Remote Director of Support Services Jobs
Remote Director of Support Services jobs are open across the U.S. in healthcare, technology, and nonprofit sectors, where distributed teams depend on experienced leaders to run operations without a central office. Companies actively hiring remotely right now include Satori Mortgage, DrHouse, and Jackson Hewitt. Find a role that fits below and apply directly.
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- Location: Remote
- Department: Research Administration
- Schedule: Day Shift | Full-Time
- Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
- Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
- Time to recharge: pro-rated paid time off (PTO) and holidays
- Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
- Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
- Family support: parental leave, adoption assistance and family benefits
- Other benefits: optional legal and pet insurance, transportation savings and more
- Independent Technical Support & Problem Resolution: Troubleshoot and resolve complex application issues independently by actively listening, diagnosing user needs, and applying practical knowledge within at least one core technology environment.
- Root-Cause Analysis & Procedural Execution: Trace event sequences and evaluate technical issues systematically to implement reliable solutions in alignment with established standards and detailed specifications.
- Infrastructure & Discipline Expertise: Provide hands-on technical expertise across one or more IT disciplines to sustain, enhance, and optimize organizational technical infrastructure.
- Standardized Documentation & Team Knowledge Sharing: Produce clear, concise technical and process documentation per organizational standards while actively sharing insights and best practices across the work team.
- High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
- Technical Platform & Domain Acumen: Demonstrated proficiency with Google Workspace and Microsoft ecosystems, alongside background in research operations and Clinical Trial Management Systems (CTMS)—specifically Clinical Conductor.
- Client-Centric Training & Independent Drive: Proven track record in user training, end-user education, and customer service delivery, characterized by strong self-motivation, high attention to detail, and the ability to multitask autonomously.
Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.
Equal employment opportunity employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
Fraud prevention notice
Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process, our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.
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Employer participates in the Electronic Employment Verification Program. Please click here for more information.
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Find JobsRemote Director of Support Services Job Market
Who's Hiring
- Satori Mortgage95S
- DrHouse15D
- Jackson Hewitt14

- Fidelity Investments14

- Thermo Fisher Scientific8

Top Industries Hiring
- Technology & Software49
- Consulting & Professional Services11
- Science & Research9
- Healthcare & Medical Services8
- Manufacturing6
What Employers Look For
The qualifications that appear most often in remote director of support services jobs.
- Bachelor's degree in business administration, healthcare administration, or a related field
- 5 or more years of progressive leadership experience in operations or support services
- Demonstrated experience managing cross-functional teams and multi-department budgets
- Proficiency with facilities management systems, ATS platforms, or ERP software
- Knowledge of compliance standards relevant to healthcare, education, or nonprofit sectors
- Strong vendor contract management and procurement experience
Tips for Your Remote Director of Support Services Job Search
Apply early to remote roles that fit
Migrate Mate lists remote director of support services openings from across the U.S. in one place, so you can find roles that match your background and apply directly without sorting through unrelated postings.
Show async leadership in your resume
Remote employers look for directors who can lead without in-person contact. Call out specific examples of managing distributed teams, running async check-ins, or delivering results across time zones. Concrete outcomes carry more weight than titles.
Prepare for a written case interview round
Many remote hiring processes include a written exercise or take-home scenario to assess how you communicate decisions and structure thinking without a whiteboard. Practice writing concise memos or operational plans that explain your reasoning clearly and quickly.
Highlight tools your remote team will rely on
Name the platforms you have used to run support operations remotely, whether ticketing systems, workforce management software, or video collaboration tools. Remote employers want to know you can maintain service quality without defaulting to in-person coordination.
Remote Director of Support Services Jobs: Frequently Asked Questions
How do I get a remote director of support services job?
Target remote-first organizations, distributed nonprofits, and healthcare or SaaS companies that run support operations across time zones. Remote employers screen heavily for self-direction, clear written communication, and the ability to lead teams asynchronously without in-person oversight. Candidates who document measurable outcomes, show experience managing remote staff, and demonstrate comfort with digital collaboration tools stand out in a competitive applicant pool.
Which companies hire remote director of support servicess?
Remote director of support services roles are posted by Satori Mortgage, DrHouse, and Jackson Hewitt and others right now, based on current remote listings on Migrate Mate as of November 2026. These tend to be remote-first companies, large distributed nonprofits, and healthcare or technology organizations that need senior operations leadership across geographically dispersed teams.
Can you get a remote director of support services job with no experience?
Yes, but remote director-level roles are rare for first-time candidates because independent judgment and low supervision are expectations from day one. Entry paths include remote support manager or operations coordinator roles at smaller distributed companies, where you can demonstrate self-direction and async leadership. Showing measurable results from any remote supervisory work, even at a lower level, opens the door faster than experience alone.
Do you need a degree for remote director of support services jobs?
Not always. Many remote employers care more about demonstrated leadership, operational results, and the ability to run distributed teams than a specific credential. A bachelor's degree helps in healthcare and nonprofit sectors, but candidates who can show a track of successful service delivery, staff development, and cross-functional coordination often compete effectively regardless of formal education.
Which industries hire the most remote director of support servicess?
The sectors hiring the most remote director of support servicess are Technology & Software, Consulting & Professional Services, and Science & Research, based on current remote listings on Migrate Mate as of November 2026. These industries rely on distributed support teams that require a director who can coordinate operations, maintain service standards, and manage staff without a shared physical location.
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