Remote Customer Service and Logistics Manager Jobs
Remote customer service and logistics manager jobs are open across e-commerce, third-party logistics, retail, and supply chain technology, with distributed teams at remote-first companies handling everything from customer escalations to fulfillment coordination. Employers hiring remotely right now include Ryder System and Inseego. See the openings below and apply to the ones that match your experience.
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Job Description :
Schedule: Sun-Thurs 8PM-5AM
Remote position with some travel, not consistent, to customer locations for training
MOVE YOUR CAREER FORWARD WITH RYDER!
If you are up to the challenge, Apply Now to work for one of the largest and most respected names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!
Summary
The Manager Customer Logistics will oversee the day-to-day operations within an assigned function, and is responsible for all aspects of Operations and Account Management . Mainly responsible for the leadership of direct reports as well as the attainment of daily operational goals within his/her assigned functional area.
In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options and performance-based annual cost of living increases, we are proud to offer:
- Comprehensive training and the ability to continue your professional development
- Regional and local Ryder resources to help guide and support as we grow this offering.
- The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide.
- Additional day of Paid Time Off for Military Veterans.
We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. If you possess a strong work ethic and a burning desire to succeed and grow your career, then we have an opportunity for YOU!
You MUST be willing to commit yourself to align with our core values: Trust, Innovation, Expertise, Collaboration and Safety. The ability to embrace and utilize Technology as part of your daily routine is crucial.
In addition, YOU are the management and professional representative of the Ryder organization.
If your work experience and/or education aligns with the Requirements and Responsibilities listed below, APPLY NOW!!
Essential Functions
- Customer service satisfaction and expectation management
- Staffing performance management and development of exempt and non-exempt employees
- Manage day-to-day planning and scheduling
- Health and Safety Management
- State/Local/Federal regulations compliance
Additional Responsibilities
- Performs other duties as assigned.
Skills and Abilities
- Ability to work within international functional teams
- High level analytical ability where problems are unusual and difficult
- Demonstrated technical and professional skills in job-related area
- Off shift support in the event of critical customer network disruption or crisis
- Makes decisions in a a timely manner
- Strong oral and written communications skills
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Ability to work independently and as a member of a team
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Capable of multi-tasking, highly organized, with excellent time management skills
- Detail oriented with excellent follow-up practices
- Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required advanced required
- Logistics industry knowledge advanced required
- Knowledge and understanding of Customer/Company local and Federal regulations advanced required
- Fundamental knowledge of Supply Chain Management components intermediate required
- Strong knowledge of Manufacturing and Production advanced required
Qualifications
- H.S. diploma/GED required
- Bachelor's degree in Business, Logistics, Supply Chain preferred
- Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
- One (1) year or more direct supervisory/leadership experience required
- Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required
- Logistics industry knowledge advanced required
- Knowledge and understanding of Customer/Company local and Federal regulations. advanced required
- Fundamental knowledge of Supply Chain Management components. intermediate required
- Strong knowledge of Manufacturing and Production advanced required
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
\#FB
\#INDexempt
\#LI-RB
Job Category: Logistics
Our Culture & Commitment :
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
$70K
Maximum Pay Range:
$75K
Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd
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Find JobsRemote Customer Service and Logistics Manager Job Market
Who's Hiring


Top Industries Hiring
- Media & Entertainment
What Employers Look For
The qualifications that appear most often in remote customer service and logistics manager jobs.
- 3-5 years of experience in logistics operations, supply chain, or customer service management
- Proficiency with warehouse management systems and order management platforms
- Demonstrated ability to lead cross-functional teams across service and fulfillment
- Strong analytical skills for tracking KPIs like on-time delivery and customer satisfaction scores
- Bachelor's degree in business, supply chain management, or a related field
- Experience with continuous improvement methodologies such as Lean or Six Sigma
Tips for Your Remote Customer Service and Logistics Manager Job Search
Apply early to remote roles that fit
Migrate Mate lists remote customer service and logistics manager openings from across the U.S. in one place, so you can find roles that match your experience and apply directly without sorting through unrelated postings.
Show async coordination skills upfront
Remote employers want proof you can manage customer issues and logistics workflows without real-time check-ins. Add specific examples to your resume of resolving escalations or coordinating fulfillment through written channels like email, ticketing systems, or Slack.
Name the platforms you work in
Remote hiring managers scan for tools before reading job titles. Call out your experience with Zendesk, Salesforce Service Cloud, transportation management systems, or warehouse management platforms by name in both your resume and your application.
Prepare for a remote operations interview
Remote customer service and logistics manager interviews focus on how you handle time zone differences, cross-functional coordination, and customer escalations without in-person support. Prepare concrete examples of decisions you made independently and how you documented the outcome for a distributed team.
Remote Customer Service and Logistics Manager Jobs: Frequently Asked Questions
How do I get a remote customer service and logistics manager job?
Remote employers in this role screen heavily for self-direction, clear written communication, and the ability to coordinate across time zones without constant supervision. Companies most likely to hire remotely include e-commerce brands, third-party logistics providers, and SaaS platforms with distributed operations teams. Candidates who can show experience managing customer issues and logistics workflows asynchronously, using tools like Zendesk, Salesforce, or a transportation management system, stand out from applicants with comparable in-office backgrounds.
Which companies hire remote customer service and logistics managers?
Employers currently hiring remote customer service and logistics managers include Ryder System and Inseego, per current remote listings on Migrate Mate as of November 2026. Remote-first e-commerce companies, third-party logistics firms, and supply chain technology platforms make up the largest share of these openings, often running fully distributed operations teams across multiple time zones.
Can you get a remote customer service and logistics manager job with no experience?
Yes, but remote entry-level roles in this field are harder to land because you're expected to operate independently from day one without on-site mentorship. E-commerce startups and small logistics companies are most likely to hire entry-level candidates remotely. You can strengthen your case by showing proficiency in customer support or order management tools, documenting any freelance or project-based logistics coordination work, and demonstrating strong written communication skills in your application materials.
Do you need a degree for remote customer service and logistics manager jobs?
Not always. Many remote employers weigh demonstrated logistics coordination experience, familiarity with supply chain or customer service platforms, and measurable results, such as improved fulfillment accuracy or reduced escalation rates, over a formal degree. A bachelor's in business, supply chain, or operations does help at mid-size and enterprise employers, but smaller remote-first companies often prioritize proven workflow management skills and the ability to work independently.
Which industries hire the most remote customer service and logistics managers?
Most remote customer service and logistics manager openings sit in Media & Entertainment, per current remote listings on Migrate Mate as of November 2026. These sectors rely on distributed operations teams that manage customer-facing service and backend fulfillment simultaneously, making the role a natural fit for fully remote or hybrid-remote team structures.
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