplace Type:
OfficeOur Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
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Find JobsRemote Customer Experience Specialist Job Market
Who's Hiring
- Huntington Bank100
- Oanda5
- LawnStarter5
- ALLACCESS VOICES3A
- Pacvue2
Top Industries Hiring
- Energy
- Hospitality & Tourism
- Technology & Software
What Employers Look For
The qualifications that appear most often in remote customer experience specialist jobs.
- 2+ years of customer-facing support or success experience in a professional setting
- Proficiency with CRM platforms and support ticketing systems
- Strong written and verbal communication skills with proven de-escalation ability
- Experience analyzing customer satisfaction data such as CSAT, NPS, or CSAT scores
- Ability to collaborate cross-functionally with product, sales, and operations teams
- Associate or bachelor's degree in business, communications, or a related field
Tips for Your Remote Customer Experience Specialist Job Search
Apply early to remote roles that fit
Migrate Mate lists remote customer experience specialist openings from across the U.S. in one place. Search by role, find listings that match your background, and apply directly before postings close.
Show async communication skills upfront
Remote customer experience employers screen for written clarity before everything else. Write your cover letter and any application materials the way you'd handle a real customer message: direct, professional, and fully self-contained without a follow-up call needed.
Demonstrate remote tools in your resume
Call out the platforms you've used: help desk software like Zendesk or Freshdesk, live chat tools, and CRM systems. Remote teams want to know you can operate their stack from day one without hand-holding.
Prepare for async interview stages
Many remote-first companies use recorded video screens or written assessments before a live interview. Practice answering customer scenario questions in writing and on camera so your communication reads as clearly as it sounds.
Remote Customer Experience Specialist Jobs: Frequently Asked Questions
How do I get a remote customer experience specialist job?
Target remote-first companies and distributed teams in sectors like SaaS, e-commerce, and fintech, where customer experience specialists work fully remotely by default. Remote employers screen heavily for written communication, self-direction, and async problem-solving, so your application materials should show those skills clearly. Concrete examples of handling customer issues independently, without a manager nearby, give you a real edge.
Which companies hire remote customer experience specialists?
Employers currently hiring remote customer experience specialists include Huntington Bank, Oanda, and LawnStarter, per current remote listings on Migrate Mate as of November 2026. Remote-first software companies, distributed e-commerce brands, and tech-enabled healthcare platforms make up a large share of the hiring, since their teams and customers are already spread across time zones.
Can you get a remote customer experience specialist job with no experience?
Yes, but remote entry-level roles are harder to land because you're expected to work independently from day one without in-office support. Smaller remote-first startups and e-commerce companies are your best targets. Show employers what you can do through volunteer customer support work, freelance client projects, or a written case study that demonstrates how you'd resolve a real customer problem.
Do you need a degree for remote customer experience specialist jobs?
Not always. Remote employers in this role weight demonstrated skills, clear written communication, and a history of resolving customer issues more heavily than a specific credential. Showing measurable results, such as customer satisfaction scores or retention outcomes you contributed to, carries more weight than a diploma in many remote hiring decisions.
Which industries hire the most remote customer experience specialists?
The sectors hiring the most remote customer experience specialists are Energy, Hospitality & Tourism, and Technology & Software, based on current remote listings on Migrate Mate as of November 2026. These industries rely on distributed teams to serve customers across multiple regions and time zones, making remote customer experience specialists a core part of their operations.
See All 175+ Remote Customer Experience Specialist Jobs
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