Remote Director of Administrative Services Jobs
Remote director of administrative services jobs are open across the U.S. at remote-first firms, distributed teams, and organizations in sectors like healthcare, technology, and professional services. Employers hiring remotely right now include Emory University, Commonwealth of Pennsylvania, and New York City Department of Health and Mental Hygiene. Scan the live roles below and apply to whichever ones fit.
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Job Overview
Client Experience Manager
Farmers Insurance-Chris Castanza Agency | Service and Retention Team
Position Overview
As part of our Service & Retention Team, you will serve on the front line of customer service within our growing insurance agency and oversee daily operations. As part of our Inside Sales Team, you will build and maintain strong relationships with current, future, and past clients while helping ensure their insurance needs are fully protected.
This role is focused on client retention, policy reviews, onboarding, relationship management, and identifying opportunities to improve coverage through cross-selling and account development. You will play a critical role in helping clients understand the value of partnering with our agency while supporting our mission to provide exceptional service and industry-leading retention.
We pride ourselves on being a one-stop shop for insurance solutions, offering Home, Auto, Life, Health, and Specialty insurance products to meet every stage of our clients' lives.
Salary Range: $40,000.00 - $70,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)Health Insurance
Mon-Fri Schedule
Hands on Training
Retirement Plan
Career Growth Opportunities
Work from Home
Paid Holidays
Requirements
*Must have a current property and casualty license*
A Day in the Life
As a Client Experience Manager, you are the backbone of an agency managing a $15M+ book of business.
Each day includes reviewing client policies, taking inbound calls, and proactively reaching out to clients to help resolve or enhance their insurance needs. Responsibilities may include:
Adding or updating coverages
Assisting with claims processes
Sending policy documents
Shopping policies with different carriers
Conducting policy reviews
Identifying opportunities for additional protection
You will also play a key role in onboarding new clients from our sales teams, ensuring their transition into our agency is smooth and stress-free.
Through onboarding, account reviews, referrals, online quote requests, and outreach to current and former customers, you will help uncover new opportunities while strengthening existing relationships.
This position directly supports our mission to become not only the best insurance agency in the Kansas City area, but one of the best in the country.
Qualifications
- Strong communication and relationship-building skills
- Ability to multitask and manage a high volume of client interactions
- Detail-oriented with strong organizational skills
- Self-motivated with a desire to grow within a fast-paced environment
- Licensed insurance experience is required
Why Join Us?
Be part of a rapidly expanding agency with significant growth opportunities
Join a supportive and energetic team culture
Opportunity to grow within a high-performing insurance organization
Help make a meaningful impact on clients' lives every day
Get in on the ground floor of an agency growing by the day
Benefits:
Competitive salary plus performance incentives- Base salary of $36,000 with a 6% commission on premiums and bonus opportunities
Health insurance contribution plan
Paid time off and 5.5 holidays
Retirement plan options
Licensing and professional development support
Positive and collaborative team culture
Work Environment
The role involves regular interaction with clients, insurance carriers, and internal team members in a professional in office setting
Responsibilities
Key Responsibilities
Client Relationship Management
- Build and maintain long-term relationships with current, future, and past clients
- Reach out to clients regarding policy renewals, updates, corrections, and coverage reviews
- Handle inbound and outbound client communications with professionalism and urgency
- Assist clients with claims support, documentation requests, billing concerns, and policy changes
- Deliver a high-level client experience that strengthens loyalty and retention
Policy Reviews & Coverage Solutions
- Review existing client policies to identify gaps in coverage and recommend solutions
- Cross-sell and upsell additional insurance products based on client needs
- Shop policies across carriers to ensure clients receive the best possible coverage and value
- Support agency retention goals by proactively managing accounts and strengthening relationships
New Client Onboarding
- Onboard new clients from our Outside Sales and Commercial Teams
- Review policies and documents to ensure smooth transitions into the agency
- Educate clients on agency services and the advantages of being part of our agency family
- Ensure every onboarding experience is seamless, organized, and welcoming
Business Development & Retention
- Reach out to referral opportunities, online quote requests, and former clients
- Re-engage past customers and work to win back lost business
- Help generate growth through relationship-based sales and service opportunities
- Support the agency's mission to maintain 90%+ retention levels
About Us
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Who's Hiring
Top Industries Hiring
- Education
- Technology & Software
- Government & Public Sector
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in remote director of administrative services jobs.
- Bachelor's degree in business administration, public administration, or a related field
- 5 or more years of progressively responsible administrative or operations management experience
- Experience managing facilities operations, vendor contracts, and service agreements
- Proficiency with enterprise resource planning systems and office productivity software
- Demonstrated ability to develop and manage departmental or organizational budgets
- Strong knowledge of regulatory compliance frameworks including OSHA and ADA requirements
Tips for Your Remote Director of Administrative Services Job Search
Apply early to remote roles that fit
Migrate Mate lists remote director of administrative services openings from across the U.S. in one place. Search roles by function and apply directly to the ones that match your background before competition builds.
Show async leadership in your materials
Remote employers want proof you've managed teams and vendors without being in the same room. Call out specific examples of running distributed operations, coordinating across time zones, and keeping projects moving through written updates rather than meetings.
Get fluent in remote operations tools
Directors of administrative services hired remotely are expected to work in tools like Slack, Notion, Asana, or similar platforms from day one. Name the platforms you've used to manage budgets, track vendors, and coordinate workflows so hiring managers don't have to guess.
Prepare for a process-focused remote interview
Remote hiring panels for this role often ask how you document procedures, onboard new team members, and maintain accountability without in-person oversight. Walk through a real example of a process you built or improved that others could follow independently.
Remote Director of Administrative Services Jobs: Frequently Asked Questions
How do I get a remote director of administrative services job?
Target remote-first companies and distributed organizations where the administrative function already operates without a central office. Remote employers in this role screen heavily for self-direction, clear written communication, and proven experience managing vendors, budgets, and cross-functional teams asynchronously. Candidates who can show they've led operations independently, documented processes thoroughly, and kept distributed teams aligned without in-person oversight stand out in the remote hiring pool.
Which companies hire remote director of administrative servicess?
Companies hiring remote director of administrative servicess right now include Emory University, Commonwealth of Pennsylvania, and New York City Department of Health and Mental Hygiene, based on current remote listings on Migrate Mate as of November 2026. Remote openings for this role are most common at remote-first technology firms, distributed healthcare organizations, and professional services companies with geographically dispersed teams.
Can you get a remote director of administrative services job with no experience?
Yes, but remote entry into this role is harder because employers expect you to manage operations and vendors independently from day one. Remote-first companies and startups with lean teams are more open to candidates earlier in their careers. Demonstrating strong async communication, documented process improvements you've led, and familiarity with remote project management tools can substitute for years of traditional in-office experience.
Do you need a degree for remote director of administrative services jobs?
Not always, though a bachelor's degree in business administration or a related field is common among candidates who get these roles. Remote employers weigh demonstrated results, such as cost savings, process overhauls, and team leadership, alongside formal credentials. Certifications in operations management or project management can also carry weight when your work history shows you can run administrative functions without day-to-day supervision.
Which industries hire the most remote director of administrative servicess?
The sectors hiring the most remote director of administrative servicess are Education, Technology & Software, and Government & Public Sector, based on current remote listings on Migrate Mate as of November 2026. These industries rely on director of administrative services professionals to coordinate operations across distributed teams without requiring a physical headquarters presence.
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