Assistant Property Manager Jobs

Job Overview
Home City Development, Inc. is seeking experienced LIHTC Property Management professionals to join our growing team as an Assistant Property Manager.

Home City is a mission-driven, regional affordable housing owner and developer in Western Massachusetts expanding its internal property management platform as part of a broader organizational transformation to become a fully integrated housing organization. The organization owns and manages a diversified portfolio of multifamily, scattered-site, supportive housing, and adaptive re-use properties totaling 660 units, with additional units in development.

The organization is committed to operational excellence, regulatory compliance, financial sustainability, and high-quality resident services. This is an opportunity to be part of building a best-in-class affordable housing management platform.

Position Overview

The Property Management Team is responsible for the day-to-day property workflow: leasing, applications, waitlists, move-ins, move-outs, recertification, and overall resident experience across the organization's affordable housing portfolio.

The Assistant Property Manager supports the day-to-day activities at their assigned property and works closely with the Property Manager.

This role report to the Property Manager and Director of Property Management and work collaboratively with compliance, asset management, maintenance, and resident services teams.

The Assistant Property Manager plays an important role in assisting with leasing, rent collection, resident communication, administrative operations, compliance coordination, and property-level reporting. This position requires strong organization, follow-through, communication, and a commitment to providing high-quality services to residents.

Responsibilities
Property Operations

• Assist the Property Manager with the day-to-day operations of assigned property(ies), including resident relations.
• Support leasing activities, including responding to inquiries, coordinating applications, conducting property and unit tours, and assisting with lease-up and vacancy management.
• Maintain and update property waitlists in accordance with applicable policies and regulatory agreements.
• Assist with lease executions, move-ins, move-outs, transfers, and other resident interactions.
• Assist with processing payments, notices, and other collection-related documentation in accordance with organizational policies.

Compliance & Regulatory Requirements

• Work closely with the Property Manager and Compliance Department to support compliance with LIHTC, Section 8, and other rental assistance programs, Fair Housing requirements, and applicable affordable housing regulations.
• Assist in the collection of required resident documentation for initial certifications, and annual recertifications.
• Assist with preparation for management reviews, file audits, regulatory inspections, and other compliance monitoring activities.
• Follow established policies and procedures related to Fair Housing, reasonable accommodations, VAWA, EIV, and other applicable program requirements.

Resident Relations

• Serve as a professional, accessible, and responsive point of contact for residents.
• Respond to resident questions, concerns, and service needs and appropriately escalate matters requiring Property Manager or senior management involvement.
• Assist with resident notices, correspondences, meetings, and other property communcation.
• Help foster safe, respectful, and welcoming communities while maintaining appropriate professional boundaries and consistent enforcement of property policies.
• Support resident engagement initiatives.

Teamwork & Collaboration

• Promote a culture of accountability, communication, performance, and collaboration.
• Work collaboratively with Property Management, Maintenance, Resident Services, Fiannce, and other Home City Development departments.
• Maintain timely and professional communication with supervisors, coworkers, residents, vendors, and community partners.
• Demonstrate accountability for assigned responsibilities, deadlines, and follow-through.
• Perform other duties as assigned to support property operations and organizational needs.

Qualifications

Property Manager ($25 to $27/hour)

• 1-3 years of property management experience in affordable housing, property management, leasing, resident services, or a related field preferred.
• Strong knowledge of LIHTC and multi-layer subsidy programs.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and resident needs.
• Strong written and verbal communication and customer service skills.
• Ability to handle sensitive resident and organizational information with professionalism and confidentiality.

Preferred Qualifications

• Experience with property management software such as RealPage/OneSite or comparable property management software.
• Knowledge of LIHTC programs, Section 8 housing regulations, Fair Housing laws, EIV, and landlord-tenant law.
• Direct experience working in affordable housing in Massachusetts.

Employee Benefit Summary

• 36 Hour Work Week
• PTO: 20 days + Sick Time: 40 Hours
• 12 Paid Holidays Plus 2 Floating Holidays
• Health, Dental, Vision, and Life Insurance Offered
• 401K w/ Employer Match
• Many more!

The organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $25.00 - $27.00 per hour

Application Question(s):

• Please indicate if you have LIHTC experience.

Work Location: In person