Logistics Manager Jobs
Logistics Manager jobs are open across retail, manufacturing, e-commerce, healthcare, and third-party logistics, at every level from supervisor to director, with specializations in supply chain, warehouse operations, and transportation management. Find a role that fits from the openings below and apply directly.
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Customer Operations Manager – Logistics & Installations
Company: Solbasium
Location: San Marcos, California
Position: Full-time, on-site
Compensation: $80,000–$100,000 annually, depending on experience, plus performance bonuses
About Solbasium
Solbasium develops premium recovery and wellness equipment designed for homes, health and wellness businesses, professional athletes, medical and performance facilities, and commercial operators.
Our equipment includes advanced red-light therapy systems and other large-format wellness products that require careful preparation, freight coordination, installation planning, and ongoing customer support.
We are growing quickly and are hiring a dependable, highly organized Customer Operations Manager to own the customer experience from confirmed order through successful delivery and installation.
The Role
This is a hands-on customer operations position combining customer service, logistics, installation coordination, order management, quality control, and occasional warehouse support.
You will be responsible for ensuring that customers receive accurate updates, orders are prepared correctly, shipments contain every required component, and installations are properly coordinated.
A major part of this role involves communicating with customers whose orders may have changed or experienced delays. You must be able to confidently handle difficult conversations, provide accurate information, establish clear next steps, and maintain customer trust without needing constant direction.
This is not a desk-only position. You must be willing to assist with equipment preparation, inspect outgoing orders, help load or unload shipments when necessary, and occasionally operate a forklift.
Key ResponsibilitiesCustomer Service and Order Communication
- Own customer communication after an order is confirmed through delivery and installation.
- Provide customers with regular, proactive updates.
- Professionally handle customers experiencing shipping, manufacturing, or installation delays.
- Respond promptly to customer calls, emails, and service requests.
- Communicate accurate information without making unconfirmed promises.
- Take ownership of problems and follow them through to resolution.
- Maintain customer notes and communications in company-approved systems.
- Use the company-issued phone and approved communication channels for customer interactions.
- Follow up with customers after delivery and installation.
- Escalate serious issues appropriately while independently resolving routine matters.
Shipment and Installation Coordination
- Coordinate freight shipments, deliveries, and installations.
- Schedule and communicate with company technicians and outside service providers.
- Confirm customer addresses, contact information, delivery requirements, and installation dates.
- Verify doorway dimensions, access routes, stairs, elevators, site conditions, and other installation requirements.
- Confirm electrical and site-readiness requirements before equipment is shipped.
- Ensure technicians receive the correct address, customer information, equipment details, parts, and installation instructions.
- Track shipments and proactively address delays or delivery problems.
- Prioritize orders based on customer commitments, readiness, and business urgency.
Equipment Preparation and Quality Control
- Work with the company’s equipment prepper to ensure orders are prepared correctly and on schedule.
- Assist with equipment preparation when needed.
- Complete a final pre-shipment inspection and checklist for every order.
- Confirm that equipment is undamaged and ready for delivery.
- Verify that all required manuals, hardware, screws, cables, controllers, power supplies, PEMF components, accessories, and other materials are included.
- Prevent incomplete or damaged orders from leaving the warehouse.
- Document shipment contents and equipment condition before dispatch.
Inventory and Warehouse Support
- Maintain accurate inventory records for equipment, replacement parts, accessories, hardware, and shipping materials.
- Monitor stock levels and initiate purchase requests before inventory runs out.
- Receive and inspect incoming inventory.
- Help organize equipment and parts in the warehouse.
- Assist with loading and unloading large equipment when necessary.
- Safely operate a forklift as required.
- Follow warehouse, equipment-handling, and workplace safety procedures.
What Success Looks Like
A successful person in this role:
- Keeps customers informed without being chased.
- Handles frustrated customers calmly and professionally.
- Ensures orders leave complete, accurate, and undamaged.
- Prevents avoidable installation failures.
- Provides technicians with everything required to complete an installation.
- Maintains accurate inventory and reorders parts before shortages occur.
- Identifies problems early and presents solutions.
- Takes responsibility when something goes wrong.
- Independently handles normal operational decisions.
- Reduces customer escalations and last-minute emergencies for company leadership.
Performance Bonuses
This position is eligible for performance bonuses based on measurable results, which may include:
- Customer communication completed on schedule.
- Shipment accuracy and completeness.
- Successful installations.
- Reduction in avoidable return trips or corrective service calls.
- Customer satisfaction and post-installation feedback.
- Inventory accuracy.
- Timely shipment and installation coordination.
- Accurate documentation and expense reporting.
- Overall operational execution.
Bonuses are based on successful outcomes, not simply the number of orders shipped. An order is considered successfully completed when it is delivered with the required components, properly coordinated, accurately documented, and installed without preventable operational issues.
Required Qualifications
- Experience in customer operations, logistics, field service, installation coordination, service advising, equipment delivery, or a related position.
- Excellent telephone and written communication skills.
- Demonstrated ability to deal professionally with upset or frustrated customers.
- Strong organization and attention to detail.
- Ability to manage multiple orders, customers, shipments, and deadlines simultaneously.
- Ability to establish priorities without requiring constant direction.
- Strong problem-solving skills and sound judgment.
- Willingness to work hands-on in a warehouse environment.
- Ability to safely lift and move reasonable equipment, parts, and shipping materials as required.
- Forklift operating experience or willingness and ability to complete employer-provided forklift training and evaluation.
- Comfortable learning the technical requirements and components of Solbasium products.
- Reliable attendance and punctuality.
- Valid driver’s license and reliable transportation.
- Ability to work full-time on-site in San Marcos.
Preferred Experience
Experience in one or more of the following is strongly preferred:
- Medical or wellness equipment
- Commercial fitness equipment
- Appliance delivery and installation
- Automotive service advising
- Field-service coordination
- Freight and logistics
- HVAC, construction, or trade-service scheduling
- High-value furniture or equipment delivery
- Warehouse and inventory operations
- Customer support involving technical or physical products
The Right Person
You may be a strong fit if you naturally use checklists, verify information before acting, communicate bad news directly and professionally, and take pride in making sure nothing gets missed.
You will not be successful in this role if you avoid difficult customer conversations, wait to be reminded about deadlines, blame others when problems occur, or need leadership to make every routine decision.
Schedule
This is a full-time, on-site position based at our San Marcos facility. Normal working hours will be established during the hiring process. Some schedule flexibility may occasionally be required around major deliveries or installations.
Benefits
- Competitive base compensation
- Performance bonus opportunity
- Paid time off
- Company-provided equipment and communication tools
- Training on Solbasium products and operating procedures
- Opportunity to grow with a rapidly developing wellness technology company
- Potential advancement into senior customer operations or broader operational leadership
How to Apply
Please submit your résumé along with a brief response addressing the following:
- Describe a time you personally handled an angry customer whose order or service was delayed.
- Explain how you would verify that a large equipment order is complete before it leaves the warehouse.
- Describe a work mistake you made, how you communicated it, and what you did to correct it.
- Confirm whether you have forklift experience or are willing to complete forklift training.
- Confirm that you can work full-time on-site in San Marcos, California.
Solbasium is an equal opportunity employer. Employment decisions are based on qualifications, performance, business requirements, and the ability to perform the essential functions of the position.
Pay: $75,000.00 - $100,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- Describe a time you personally handled an angry customer whose order or service was delayed.
- Explain how you would verify that a large equipment order is complete before it leaves the warehouse.
- Describe a work mistake you made, how you communicated it, and what you did to correct it.
- Confirm whether you have forklift experience or are willing to complete forklift training.
- Confirm that you can work full-time on-site in San Marcos, California.
Education:
- High school or equivalent (Required)
Language:
- English (Required)
Ability to Commute:
- San Marcos, CA 92078 (Required)
Work Location: In person
Customer Operations Manager – Logistics & Installations
Company: Solbasium
Location: San Marcos, California
Position: Full-time, on-site
Compensation: $80,000–$100,000 annually, depending on experience, plus performance bonuses
About Solbasium
Solbasium develops premium recovery and wellness equipment designed for homes, health and wellness businesses, professional athletes, medical and performance facilities, and commercial operators.
Our equipment includes advanced red-light therapy systems and other large-format wellness products that require careful preparation, freight coordination, installation planning, and ongoing customer support.
We are growing quickly and are hiring a dependable, highly organized Customer Operations Manager to own the customer experience from confirmed order through successful delivery and installation.
The Role
This is a hands-on customer operations position combining customer service, logistics, installation coordination, order management, quality control, and occasional warehouse support.
You will be responsible for ensuring that customers receive accurate updates, orders are prepared correctly, shipments contain every required component, and installations are properly coordinated.
A major part of this role involves communicating with customers whose orders may have changed or experienced delays. You must be able to confidently handle difficult conversations, provide accurate information, establish clear next steps, and maintain customer trust without needing constant direction.
This is not a desk-only position. You must be willing to assist with equipment preparation, inspect outgoing orders, help load or unload shipments when necessary, and occasionally operate a forklift.
Key ResponsibilitiesCustomer Service and Order Communication
- Own customer communication after an order is confirmed through delivery and installation.
- Provide customers with regular, proactive updates.
- Professionally handle customers experiencing shipping, manufacturing, or installation delays.
- Respond promptly to customer calls, emails, and service requests.
- Communicate accurate information without making unconfirmed promises.
- Take ownership of problems and follow them through to resolution.
- Maintain customer notes and communications in company-approved systems.
- Use the company-issued phone and approved communication channels for customer interactions.
- Follow up with customers after delivery and installation.
- Escalate serious issues appropriately while independently resolving routine matters.
Shipment and Installation Coordination
- Coordinate freight shipments, deliveries, and installations.
- Schedule and communicate with company technicians and outside service providers.
- Confirm customer addresses, contact information, delivery requirements, and installation dates.
- Verify doorway dimensions, access routes, stairs, elevators, site conditions, and other installation requirements.
- Confirm electrical and site-readiness requirements before equipment is shipped.
- Ensure technicians receive the correct address, customer information, equipment details, parts, and installation instructions.
- Track shipments and proactively address delays or delivery problems.
- Prioritize orders based on customer commitments, readiness, and business urgency.
Equipment Preparation and Quality Control
- Work with the company’s equipment prepper to ensure orders are prepared correctly and on schedule.
- Assist with equipment preparation when needed.
- Complete a final pre-shipment inspection and checklist for every order.
- Confirm that equipment is undamaged and ready for delivery.
- Verify that all required manuals, hardware, screws, cables, controllers, power supplies, PEMF components, accessories, and other materials are included.
- Prevent incomplete or damaged orders from leaving the warehouse.
- Document shipment contents and equipment condition before dispatch.
Inventory and Warehouse Support
- Maintain accurate inventory records for equipment, replacement parts, accessories, hardware, and shipping materials.
- Monitor stock levels and initiate purchase requests before inventory runs out.
- Receive and inspect incoming inventory.
- Help organize equipment and parts in the warehouse.
- Assist with loading and unloading large equipment when necessary.
- Safely operate a forklift as required.
- Follow warehouse, equipment-handling, and workplace safety procedures.
What Success Looks Like
A successful person in this role:
- Keeps customers informed without being chased.
- Handles frustrated customers calmly and professionally.
- Ensures orders leave complete, accurate, and undamaged.
- Prevents avoidable installation failures.
- Provides technicians with everything required to complete an installation.
- Maintains accurate inventory and reorders parts before shortages occur.
- Identifies problems early and presents solutions.
- Takes responsibility when something goes wrong.
- Independently handles normal operational decisions.
- Reduces customer escalations and last-minute emergencies for company leadership.
Performance Bonuses
This position is eligible for performance bonuses based on measurable results, which may include:
- Customer communication completed on schedule.
- Shipment accuracy and completeness.
- Successful installations.
- Reduction in avoidable return trips or corrective service calls.
- Customer satisfaction and post-installation feedback.
- Inventory accuracy.
- Timely shipment and installation coordination.
- Accurate documentation and expense reporting.
- Overall operational execution.
Bonuses are based on successful outcomes, not simply the number of orders shipped. An order is considered successfully completed when it is delivered with the required components, properly coordinated, accurately documented, and installed without preventable operational issues.
Required Qualifications
- Experience in customer operations, logistics, field service, installation coordination, service advising, equipment delivery, or a related position.
- Excellent telephone and written communication skills.
- Demonstrated ability to deal professionally with upset or frustrated customers.
- Strong organization and attention to detail.
- Ability to manage multiple orders, customers, shipments, and deadlines simultaneously.
- Ability to establish priorities without requiring constant direction.
- Strong problem-solving skills and sound judgment.
- Willingness to work hands-on in a warehouse environment.
- Ability to safely lift and move reasonable equipment, parts, and shipping materials as required.
- Forklift operating experience or willingness and ability to complete employer-provided forklift training and evaluation.
- Comfortable learning the technical requirements and components of Solbasium products.
- Reliable attendance and punctuality.
- Valid driver’s license and reliable transportation.
- Ability to work full-time on-site in San Marcos.
Preferred Experience
Experience in one or more of the following is strongly preferred:
- Medical or wellness equipment
- Commercial fitness equipment
- Appliance delivery and installation
- Automotive service advising
- Field-service coordination
- Freight and logistics
- HVAC, construction, or trade-service scheduling
- High-value furniture or equipment delivery
- Warehouse and inventory operations
- Customer support involving technical or physical products
The Right Person
You may be a strong fit if you naturally use checklists, verify information before acting, communicate bad news directly and professionally, and take pride in making sure nothing gets missed.
You will not be successful in this role if you avoid difficult customer conversations, wait to be reminded about deadlines, blame others when problems occur, or need leadership to make every routine decision.
Schedule
This is a full-time, on-site position based at our San Marcos facility. Normal working hours will be established during the hiring process. Some schedule flexibility may occasionally be required around major deliveries or installations.
Benefits
- Competitive base compensation
- Performance bonus opportunity
- Paid time off
- Company-provided equipment and communication tools
- Training on Solbasium products and operating procedures
- Opportunity to grow with a rapidly developing wellness technology company
- Potential advancement into senior customer operations or broader operational leadership
How to Apply
Please submit your résumé along with a brief response addressing the following:
- Describe a time you personally handled an angry customer whose order or service was delayed.
- Explain how you would verify that a large equipment order is complete before it leaves the warehouse.
- Describe a work mistake you made, how you communicated it, and what you did to correct it.
- Confirm whether you have forklift experience or are willing to complete forklift training.
- Confirm that you can work full-time on-site in San Marcos, California.
Solbasium is an equal opportunity employer. Employment decisions are based on qualifications, performance, business requirements, and the ability to perform the essential functions of the position.
Pay: $75,000.00 - $100,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Application Question(s):
- Describe a time you personally handled an angry customer whose order or service was delayed.
- Explain how you would verify that a large equipment order is complete before it leaves the warehouse.
- Describe a work mistake you made, how you communicated it, and what you did to correct it.
- Confirm whether you have forklift experience or are willing to complete forklift training.
- Confirm that you can work full-time on-site in San Marcos, California.
Education:
- High school or equivalent (Required)
Language:
- English (Required)
Ability to Commute:
- San Marcos, CA 92078 (Required)
Work Location: In person
Logistics Manager Jobs by Experience Level
Top Cities Hiring Logistics Managers
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Find Logistics Manager JobsLogistics Manager Job Market
Who's Hiring
- Ryder System45
- Amazon29
- TikTok16
- Astrion9
- Academy Sports + Outdoors9
Top Industries Hiring
- Technology & Software28
- Retail13
- Manufacturing12
- Electronics & Hardware11
- Distribution & Wholesale11
What Employers Look For
The qualifications that appear most often in logistics manager jobs.
- 5 or more years of experience in logistics, supply chain, or operations management
- Proficiency with warehouse management systems such as SAP, Oracle, or Manhattan Associates
- Demonstrated experience managing carrier relationships and freight cost negotiations
- Bachelor's degree in supply chain, business, industrial engineering, or a related field
- APICS CSCP or CPIM certification or progress toward certification
- Ability to analyze KPIs including on-time delivery, fill rate, and inventory accuracy
Tips for Your Logistics Manager Job Search
Quantify your operational impact clearly
Hiring managers want to see throughput numbers, cost reductions, and fulfillment rates you've owned. Replace vague statements like 'improved efficiency' with specifics: how many SKUs you managed, how large a team you led, and what your on-time delivery rate looked like.
Match your resume to each posting's freight mode
A role focused on truckload brokerage reads very differently from one centered on last-mile delivery or ocean freight. Tailor your bullet points so the mode you have most experience in leads, rather than burying it under generic logistics language.
Apply early to roles that fit
Migrate Mate lists logistics manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target mid-size 3PLs alongside large shippers
Enterprise shippers receive high application volumes, but regional third-party logistics providers often move faster and give you broader ownership of carrier relationships, budgets, and process improvement. Both are worth pursuing, so don't filter one out entirely.
Prepare case studies for the operations interview
Logistics manager interviews frequently include scenario questions about a carrier going dark, a warehouse bottleneck, or a sudden volume spike. Walk in with two or three real situations where you diagnosed the problem, acted under pressure, and can explain the outcome.
Negotiate scope, not just compensation
Once you have an offer, ask which budget lines you'll own, whether you'll manage direct reports from day one, and what the growth path looks like. Logistics roles vary enormously in actual authority, and clarifying scope protects you from a title that overpromises.
Logistics Manager Jobs: Frequently Asked Questions
Which companies are hiring the most logistics managers?
The companies hiring the most logistics managers right now include Ryder System, Amazon, and TikTok, with the largest share of openings in Texas, California, and New York, based on current listings on Migrate Mate as of August 2026. Demand is consistently strong across e-commerce fulfillment, retail distribution, and third-party logistics providers.
How many logistics manager jobs are remote?
About 22% of logistics manager openings are fully remote or hybrid as of August 2026, reflecting the hands-on nature of most operational roles. Sub-areas with the highest remote availability tend to be transportation procurement, freight brokerage coordination, and supply chain analytics rather than warehouse or distribution center management.
How do you become a logistics manager?
Most logistics managers start in coordinator, analyst, or supervisor roles and build up from there. Earning a degree in supply chain, business, or industrial engineering strengthens your candidacy, and certifications like APICS CPIM signal technical credibility. Hands-on experience owning a process, managing carriers, or leading a small team is what typically moves candidates from contributor to manager level.
Can you get a logistics manager job with little experience?
Breaking in at the manager level without direct experience is difficult, but not impossible if you can show operational ownership in a related role. Candidates who have supervised shifts, coordinated freight for a small business, or managed inventory as part of a broader operations job often make the transition. Targeting smaller companies or regional distributors gives you a better shot than going straight for enterprise employers.
What does the logistics manager interview process look like?
Most logistics manager interviews run two to four rounds. An initial screening with HR or a recruiter is typically followed by a deeper conversation with the hiring manager focused on your operational background and metrics. Later rounds often include a panel with cross-functional stakeholders in procurement, finance, or warehouse operations, and some employers add a case study or scenario exercise to assess your problem-solving approach.
Where can I find and apply to logistics manager jobs?
You can find and apply to logistics manager jobs on Migrate Mate, which lists current openings from across the United States. Find the roles that fit your experience and the freight mode or industry you want to work in, then apply directly to each listing.
See All 822+ Logistics Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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